Insight

Lightspeed Retail

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Ratings & Reviews

Overall Rating

4.39 / 5 (132)

4.24 / 5 (730)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 5, 2019

February 18, 2020

Pros/Cons

  • Pros

  • Customer support was great. Very supportive when I called.

  • This software was very easy to use and most of the time customer support was always on our side. There were a lot of options to use to run our business successfully.

  • Cons

  • I wish it would display ALL the future appointments a client has on the confirmation page. It would greatly help me to realize mistakes I've made on my schedule.

  • all the updates sometime I'm home and my app won't work because of updates . I also wish it was quicker to book on my cell it's a lot of steps

  • Pros

  • How easy it is to use, the user interface and experience is very straightforward. Great support.

  • Easy to use and great customer service. Cannot ask for a better product

  • Cons

  • Although the features have alot of ways to get to, it does make training a little harder as everyone has their own way of doing things.

  • Its always a little challenging to implement a new software after years of work on other platform, however once all the nuances were mastered...works great

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

76 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots