About HQ Rental

HQ Rental Software is a cloud-based solution designed to help automotive and equipment rental businesses manage clients, maintenance, prices, billing, online bookings and more. The platform comes with a built-in customer relationship management (CRM) system, which enables managers to view customer profiles, rental history and contact information.

HQ Rental Software includes an admin panel, which allows users to view outstanding reservations details such as vehicle type, price, location, pickup/return date and current status. Features include custom tags, real-time tracking, maintenance scheduling, fleet management, barcode scanning and more. Additionally, users can generate custom rental agreements, upload vehicle images and capture digital signature via its ...


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Supported Operating System(s):

Web browser (OS agnostic)

52 Reviews of HQ Rental

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(43)

43

4 stars

(9)

9

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 52 results

October 2019

Ercylio from Scooterised

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Excellent Software for the Vehicle Rentals

With the business problems we had, we were looking for a solution that would allow us to manage internal and external fleet use. The Support team at HQ is outstanding and they really are "solution Mode" Folks.

Pros

- Ease of rate setup - Ease to embed on website template - good pricing structure -flexible workflow

Cons

- poor on Parking fines management. - Poor on Checkout and Checking procedures.

Reasons for Choosing HQ Rental

completely adaptable to our needs

July 2020

Andrew from Pro Rent A Car

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

We Love Our New Software

Multiple users at multiple locations in real time. My customers are even impressed with how well the rental process goes. E signature.

Pros

No matter where I am at I can access my customers, vehicle information, contracts, etc..... Work Flow has improved 300%. We eliminated two other software companies with this transition.

Cons

Learning curve!!! Well worth all the growing pains. I have used software where you were given a product and had to make it work. Meaning, complete overkill or not enough. With HQ you custom design it to your needs.

June 2020

Jose from Scooters for rent

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

Just my honest opinion

Pros

I do like the calendar feature the most and the customer service. With the calendar I can see my fleet and manage it real easy from there. If by any chance I'm stuck then the costumer service on the web page it's fast and polite.

Cons

I was referred by my IT guy because I needed most of the features that your system offers. Also I was in need of an app that my clients could handle, to process their rental quick and easy. All I could say is that the app is nothing I was expecting and on top of that I will have to pay somebody else to make me an app and then try to sync it with your software. In the past few weeks I try to call the customer support number [SENSITIVE CONTENT HIDDEN] and I can't get thru. I could only get in touch with them thru the web page chat.

April 2020

Dawid from Premium Fleet Sp. z o.o.

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Overall review

Very good software with perfect customer service almost all of my requests were very quickly resolved. Although the system setup is a bit complicated it allows for very personal customization for your needs. Staff is very helpful and always tries to help as quickly and as efficiently as possible.

Pros

Smooth customizable and very clear both the system functions and interface. Multilanguage options with possibility of designing different contracts for each language. Fast and reliable web access. A variety of user permissions. Mobile app with regular updates.

Cons

Lack of multiply rate plans. Car mapping for vehicle damages seems like a work in progress. Online customer signature is available only with external software. No possibility to add a Maintenance appliance by Vehicle Model The calendar could be more customizable and clear visually. A variatyof reports with customization options.

May 2019

ELWIN from CHASE CAR RENTAL

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

very satisfied and pleased with this product

Now that i have started to use this software, i am able to manage my bookings, vehicle maintenance, and plan in advance for both low and high season, and would recommend this software to anyone.

Pros

I love that it is easy to set up and navigate and customize to suit your company needs

Cons

at this point i can't say that i have one.

Reasons for Choosing HQ Rental

Its user friendly, offers 24hr customer support and its price is very affordable.