Insight

Yelp Reservations

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Ratings & Reviews

Overall Rating

4.39 / 5 (132)

4.51 / 5 (249)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 5, 2019

February 17, 2020

Pros/Cons

  • Pros

  • Customer support was great. Very supportive when I called.

  • This software was very easy to use and most of the time customer support was always on our side. There were a lot of options to use to run our business successfully.

  • Cons

  • I wish it would display ALL the future appointments a client has on the confirmation page. It would greatly help me to realize mistakes I've made on my schedule.

  • all the updates sometime I'm home and my app won't work because of updates . I also wish it was quicker to book on my cell it's a lot of steps

  • Pros

  • I like that it’s a one stop shop for me, I find the restaurant on yelp and make reservations without having to call. It’s also nice to see current wait times, very convenient,

  • As a user Yelp is good and helpful, even though we have some reviews which are not reliable.

  • Cons

  • Can be a little clunky on mobile but otherwise, there isn't a whole lot to dislike about the software.

  • I hate how Yelp always makes you download the app. It basically forces you to do so, instead of using the website on the your phone. Otherwise, it is great!

Product Demo & Pricing

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Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots