HBS is a complete pharmacy management solution that is designed to encompass all channels and types of pharmacies, ranging from conventional retail, mail orders and institutions such as nursing homes.

The software’s feature set includes a POS module, inventory management, e-prescribing, image scanning and prescription processing capabilities within a suite.

HBS features secure data collection, allowing users to capture a wide range of patient data, such as geographic location, recommended prescriptions and general demographics. Users can then send this data directly to strategic organizations that evaluate the effectiveness of healthcare initiatives.

The software also features a PharmaSaver module that helps improve a pharmacy’s operating profit margins by using current order methodology and connecting with different independent wholesalers.

HBS integrates with LDM software, which allows users to manage direct-to-patient messaging from within the solution. The Surescripts module helps users in their e-prescription needs.

HBS software is available through an on-premise deployment model and runs on Windows and Linux operating systems.



36 Reviews of HBS Pharmacy

Overall rating

5.0 / 5 stars

Showing 1 - 20 of 36 reviews

January 2017

Richard from East Side Prescription Center, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

HBS and Pharmacy

HBS has been the technology company to partner with to run a successful pharmacy. I would have to say that considering their superior level of performance, expertise, and availability they are a tremendous value. A company that offers SOLUTIONS, not more grief to deal with to maintain the business. It's as if they invented the wheel--DONE!

December 2016

Bill from Thomas Jefferson Outpatient Pharmacies

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Partnering for Success

Picking the right software vendor is critical to the successful growth of an organization. We have been partnered with HBS for over 20 years. HBS has allowed us to offer new programs, advances in technologies, superior customer service and rapid response times for our patients. Partnering with HBS proved very successful over the many years we have worked together.

December 2016

Pete from Lakeview Pharmacy

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

Bob O'Neill IVR support

Whenever IVR has issues my rep resolves them immediately or by the end of the day of the request. Recently we had an IVR issue and my rep was not available for personal reasons,however, another rep, my rep's temporary replacement was able to look back at previous notes and resolved the issue. It would be nice if all HBS software support staff would note the issue and the resolution. my rep is an example of good customer service the old fashion way.

December 2016

Tricia from Gateway Pharmacy

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

I vr/ Hardware

Our rep is great and so are all the hardware guys. Always available and helps solve our problems in a timely manner.

December 2016

al from majoria drugs , metairie, la

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

al spitale , majoria drugs metairie, la

Majora's has been an hbs customer for many years, we have always had a good working relationship and have always found them to be ready and willing to answer any challenge, and we have had a few over the years.the support team is very responsive to any challenges we have. I would recommend them . special thanks to my reps, my go to people

Pros

good support, friendly people

July 2016

Justin from Complete Care Pharmacy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2016

HBS Review

HBS software is straight-forward and user-friendly. Tech support is always there for us and most helpful whenever we need them.

Pros

Quick, user friendly. Keyboard-based interface that does not constantly require mouse use, or counter space taken up by mousepad.

Cons

Weather related power outages require us to sometimes call to have some features reset, but not a fault of the operating system itself.

July 2016

Sedly from Gene's pharmacy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

Long time customer

I have always had quick and positive feedback from all departments in HBS. If I had a question on charges the credit department call me back within 30 minutes. Hardware was excellent to work with never had a complaint.

Pros

The pharmacy system was the easiest system to use. When I had relief pharmacist said it worked with other systems ours was the easiest pick up.

Cons

I don't really have any cons on the software.

May 2016

Brandon from Deep Delta Drugs

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2016

User friendly system, great customer service!

Great pharmacy system. User friendly, easy to customize to your specific needs, great customer service.

May 2016

Andrew from Foulkeways at Gwynedd Pharmacy

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

3 of 5

May 2016

The product is straightforward, simple and easy to use.

Customer support is not the best at following up with open items.

April 2016

Deb from Einstein medical center

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

April 2016

Extensive long term user and very happy with its use

Pros User friendly, easy to learn, great customer support , many functionality enhancements over the years. Versatile system meets pharmacy needs A lot of medication safety features including pill images and bar code scanning. Operated well with other systems such as pharmacy automation

April 2016

Ira from Far Hills Pharmacy

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

April 2016

Great

Terrific savings with generics will be helpful

March 2016

Glenn from Lupe's Drug Store of Fairfield

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2016

HBS development of the TCG retail interface for AdherePac

After working very closely with Karen Tredinnick and her development team over the last six months, HBS has completed development on the TCG Retail Interface for AdherePac. We were able to satisfy all state and federal requirements for the proper labeling of TCG AdherePac pouches for the retail environment. Additionally we were able to modify the nursing home module's method of sending files to the TCG ATP to better suit the complexity of a retail patient's profile and streamline the process in which the file was sent. Furthermore, the fact that I also use a ScriptPro robotics system required additional efforts to ensure medication fills were not duplicated across both platforms and this goal was achieved. I now have the ability to service both LTC and retail patients with my AdherePac system while meeting the unique requirements of both of those environments. The flexibility to develop and custom program interfaces like these in a timely fashion is something I feel HBS was more than receptive to and willing to execute. As a technology rich store I rely on this kind of support to make new programs and technology work seamlessly with my host system which is why I fully support the whole team at HBS.

March 2016

Missy from Vital Care Compounder

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2016

Kudos! From a long time customer and self proclaimed problem child of pharmacy software...

HBS has served us since 1998 with excellent customer service, an ideal retail software model, and some of the nicest folks in the industry. As the title of our review indicates, we consider ourselves the squeaky wheel of software users because we are a compounding only pharmacy and have many special needs. In spite of the problems associated with creating and perfecting new software modules, HBS has continuously updated, upgraded and innovated to bring us what we need to run our business in the most efficient and cost conscience manner. We have been very satisfied with the product, the price and mostly the people who stand behind it. Even though they are Yankees and talk funny, we love them and appreciate them and the massive effort they put forth to satisfy us slow talking southerners.

February 2016

Ray from Sprout's Drug Store

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

February 2016

Great pharmacy software

Just completed our upgrade to their newest version.....everything went smoothly and all our data was transferred to the new system....3 hours start-to-finish! I would highly recommend this product...we have been with them 20+ years and have had great customer support every time we call.

November 2015

Craig from Carrington Drug

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

November 2015

Overall been a great 8 years since I started using HBS.

In June 2007, I purchased Carrington Drug and HBS was the software. I researched HBS to see if wanted to switch to a software I was familiar with. After a preview, I decided to give it a try. Around 6 months after that, I upgraded the system. I am very happy with HBS, and glad I decided to give it a try. Yes, as with any software, there has been bumps in the road, but HBS and always come through in addressing any issue. I am very happy with HBS, and feel they have my best interest in mind. I would highly recommend this software.

November 2015

Robert from Vicco Prescription Center

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

November 2015

HBS Genesys... Easy to Use

HBS as a company are excellent to work with. Customer service is top notch with any problems. Sales staff are polite and honest!

November 2015

Dianne from Foster Drug Company

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

November 2015

We have been with HBS for a very long time.

Most of the time we have really excellent people to work with. Ocassionally you get someone new on the phone and you know they are new because they keep putting you on hold to talk to someone else. Overall we have really good service.

October 2015

Nancy from Hunterdon Regional Pharmacy

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

October 2015

Easy to use and to navigate through any problems

I have used the HBS system for 10+ years. The software is easy to learn & use. You can add patient notes, doctor notes or comments in multiple screens to notify you when bringing up either the doctor or patient information. When dealing with claim rejections, the system is easy to navigate through to find the correct override fields and that really saves the pharmacist time. Anytime I have had to contact customer service regarding a problem or a new software requirement, it is handled in a professional manner and the customer service team is exceptional.

October 2015

Jo from Park Pharmacy, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

October 2015

The HBS program is very user friendly.

There are so many avenues that it's difficult to know them all. It would be helpful if there were some kind of cheat sheet to lead you into different areas. Many programs are unutilized due to lack of knowledge. The daily functions are easy to learn and maneuver through the system and most of our operators learn very quickly

August 2015

William from Peoples Custom Rx

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

Great company Great customer service`

I was an BSI customer when HBS took over the helm. Had questions and reservations. They were all settled from the beginning. Thanks