Highline is a cloud-based retail platform that offers Point of Sale, Inventory Management and Customer Management features. It also provides a built-in location management feature that can scale from one store to multi-store organizations. The solution can be used on iOS devices including iPhones, iPod and iPads.

Highline helps retailers to categorize inventory by location and then apply different tax rules. They can also create product types, issue purchase orders and ship inventory between locations. The solution enables users to track loyal customers and engage with them through rewards or loyalty gift cards.

Highline allows users to process cash or credit transactions, returns and exchanges and print or email receipts through a tablet or smartphone. The solution lets sales associate record client details and look up for inventory from the sales floor. Highline supports both EMV and Apple Pay to help manage the security of EMV payments.

View sales reports
View sales reports

View sales reports

Account admin interface

Account admin interface

Inventory deatails by day or month

Inventory deatails by day or month

List of promotion products

List of promotion products

Mobile interface

Mobile interface

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



3 Reviews of Highline

Overall rating

5.0 / 5 stars

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Jake from (MALIN+GOETZ)

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

October 2015

Easy to use and great customer support

My company has used Highline for over 2 years now and it continues to grow with our needs. I've had the pleasure of working closely with the Highline staff and they have always strived fix any issues that arise quickly and efficiently. As with any new company, there were some growing pains at first, but when I address a concern to them they respond immediately. The interface is easy to use and easy to train my existing and new staff members on. I use Highline on all levels and continue to find easier ways to acquire the data I'm looking for. My favorite part about Highline is the EMV and ApplePay capabilities.

Pros

EMV and ApplePay
Easy to navigate
Quick response from customer support

Cons

Some glitches have popped up but were quickly reconciled

Review Source: GetApp

Camille from Tess Giberson design co

Type of Store:  Apparel & fashion

Ease-of-use

Customer support

Functionality

October 2015

A good base for retail operations - lots of potential and support!

Pros

Customer serviceeeee! I love how practically anytime you need help with any technical issues or any questions, Highline makes you feel like they are practically there next to you to help you. They genuinely want to see your business flourish and are so receptive to feedback.

The whole interface is minimalistic and easy to use - it didn't take long to learn. There are also various features to discover.

It's also super mobile! we take the handheld devices practically anywhere for events, sales, trunk shows, etc. All you need is wi-fi and you can sell anywhere. We can easily process transactions with cash or credit, issue refunds/discounts/gift cards, email receipts, have access to all product inventory details and customer/sales history.

Highline is also very keen on being ahead of the game - so far they're the first POS system I noticed to use Apply Pay and EMV chip with PINs. The Highline device is just a case that encompasses Apple devices and is equipped with a scanner to scan barcodes, which is pretty neat compared to other mobile systems.

Cons

They system is overall great - there are minor things that can be easily improved such as searching through inventory...it would be nice if the page didn't start from the very beginning again when we click on a SKU's details. I also wish there was an expanded way to search which customers bought what items or search by collection.

Hopefully overtime Highline can connect to our e-commerce site, which would make inventory tracking much easier. We also hope there's a simpler way to clean out old inventory details - we have so many old SKUs accumulating.

Also the devices can be fussy after an iOS update and must be restarted, but usually is easily fixed right away.

Jillian from Tess Giberson

Type of Store:  Apparel & fashion

Ease-of-use

Customer support

Functionality

September 2015

Highline Review

Pros

We use highline as our POS system at Tess Giberson. I find that it is quite simple to use, and covers all the bases in terms of what we need for our business. Because we do a lot of sales events off-site, it's been extremely helpful to have a mobile POS system that we can take with us anywhere. Importing inventory is very straight-forward and allows us to keep track of what we have in stock. Highline has a built-in template in excel which we fill out and import directly, rather than importing each item manually. Making sales is stress-free and easy, particularly with the new addition of apple pay, and we are able to send the receipt directly to the customer with no hassle. It's also pin and emv chip compliant, which customers greatly appreciate and prefer. The system also allows us to keep track of all invoices and sales records per month, and also by day. It's great to be able to see trends in sales at different intervals of the year.

Cons

The only thing I can think of that might make this program better is if you were able to search products by color and size, in case a customer has a request for a certain piece but doesn't have a specific product in mind.