HDPOS smart software


12 reviews(4.5/5)
12 reviews(4.5/5)

HDPOS smart is an on-premise and cloud-based billing solution. It caters to retail shops including fashion, electronics, sports and books. Primary features include billing, inventory management, financial accounting, tax management, barcode printing and reporting.

It allows users to design and print bills and invoices. It features custom barcodes and allows users to design and print their own barcodes. Users can also create customized reports and receipts to include branding. HDPOS can manage multiple books of accounts for users with more than one location or company. Users can apply different security settings to employees.

HDPOS smart is priced per terminal. It is Windows-compatible and offers an app for Android and Windows phones. Customer support is offered via email, over the phone, via Whatsapp and Skype. Other help options include video and PDF tutorials, blogs and database.

Supported Operating System(s):
Windows 7 , Windows XP , Windows 2000 , Windows 8

12 Reviews of HDPOS smart

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  • Mr. Jose from Hardware shop

    Specialty: Industrial supplies & machinery

    Number of employees: 2-10 employees

    April 2018

    Best software with excellent services

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User friendly as it really made it easy for a non technical person like me and pocket friendly. Best support service. Reports customized as per my business need. GST report was very easily defined as per govt. norms which made it easy to file my returns.

    Cons

    Till now didn't find any major issues as such. But very few times it took longer to contact the support team, but still they have very good documents and videos for reference where most of my issues were resolved

    This review was submitted organically. No incentive was offered
    Review Source
  • Jaya from Touchstone Foundation

    Number of employees: 11-50 employees

    March 2018

    User Friendly and Good Support from the team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Able to automate the billing in counters and outlets

    Pros

    User Friendly, Good UI, Availability of online tutorials, Support Response, Management is very keen to resolve bugs.

    Cons

    User Management Hirerachy could have been better. Given options with enable and disable validities - Eg: adding coupons to invoice.
    Could make the application open a little more faster.
    Make it tablet ready. Some inconveniences can tweaked in using it.
    Send email related version updates.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Prachi from Nitiraj Engineers Ltd.

    Number of employees: 501-1,000 employees

    September 2017

    We are using HDPOS Smart to manage our website and it has never been easier!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Realtime website updates became possible for us.

    Pros

    We can instantly update our website, add new products, catalogues, videos and even blogs.
    HDPOS Smart is very user friendly and easy to understand.
    The support team does a great job! We are using HDPOS Smart to manage our website and it has never been easier!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Harsha from Balakrishna Provision Stores

    Number of employees: 11-50 employees

    September 2017

    The team is great, has a solution for ALL issues and customisations, professional, Dependable.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software was GST compliant on time. Though the rules regarding GST were not very clear initially, the software provided a GST compliant solution before the roll out of GST it self. The software has helped me save on a lot of stationery too.

    Pros

    For every customisation request they work over it and provide a solution better than expected. The software as it is itself is loaded with features that users from varying businesses can make us of. Software updates keep coming in much faster than we can utilise. Most importantly for the company, money is not the criteria. They are really concerned about providing solutions to customer issues.

    Cons

    As expected when migrating a software the user interface takes time getting accustomed to, here all that I wished was thay the user interface be just a little more comfortable in certain parts of the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Prema from Sujayfeeds

    Number of employees: 51-200 employees

    September 2017

    Have been using HDPos for the last 4 years and their Customer Care is the best till date

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All our outlets have this software and it has made the store staff efficient in handling the stock and sales very effectively.

    Pros

    Easy billing process and updates are also good , and the tutorials are useful in times when we forget any process

    Cons

    Reports are a bit complicated , could have been made simple and user friendly , personally i found it difficult to find the report required.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ahsas from Piare Lal & Sons

    Number of employees: 2-10 employees

    September 2017

    Best & easy POS software for work & especially GST reports to upload GST returns

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Pictorial Feature is the best option which makes it more attractive, also Price List iption is good to add multiple prices in on go without changing item name, barcode

    Cons

    Sometimes error occurs while adding items or editting items & its difficult to resolve it. Also items wihout HSN/Sac is difficult to find out

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ketan from Manan Enterprise

    Number of employees: 1 employee

    September 2017

    Great Product. Great Price. Great Support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy & Fast POS Billing, Real time data through Auto SMS & mail, User level security, Telly data transfer, Stock Management, ETC.,

    Pros

    POS Fast billing Features, Multi Location and Stock Management, User level flexibility for customization, SMS Scheduler,

    Cons

    MIS Reports, Print Options for Invoice design, Financial Part of software is not designed well flexible.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mitesh from Jagdish Food Zone Pvt Ltd.

    Number of employees: 201-500 employees

    September 2017

    Easy to use software with best customer support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    In the software overall integration between different departments (modules) are amazing. It can also export all the financial information to tally at no additional cost. The support service is the best for this software.

    Cons

    Making changes in the software or addition of different hot key is little complicated in the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Aoife from Everest Music

    September 2017

    Helpful customer service, reliable product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to work with, nice support team that are helpful and always willing to update / change software to suit needs.

    Cons

    Limited in some functionality - many reports / procedures that might be expected of a piece of software such as thing have not yet been implemented .

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Damian Ngere from Damitech IT Solutions Limited

    Number of employees: 2-10 employees

    September 2017

    Good quality and easy to use software with excellent features and perfect customer support from team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software is very user friendly and it can be easily customized to meet the desired needs of the customer to serve in various sectors of business settings.Moreover, its permanent license is one time purchase without any annual renewal fees.There are free frequent product updates and free online support.Not to forget the simple online tutorials available to the user for proper understanding of the software features and operations.By virtue of being a reseller, i have installed this product to many customers and there are no serious issues or challenges encountered this far.Whenever i get small issues, the team is available to help my technical team out and even to directly sort out my customers

    Pros

    Very reliable and real value for money.Your technical team are always online to offer support when needed and the features and numerous possibility of report customization is outstanding.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nabeel from 9T9 For Design

    Number of employees: 2-10 employees

    September 2017

    Good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am a reseller in Bahrain..

    Pros

    It's all in one software.. user friendly and easily to use. Good this is the payment system and the accounting all done by the system..

    Cons

    It's visual.. the POS has lots of things which are not required which makes its uncomfortable to work on. can discuss more in details over the phone..

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Hussain from A1 Boot House

    Specialty: Footwear / shoes

    Number of employees: 11-50 employees

    July 2017

    Excellent software but no customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Maximum functionality, loaded with minor features. Easy to use user interface. Detailed options for inventory, accounting and reporting.

    Cons

    There is no customer support. Emailed them four times once regarding buying their software and thrice regarding a query but sadly no response whatsoever.

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