--- title: "Hike Software Reviews, Demo & Pricing - 2026" description: "Review of Hike Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/hike-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Point of Sale Software](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/) / Hike Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/hike-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/hike-profile/alternatives/) # Hike Review From $59-$99/month Free trial 3 plans Wondering if Hike is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Hike 4.0 [(43)](https://www.softwareadvice.com/retail/hike-profile/reviews/) Pricing Starting at $59.00 flat rate per month ### About Hike Designed for retail businesses, Hike is a cloud-based point-of-sale (POS) system that helps manage in-store and online retail operations on a centralized dashboard. The platform offers a variety of features including inventory management, appointment scheduling, loyalty program management and sales reporting/analytics. It caters to single-location retailers as well as those with multiple locations, offering integration of multiple locations with a centralized inventory. The solution allows retailers to automatically synchronize orders placed from various channels such as in-store, online, or at events, with the Hike register. The software caters to a wide range of retail businesses such as clothing stores, coffee houses, furniture stores, jewelry shops, food trucks, gift shops and pet stores. Hike includes an appointment booking system with online booking functionality that helps employees log in and access their scheduled appointments from any location with cloud access. Its sales reporting and analytics feature allows users to identify their best-performing products, optimize inventory turnover and determine peak business hours at their store(s). Additionally, the reporting and... analytics function allows retailers to create customizable business reports on sales, products and employee performance. Users can review up-to-date information about their stores from anywhere. The platform also provides insights into customer profiles to support strategic business decisions. Hike delivers information in an easy-to-understand format to help businesses make informed decisions and identify areas for improvement. Moreover, it offers valuable insights into customer profiles to assist in making strategic business decisions. Hike's inventory management system helps retailers create product details, track variant levels, bulk import product lists and generate stocktakes. Furthermore, it supports multiple payment types including cash, cards, gift cards and on-account sales, giving customers flexible checkout options. Customer-centric features like special deals, loyalty programs, and gift cards also help grow the business. Hike includes a customer directory module that allows retailers to import existing customer data and create detailed profiles for each shopper. The customer directory enables faster checkout by allowing customers to log into the online store using their Hike credentials, creating a seamless shopping experience across in-store and online channels. The software also facilitates third-party integration with various applications such as Shopify, Xero, QuickBooks, MailChimp, MYOB, BigCommerce, WooCommerce and Magento. Pricing structure is based on monthly or annual subscriptions and support is extended through live chat, FAQs, knowledge base, email, phone and more. Wondering if Hike is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. ## Hike User Interface ## Popular Hike Alternatives Main Product Hike 4.0 [(43)](https://www.softwareadvice.com/retail/hike-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 3.92Value for money - 4.03Customer support - 3.84Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(727)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.62Value for money - 3.63Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) 4.5 [(6710)](https://www.softwareadvice.com/retail/shopify-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.29Value for money - 4.35Customer support - 4.43Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [RetailEdge](https://www.softwareadvice.com/retail/retailedge-profile/) 4.8 [(188)](https://www.softwareadvice.com/retail/retailedge-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.82Value for money - 4.80Customer support - 4.60Functionality Pricing Starting at $495.00 one time Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26618)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Lightspeed Retail](https://www.softwareadvice.com/product/1932-Lightspeed-Retail/) 4.0 [(975)](https://www.softwareadvice.com/product/1932-Lightspeed-Retail/reviews/) Ratings Breakdown - 4.10Ease of use - 3.85Value for money - 3.93Customer support - 3.95Functionality Pricing Starting at $109.00 per month Get Price ## Hike Pricing and Plans Starting price: $59.00 per month Free Trial Free Version Essential $59.00 flat rate, per month Plan includes: - 1 Outlet - 1+ Registers - Composite Products - Customer Display - Customers and Turnover - Gift Cards - Gift Receipts - Lay-by Sales - MYOB Accountright - MYOB Essentials Read More Plus $99.00 flat rate, per month Plan includes: - 1+ Outlets - 1+ Registers - 24/7 Email and Chat Support - Advanced User Permissions and Custom Roles - API Access - Bigcommerce - Composite Products - Credit Notes - Customer Display - Customers and Turnover Read More Enterprise Pricing available upon request Plan includes: - 1+ Outlets - 1+ Registers - 24/7 Email and Chat Support - Advanced User Permissions and Custom Roles - API Access - Bigcommerce - Composite Products - Credit Notes - Customer Display - Customers and Turnover Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Hike Features - Popular features found in Point of Sale Accounting Integration Barcode/Ticket Scanning Customer Accounts Discount Management eCommerce Management Electronic Payments Electronic Signature Gift Card Management Inventory Management Multi-Location Order Management - More features of Hike Accounting Alerts/Notifications API Barcode Recognition CRM Customer History Employee Management Inventory Optimization Inventory Tracking Layaway Management Loyalty Program Online Booking Ordering Automation Point of Sale (POS) Product Identification Purchase Order Management Real-Time Reporting Reporting/Analytics Restaurant POS Retail Management Retail POS Returns Management Sales Reports Sales Trend Analysis Scheduling Third-Party Integrations Touch Screen Warehouse Management ## Hike Integrations Cin7 Core Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Saasu Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review See all 11 integrations ## Hike User Reviews ## Hike customer ratings - Overall rating: 4.0/5 - Total reviews: 43 ### Rating distribution - 5 stars: 25 reviews (58%) - 4 stars: 7 reviews (16%) - 3 stars: 3 reviews (7%) - 2 stars: 1 reviews (2%) - 1 star: 7 reviews (16%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 3.9/5 - Customer support: 4.0/5 - Functionality: 3.8/5 --- ### Very good for small retailers - Overall rating: 5/5 - Reviewer: Harnie W. - Verified reviewer: Yes - Product usage: Used unspecified for less than 12 months - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered Hike is a very good system and provides all the feature a small retailer business can ask for. They are continuously improving, updates and more features are released almost every month. So it is perfectly suitable for small retailers like us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros - Good POS with tons of features - eCommerce - Inventory #### Cons - Integration with our local bank still not available --- ### Hike is Worth It for POS - Overall rating: 5/5 - Reviewer: Carleton T. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Hike is great and easy to set up. I set the whole system up on a single Sunday, when our existing POS system crashed on the Saturday before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It connects our website to our POS system, so that our inventory stays up-to-date. #### Cons I didn't like an issue I had when configuring the system, because it was a technical headache to solve and the customer-service staff sometimes didn't understand what to do. --- ### Hike - were definitely not here to help. - Overall rating: 1/5 - Reviewer: Adam B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered My experience with Hike has been horrible, the system has major flaws and the company as a whole is unprofessional. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The product is actually easy to use when it works. it just never works. #### Cons Reporting is lacking, syncing sales, customer details, etc is horrible, search functionality is cumbersome. Products, sales and customers are duplicated, and sometimes lost entirely. Program reverts to previous states, the app requires almost daily deletion and reinstallation, staff user functions change on their own. Even if you send a video of the error occurring in real time, hikes response to most issues is "its working fine here". #### Reasons for choosing Hike Its functionality seems sound at first glance, until you use it. #### Vendor response Hi Adam, Really sorry to hear about the issues you've had with Hike. This is beyond ideal and certainly not the delightful experience we want to offer all our retailers. Could you please book a time with your account manager so we can get in touch with you? We'd like to go over your options and see how we can improve this situation for you. Regards Jo Replied November 2020 --- ### hike - Overall rating: 5/5 - Reviewer: Tania K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easy to use. Support is there if need. One of the best systems I have used #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros able to separate history on product by store, purchasing or sales. photo available linked to product. #### Cons you could duplicate products or customers very easily if misspelled --- ### One of the best Communication software - Overall rating: 5/5 - Reviewer: RAJAVEERAMANI T. - Verified reviewer: Yes - Industry: Design - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In my overall experience, Hike is the good one to use. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros During initial stage, in Hike we can use group calls for our friends and etc. It was the good options which has provided in Hike even in the initial stage also. #### Cons Actually I like least because of nudge option given in that. When we double tab on screen , then nudge will send to that group. #### Reasons for switching to Hike Due to nudge option provided in group, all people use to use this for fun. It made phone hang after lot of nudges appeared. --- ### Decent software, needs improvement - Overall rating: 3/5 - Reviewer: Krishna Kant J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The most liked feature by me is its simple interface, discount and eCommerce management. #### Cons Sometimes there is lag and few updates seem to be not really well organized but hope it will improve with time. --- ### Hike Review - Overall rating: 3/5 - Reviewer: Riyasudeen R. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered Hike pos has lots of good features like ecommerce integration, customizable invoice, inventory management with unlimited products listing but comes with a little bigger price tag. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Hike performs well even without internet and can be used iPad for easy billing around the retail store instead of customer being queued to a place. #### Cons It is little to make localization, it took little hassle to make the integration possible, apart from this cost is little high comparing to the other products in the market. #### Reasons for choosing Hike Easy to deploy and works with/without internet --- ### Not only a waste of time but it did things to my data, inventory etc that is taken me back weeks to - Overall rating: 1/5 - Reviewer: Eric D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Wish I would have never gone through with this. Has set me back over 300 hours. Thank god we did it during slow season while we have a chance to recover #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I liked all the promises that it supposedly was going to fix versus me using Shopify with additional apps #### Cons I do not even know where to begin. - Created multiple items - Added and subtracted randomly from both Hike and Shopify - Discount Groups cannot be trusted. Even after spending 3 hours on chat with their lead tech. - Created refunds in Hike and Shopify which I cannot undo so all those sales must be re-keyed - reporting even the custom version gives you so little options you have to spend hours figuring out what it means Wish I would not have tried this software EVER #### Reasons for choosing Hike Better options and lack of customer support with Vend #### Reasons for switching to Hike Apps are required for about everything in Shopify and I was tired of using them. What I found out is the apps at least do what they say they will. --- ### Wanted inventory control based POS solution - Overall rating: 5/5 - Reviewer: Akeel A. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall happy with Hike, miss few simple things from MYOB as mentioned in Cons #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to work with , well coordinated views, easy menus, well priced , Quick & excellent customer support , user friendly #### Cons need to give few more options to user e.g *fulfilment of partially received PO, (currently it shows item 'awaiting' but later upon receival cant change the status) * there should be a way of getting some acknowledgement that PO reached the supplier , * PO can be sent to more than one email addresses, simultaneously * reports and sales figures should have the option to see them with or without GST * a general refund option should be available... for example a customer brings back a faulty product after few weeks but lost the receipt. We can recognise that its our product unit, but then how to refund? * in certain situations, we want to charge higher price of the product... but cant do it in HIKE as it prints the original price underneath (in strikes through)... so if the sold price is higher than actual... Hike should only print the higher price on receipt.... else we face an angry customer... (MYOB allows this) --- ### Naï - Overall rating: 4/5 - Reviewer: Naika S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The stickersss . I love texting on it with my boyfriend 🙈 #### Cons I love everything about hike . The experience has been great --- Showing 1 - 10 of 43 Reviews [See All Reviews](https://www.softwareadvice.com/retail/hike-profile/reviews/) ## Hike Popular Comparisons [Epos Now vs Hike](https://www.softwareadvice.com/retail/epos-now-profile/vs/hike/)[Shopify vs Hike](https://www.softwareadvice.com/retail/hike-profile/vs/shopify/)[RetailEdge vs Hike](https://www.softwareadvice.com/retail/hike-profile/vs/retailedge/)[PayPal vs Hike](https://www.softwareadvice.com/retail/hike-profile/vs/paypal/)[Lightspeed Retail vs Hike](https://www.softwareadvice.com/compare/1932-Lightspeed-Retail/vs/18779-hike/)[Square Point of Sale vs Hike](https://www.softwareadvice.com/retail/hike-profile/vs/square-point-of-sale/) [Compare All Alternatives](https://www.softwareadvice.com/retail/hike-profile/alternatives/) ## Other Top Recommended Point of Sale Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **32** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **27** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **26** times [AmberPOS](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/) **4.1** (51) Recently recommended **24** times Stuck Between Options? 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