Been using Heartland at our business for a year and a half and have had no major issues.

Also, their pricing is beyond convoluted so I have no idea what I'm paying for, but I do sense my rates rising.

When we started Heartland worked fine compared to our old processing company. Then I found out I could get a much cheaper alternative.

The integration process is super easy and support is also very good. We never had any problem with them in the past 2.5 Years of integration with them.

Heartland was great for a payroll company. It provided many details, notifications, and great tools.

It's a great tool to be able to take payments and allow people to make payments online. We have had great success with integrating the platform onto our website.

Overall, it is a great software but we just found something else that was better suited to our company.

It can be difficult to go back and find transactions in the system.

Nice customer service reps.  Delivery was great.

The people are so friendly and helpful when you need help. The software is very easy to use.

I finally spoke to B[SENSITIVE CONTENT], a Client Manager, who said that there was nothing he could do to reclaim the fees charged to us. Very poor client service.

Timely processing, along with helpful agents and easy access to the website. Good delivery time even with short notice.

Heartland debits fees from our account and then doesn’t deposit the sales. This problem has been occurring for two months and Heartland has shown no interest in fixing the problem.

They provide complete test cases and test API to verify and implement a solution.

We were charged for 3 months after attempting to stop our service.

Costs are about the same as other payment processing I've used. Customer support is the most helpful and would even come around in person when I asked them to.

We were told no monthly fees and no contracts.

What I liked most about this software is the ease of use.

I think my favorite feature is being able to email/text the receipt straight from the platform. This creates seamless communication with the customers.

Of course, this is because I am receiving money but it is also because I feel assured that Heartland has done it's job efficiently and effectively.

Heartland is the source of our biggest problem right now, and we’re a restaurant during a pandemic.

They have quality service and support. They have easy to understand billing and statements and have kept a competitive rate.

Customer service has been top notch with clarity and ease of communication. The system is easy to use also with payment processing and deposits.

We’ve been shut down in one form or another for over 12 months and having Heartland hold back 100% of our credit sales during this is seriously catastrophic.

Switching to Heartland: one of the worst mistakes we’ve made.

I love how easy it is to pull our check stubs and read them.

When I called customer service it would be at least an hour to deal with them. For each area of information... refunds, statement, charges, there are different logins.

Overall, Heartland is a great tool. I've used others in the past, but this one is one of the best.

I finally spoke to [SENSITIVE CONTENT], a Client Manager, who said that there was nothing he could do to reclaim the fees charged to us. Very poor client service.

Dashboard and reporting are difficult to use. We were given two different websites to login to, but never given training on where to look for transactions and reports.

Overall been very happy with Heartland Payment Processing. When we have had questions or concerns, their customer support has been exemplary.

I find the payment processing at heartland very efficient, it provides easy refunds and corrections at relative speed.

They worked with us on getting it working using our particular setup. Never have a worry about equipment or software working.

Payment processing works well, but the user interface is confusing and cumbersome.

Heartland Payment Processing is simple and user friendly. We are a fast paced business and processing payments quickly is necessary.

There are frequent updates which can be confusing. Wording/names of buttons will change with no warning.

The interface of the software is so good and attractive. It enables an easy payment processing and it helps in creating online stores easily without diffuclties.

Its ability to allow multiple people to log in such as employees or other people allowed to make sales with such ease is wonderful.

The support was responsive and the number of plugins is pretty outstanding for a platform this sized.

Shopify is hard to get a grasp on and you often do not know there is a problem with your marketplace until money is lost on the issue.

Greatest benefit is the Growth of the options offered and Shopify helps the user-business owner of the site use awesome marketing tools and apps.

Shopify is really fantastic. At first I was put off by the cost but the ease of use and customer service is excellent.

My overall experience with Shopify has been great and I am loving what it is doing for my business.

The adult novelty shop was killed when the credit processing was pulled leaving our client dead in the water.

It has great designs and functionality which allow you to have a great looking website for a fraction of the cost.

The shipping is great on here. I really enjoy how easy it is to ship items and also as a buyer its great too.

The looks and styles you can choose for your site are stunning. I also love how easy it to use, so you don't have to be a tech wizard to make a site/business on Shopify.

We really like working with Shopify, it's super user friendly so everyone from out team can jump in and help whenever needed.

Plus i love the fact that they have shopify capital which provides you a certain amount like a loan for your business and i think this is great for small businesses like mines.

This is a great ecommerce CMS and has great integrations to help any small business. Tip: The forums are actually very useful.

Shopify offers the best eCommerce solution with good competitive pricing. It is a safe and trusted bet for emerging businesses.

But on the admin level, it does show it's connected and we don't know why it has that difference. So the user option is limited and has misinformation.

The ability to track sales, and collect funds virtually anyway possible is great. Their customer service and care is way better than most companies.

Actually there are no many disadvantages or problems with Shopify. Premium subscription is a little costly.

The online guides are helpful, and the system is amazing. They take care of payments, orders, and marketing.

It has a good degree of flexibility to allow you to customize your front end - but the main plusses are the ease of creating an inventory and the eCommerce integration.

Customer service is great and super friendly. They are available during odd-hours, which gives us store owners more confidence.

Overall I enjoy the ease of use with Shopify and my customers are happy with their shopping experience.

I liked that it was very easy to use, lots of tutorials and guidance on how to use it to the best of your ability.

I love how easy this platform is to use. I feel that I can accomplish more with how easy the platform is to navigate.

You could create a fabulous site in just a few hours & their customer service is fabulous - positive people & positive solutions.

Shopify has been really good to me. the customer service is good and it's fast and easy for my customers to use to buy off my website.

I like the most in this is it has easy ecommerce website building feature and good support from shopify team. I have seen they help in many formats to build website.

Everything about this platform is fantastic. The service, the data, the ease of use, the mobile app and the integrations.

I am very pleased I went with Shopify compared to other options. The price and ease are perfect for my small business.

Overall, we have had nothing but positive experiences with Shopify. I think that it is a great program, and is mostly user friendly for those who are not super tech-savvy.

The only complaint I have is that  I have to pay 30 bucks or more a month to use it depending on the package.

It can be hard sometimes to make changes on a design end, you can be blocked in by templates which can be frustrating especially changing between mobile and desktop.

The small budget to start , and the tools that helps you to get more sales in your store. And the amazing templates that were really professional and helpful for my costumers.

Shopify is one of the best, if not the best, online store builder. It is so easy to use, have great analytics and the set up team is awesome.

Integration with CRMs can be a hit or miss. Integrating with Agile CRM over the years has been getting worse with some clients just giving up.

US Dollar

Heartland offers a payment processing solution that includes functionality for mobile, online, and bill payments. 


Heartland integrates with most point-of-sale systems, and a mobile app is available for iOS and Android phones and tablets. The Mobile Pay app and Mobile Reader accept EMV chip cards, contactless (Apple Pay/Google Pay), magstripe, cash and checks. Ecommerce merchants can set up an online portal for ordering, selling products and collecting consumer payments. Bill payment is available for businesses such as medical practices, local government, utility providers, and more. 


Heartland supports hundreds of payment options with fair pricing and full disclosure of fees and agreement terms. A supported hosting service is also available for securely storing customer account information. 



LongDescription

Electronic Payments

Recurring/Subscription Billing

Debit/Credit Card Processing

Mobile Payments

Electronic Signature

In-Person Payments

Online Payments

ACH Payment Processing

Activity Dashboard

Invoice Processing

Reporting/Analytics

Point of Sale (POS)

Search/Filter

Gift Card Management

Mac OS

Web browser (OS agnostic)

Contact Heartland payment systems for pricing details.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Heartland Payment Processing

In Person

Documentation

Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.


Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.


The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform. Payment is managed through its shopping cart feature, which is backed by 70 payment gateways.


Shopify provides search engine optimization (SEO), email marketing, social media integration and a discount code as a part of its marketing module. The stock count can be tracked in real-time and products can be de-listed when inventory runs out.


Shopify's analytics module can be integrated with Google Analytics to track sales, visits, and referrals.



Cataloging/Categorization

Multi-Channel Marketing

Multi-Channel Management

Product Catalog

Customizable Reports

SEO Management

Data Synchronization

Retail Inventory Management

SSL Security

Product Configurator

Order Management

Customer Accounts

Customer Database

Refund Management

Shopping Cart

eCommerce Management

Shipping Management

Data Import/Export

Promotions Management

Email Templates

Content Management

Email Marketing

Mobile Access

Inventory Tracking

Channel Management

Mobile Commerce

Sales Tax Management

Multi-Store

Returns Management

Customizable Templates

Multi-Language

Website Management

Discount Management

Customizable Branding

Order Processing

Product Data Management

Third-Party Integrations

Inventory Management

Item Management

For Small Businesses

Payment Processing

For Retail

Sales Reports

BASIC SHOPIFY: $39 per month
Online rate: 2.9% + 30¢
In person rate: 2.6% + 10¢

 SHOPIFY: $105 per month
Online rate: 2.7% + 30¢
In person rate: 2.5% + 10¢

ADVANCED SHOPIFY: $399 per month
Online rate: 2.5% + 30¢
In person rate: 2.4% + 10¢

Heartland Payment Processing vs Shopify

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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