# Heartland Payments+ Software Reviews, Demo & Pricing - 2026 > Review of Heartland Payments+ Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/heartland-payment-system-profile --- [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / Heartland Payments+ Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews/)[Alternatives](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/alternatives/) # Heartland Payments+ 2026: Benefits, Features & Pricing Wondering if Heartland Payments+ is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Heartland Payments+ 4.3 [(132)](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews/) Pricing Pricing available upon request ### About Heartland Payments+ Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification under a single brand. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Global Payments. Heartland offers a payment processing solution that includes functionality for mobile, online, and bill payments. Heartland integrates with most point-of-sale systems, and a mobile app is available for iOS and Android phones and tablets. The Mobile Pay app and Mobile Reader accept EMV chip cards, contactless (Apple Pay/Google Pay), magstripe, cash and checks. Ecommerce merchants can set up an online portal for ordering, selling products and collecting consumer payments. Bill payment is available for businesses such as medical practices, local government, utility providers, and more. Heartland supports hundreds of payment options with fair pricing and full disclosure of fees and agreement terms. A supported hosting service is also available for securely storing customer account information. Wondering if Heartland Payments+ is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. ## Heartland Payments+ User Interface ## Popular Heartland Payments+ Alternatives Main Product Heartland Payments+ 4.3 [(132)](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 3.97Value for money - 4.14Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26446)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) 4.7 [(9287)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.75Value for money - 4.41Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Stripe](https://www.softwareadvice.com/product/49509-Stripe/) 4.6 [(3347)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) Ratings Breakdown - 4.47Ease of use - 4.35Value for money - 4.23Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/) 4.7 [(2691)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.48Value for money - 4.36Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3031)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price ## Heartland Payments+ Pros and Cons We analyzed 132 verified reviews for Heartland Payments+ to find out what actual users really think. Select to learn more Robust Transaction Security Measures Businesses benefit from Heartland Payments+'s strong security features, including encryption and fraud prevention, which protect transactions and sensitive data. Users consistently highlight its reliable safeguards, secure payment handling, and transparent reporting, ensuring peace of mind when processing payments online or in-person. Flexible Payment Management Tools Heartland Payments+ streamlines payment processing by supporting a wide range of payment methods, offering fast transactions, and providing robust financial reporting. Its adaptable platform helps businesses manage payments efficiently, track transactions clearly, and accept payments globally, making it easier to serve diverse customer needs. Complex And Costly Fee Structure Users frequently report that Heartland Payments+ has high processing fees, hidden charges, and a confusing pricing structure. Unexpected rate increases, lack of transparency, and expensive cancellation fees make budgeting difficult, with many reviewers finding the overall cost prohibitive for small businesses. ## Heartland Payments+ Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Heartland Payments+ Features - Popular features found in Payment Processing ACH Payment Processing Billing & Invoicing Debit/Credit Card Processing In-Person Payments Mobile Payments Multi-Currency Multiple Payment Options Payment Fraud Prevention Payment Gateway Integration PCI Compliance Recurring/Subscription Billing Reporting/Analytics - More features of Heartland Payments+ Activity Dashboard API Contactless NFC Cost Estimating Credit Card Processing Data Security Digital Wallet Payments Electronic Payments Electronic Signature Financial Management Gift Card Management Invoice Creation Invoice History Invoice Processing Mobile Access Online Invoicing Online Payments Payment Processing Point of Sale (POS) Quotes/Estimates Recurring Invoicing Search/Filter Third-Party Integrations ## Heartland Payments+ Integrations WooCommerce Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review ## Heartland Payments+ User Reviews Overall Rating 4.3 Ratings Breakdown 5 67% 4 19% 3 2% 2 2% 1 10% Secondary Ratings Ease of Use 4.4 Value for money 4.0 Customer support 4.1 Functionality 4.3 Neelam S. Verified reviewer Information Technology and Services 10000+ employees Used weekly for less than 12 months Reviewed January 2025 The Best Payment Service: Heartland ! 5 My overall experience with them is was executed properly and was on point every payment i had received was on time and was secured by the 64 bit encryption layer . Iam extremely happy with the customer service they have provided and the service charges are minimal. So we are happy. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The best Service to receive payments they doesn't work on traditional payments, they have a dedicated server and they have a proper Integration with security services for proper payment related Transactions. The best thing about them is they are prompt and very trusted Along with best customer service Cons: Nothing my experience with them was just amazing so no issues. Reasons for switching to Heartland Payments+ Due to poor customer service and not helping with the queries. Vendor Response Hi Neelam, thank you for leaving us a positive review! It's great to hear that switching to Heartland has been good for you and your business. Thanks for shouting out our customer service team, too. We're very excited for our continued partnership! Replied January 2025 Read More KN Kathy N. Verified reviewer Government Administration 501-1000 employees Used daily for more than 2 years Review source Reviewed October 2025 TLMA Admin Svs Mgr 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Heartland Merchant View becomes simple to use once you get familiar with it. The payment platform is not complicated for our applicants to process payments. Cons: There are times when we need assistance from customer service to locate a transaction. The response can be somewhat delayed, but the representatives are attentive and helpful. Reasons for choosing Heartland Payments+ The County of Riverside Treasurer Department was using Heartland and recommended to us. Vendor Response Hi Kathy, thank you for taking the time to leave us this positive review! We're so glad to see our payment solutions have been convenient and easy to use for your business. We appreciate your additional feedback and we look forward to our continued partnership! Replied October 2025 Read More AS Amy S. Verified reviewer Construction 2-10 employees Used weekly for more than 2 years Review source Reviewed October 2025 Do not use 1 It's horrible the left hand does not know what the right hand is doing. There are ways you can save money but they do not proactively reach out and tell you that. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The system is a complete pain in the rear. Codes expire too fast. They are quick to take your money but not tell you how to save money Cons: I have been a long-time customer of Heartland Payment Systems, using both their payroll and merchant services for over ten years across two companies In October 2024, One Company officially went out of business and was closed with the Arizona Registrar of Contractors. At that time, I canceled my payroll services after the year-end processing and also canceled my merchant credit card processing account for that company. Despite the business closure, Heartland continued billing me for merchant services — over $300 per month — even though the account was inactive and no credit card transactions occurred. When I contacted Heartland for assistance, I was told they could not locate my account due to a misspelled name, and I was given no resolution. Once the found it I was basically told it was too bad so sad. It defies logic that a business would cancel payroll, close its ROC license, and stop operations — yet continue to pay for unused merchant processing services for an entire year. Reasons for switching to Heartland Payments+ For better customer service which did not end up being the case. Vendor Response Hi Amy, we apologize for the experience you’ve had and understand your frustration. Please know that we are actively working with you to address your concerns and find a resolution. We appreciate your patience throughout this process. Replied October 2025 Read More BP Barbara P. Verified reviewer Law Practice 2-10 employees Used weekly for more than 2 years Review source Reviewed April 2025 Heartland Payments 5 Overall, I have had a good experience with Heartland, it enabled a link for our website for people to pay their bills directly. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: It is very secure, excellent reporting options, easy to make payments. Customer support is great. Cons: Many of the reports have such small print that they are difficult to read. Reasons for switching to Heartland Payments+ Pricing was better with Heartland over the prior company Vendor Response Hi Barbara, thank you for leaving us a positive review! We're glad to hear that Heartland Payments+ has been helpful to both you and your customers. We look forward to our continued partnership! Replied April 2025 Read More KO Katherine O. Verified reviewer Broadcast Media 2-10 employees Used daily for less than 12 months Reviewed December 2025 Heartland is a well reliable payment system 5 Heartland payment is generally good, user-friendly interface for many users like me I can highly recommend and support. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I like Heartland payment because many users like me, find the interface intuitive and user-friendly, which helps with transaction management and reporting, including features like instant funding and 24/7 support if referenced in pricing packages,invoices and issues. Heartland payment is a valuable resource. Cons: With how well I have used heartland payment I don’t have any issues so far but I will likely say that it’s helpful for reliability and broad industry acceptance, And reports of unannounced rate increases, extra monthly fees, and discrepancies between quoted and actual charges appear in multiple merchant reviews, and lastly customer support needs an improvement. Vendor Response Hi Katherine, thank you so much for taking the time to leave this review! We're so glad to hear that Heartland Payments+ is easy to use and a valuable resource for you and your company. We appreciate the additional feedback and we look forward to our continued partnership! Replied December 2025 Read More BN Brianna N. Verified reviewer Architecture & Planning 2-10 employees Used weekly for less than 12 months Reviewed December 2025 Heartland payment is a solid solution centered platform 5 Heartland Payment Systems is a solid choice for businesses looking for reliable and secure payment processing solutions. With great customer service, security features, and customizable options, it’s ideal for medium to large businesses that need a robust system. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I like heartland payment because it offers a variety of payment solutions, including credit and debit card processing, mobile payments, e-commerce solutions, and even gift card programs, Heartland has a strong reputation for customer service. Cons: What I like least about heartland is that it’s not Ideal for Small, Simple Businesses, it is a great solution for businesses of all sizes, some small businesses with basic payment needs might find the service a bit over complicated or more issues to consider. Vendor Response Hi Brianna, thank you for leaving a positive review! We're glad to hear that Heartland has been reliable and that our customer service team has been helpful. We appreciate your additional feedback and we look forward to our continued partnership! Replied January 2026 Read More SR Salice R. Verified reviewer Architecture & Planning 201-500 employees Used weekly for less than 12 months Reviewed December 2025 Heartland payment is good and valuable 5 I won’t say heartland payment is cheap but it worth using if you can implement it in your business I will give them 5 stars Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like just two things about heartland payment the ease of tracking invoicing and transactions that they make Cons: When it get to drawing &design of heartland payment it lags a lot I had to start over and over again Vendor Response Hi Salice, thank you so much for taking the time to leave this review! We're so glad to hear about the ease of invoicing and appreciate all feedback. We look forward to our continued partnership! Replied December 2025 Read More MH Matthew H. Verified reviewer Building Materials 11-50 employees Used daily for less than 2 years Review source Reviewed November 2025 \[sensitive content hidden\] is great! 5 Honestly, great all around! Just wish we found you sooner! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our sales rep is great! \[sensitive content hidden\] is an asset to your company! Have had a couple of issues, but \[sensitive content hidden\] resolved them very very quickly! Cons: Nothing at all. Vendor Response Hi Matthew, thank you for taking the time to leave us this positive review! We're so glad to hear that your rep has been helpful for you and your business. We look forward to our continued partnership! Replied November 2025 Read More WG Wendy G. Verified reviewer Education Management 11-50 employees Used monthly for free trial Review source Reviewed February 2026 Pricey but useful 4 My overall experience with Heartland Payments + is somewhat ok. While the operations are decent the pricing is a deterrent. Ratings Breakdown 4 Ease of use 2 Value for money 3 Customer support 4 Functionality Pros: What I like most about Heartland Payments +are the good financial reports it offers as well as the variety of payments it accepts. Cons: What I like least about Heartland Payments + is the high fees and unexpected charges and rate increases. Vendor Response Hi Wendy, thank you for leaving a positive review! We appreciate your additional feedback and we look forward to our continued partnership! Replied February 2026 Read More TS Tracy S. Verified reviewer Insurance 501-1000 employees Used monthly for less than 6 months Review source Reviewed September 2025 Heartland Payments 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I love how easy it is to make payments and see payments being made. I love being able to see the confirmation of my payments. Cons: I don’t have any dislikes on this software. I don’t use it as often, but when I do use it I love it. Vendor Response Hi Tracy, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership! Replied September 2025 Read More Showing 1 - 10 of 132 Reviews [See All Reviews](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews/) ## Heartland Payments+ Popular Comparisons [PayPal vs Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/vs/paypal/)[Venmo vs Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/vs/venmo/)[Stripe vs Heartland Payments+](https://www.softwareadvice.com/compare/49509-Stripe/vs/438858-heartland-payment-processing/)[Square Payments vs Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/vs/square-payments/)[Square Point of Sale vs Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/vs/square-point-of-sale/)[authorize.net vs Heartland Payments+](https://www.softwareadvice.com/online-payment/authorize-net-profile/vs/heartland-payment-processing/)[QuickBooks Enterprise vs Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/vs/qb-desktop-enterprise/) [Compare All Alternatives](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/alternatives/) ## Other Top Recommended Payment Processing Software [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) **4.6** (26446) Recently recommended **0** times [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) **4.5** (20649) Recently recommended **0** times [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) **4.7** (9287) Recently recommended **0** times [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) **4.3** (8460) Recently recommended **0** times Stuck Between Options? 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