The ease of use and detailed reports are amazing. The fact that it integrates easily into my website is awesome.

We held back from using Helm for a while because of the poor mobile experience, but the pros to the software started to out weigh the negatives which is when we decided to make the switch.

The integration of booking, sales, email and text messages is awesome. I have recommended Helm to several of my friends who own businesses, none of who own float centers.

Great, helm is always been a pleasure to deal with when I have issues or questions. They seem to always be adapting.

It can process money transactions, memberships and a good customer interface.

Finding a software platform that is this incredibly robust, easy to use, implement and that has customer service that is knowledgeable, kind and responsive is rare and much appreciated.

It was slightly difficult in the beginning  to figure out how to set block scheduling for the different services.

I demoed at least 6 other similar software programs and Helm was the best value and the best of all I demoed.

We love the ease of use, the fact that it is our POS, scheduling system & internal communication system all in one place. The reports are easy to find and help us stay informed.

The only major con for us is that we can not use the payment portion of the software as no banking systems align with us in New Zealand.

They really seek to understand any potential challenges wellness centers like myself have, but are always evolving into a better system. The people that work there are amazing and always available.

My experience with Helmbot and their team has been quite amazing. They are always there to help or listen to any ideas you may have about their system.

I really like the layout of the scheduling page and the ease of use. There is a learning curve but once all the kinks are ironed out it is a great tool.

Its made perfectly for float center owners taking care of everything in one place in a seamless way.

I like that is developed specifically for the floating industry and that it has continued to grow and accommodate other streams of revenue.

Very user friendly interface that makes it super easy for customers to book online.

We transferred 2yrs worth of client booking from Mindbody and lost some client notes but we opted for that feature.

We have used this software for almost 5 years and have been thrilled with it. Their customer service team is top notch and are very passionate.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

I really like the scheduling functionality, it's exceptionally intuitive and really helps me streamline organization.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

HelmBot is a cloud-based solution designed to help small to midsize businesses manage various administrative operations, such as appointment scheduling, project management, marketing automation, inventory tracking and more on a centralized platform. Professionals can use the booking calendar to view upcoming appointments, apply discount codes based on customers' membership status and manage waitlist entries.


Key features of HelmBot include recurring billing, role-based access, point-of-sale (POS), staff scheduling, customizable reporting and waiver management. It allows supervisors to create recurring tasks, assign them to multiple employees and alert staff members about relevant project updates via texts. Additionally, service centers can notify clients about cancelled appointments, send private messages to multiple recipients and enable employees to add comments under tasks, facilitating collaboration across the organization. 


HelmBot offers integration with various third-party applications, such as Google Analytics, Facebook and Mailchimp. Pricing is available on monthly subscriptions and support is extended via email.



LongDescription

Employee Management

Barcode/Ticket Scanning

Payment Processing

Customizable Reports

Access Controls/Permissions

SMS Messaging

Debit/Credit Card Processing

For Salons and Spas

Task Scheduling

Electronic Signature

Order Management

Retail POS

Client Database

Group Scheduling

Confirmation/Reminders

Customer Accounts

Sales Orders

Recurring Appointments

Gift Card Management

Payroll & Commissions

Room Booking

eCommerce Management

Scheduling

Multi-Location

Email Marketing

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

ACH Payment Processing

Alerts/Notifications

Online Booking

Reporting & Statistics

Automated Scheduling

Returns Management

Calendar Sync

Billing & Invoicing

Discount Management

Customizable Branding

Reporting/Analytics

Employee Scheduling

Appointment Management

Client Management

Point of Sale (POS)

Inventory Management

Loyalty Program

Retail Inventory Management

Item Management

Purchase Order Management

Electronic Payments

Reservations Management

Credit Card Processing

Transaction History

Customer Database

Class Scheduling

Calendar Management

Sales Trend Analysis

Data Import/Export

Promotions Management

Booking Management

Real-Time Data

Performance Metrics

Client Portal

Sales Tax Management

Event Scheduling

Real-Time Notifications

Email Reminders

Real-Time Updates

Email Management

Activity Dashboard

SMS Marketing

Reminders

Availability Management

Customizable Templates

Receipt Management

Accounting Integration

Real Time Reporting

Stock Management

Customer History

Third-Party Integrations

Mac OS

Web browser (OS agnostic)

HelmBot offers a free trial, after which the software is available from $95 - 275 per month.

Email/Help Desk

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

HelmBot

Live Online

Webinars

Documentation

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Document Storage

Dues Management

HIPAA Compliant

Referral Tracking

Contract/License Management

Financial Management

Secure Login

Online Registration

Wait List Management

Attendance Management

Attendance Tracking

Costume Management

Template Management

Assessment Management

Email Templates

Booking Notes

Self Check-In/Check-Out

Student Management

EMR/EHR

Rate Management

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Social Media Integration

Website Integration

Client Profiles

Time & Expense Tracking

Class Management

Group Reservations

Event Management

Visitor Management

Mobile App

Team Management

Progress Notes

Event Calendar

Website Management

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

HelmBot vs Mindbody

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