--- title: "Instacart Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Instacart. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Instacart is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/instacart-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Food Delivery Software](https://www.softwareadvice.com/retail/food-delivery-comparison/) / [Instacart](https://www.softwareadvice.com/retail/instacart-profile/) / Instacart Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/instacart-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/instacart-profile/alternatives/) # Instacart User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 48 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 3.3/5 - Value for money: 3.6/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 28 reviews (58%) - 4 stars: 9 reviews (19%) - 3 stars: 2 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 9 reviews (19%) ### Most mentioned pros - Quick and easy to navigate the site and offer the option to use your food stamps. - Everything always comes well packaged and delivered right to my door. If I have any issues with my order (rare occasions), I can simply report it in the app and receive a refund. - It is easy to use and the ability to talk to the shopper in real time is great as well. ### Most mentioned cons - Terrible customer service to burden your customers with fees when you can’t meet your own service promises. - The customer service for anything beyond a missing item is atrocious. If you have an order problem, that is usually handled with a few clicks quickly and efficiently. If you are honest and not abusing "missing items" you're credited right away. If you have any problem that involves a human and not AI, it is an endless cycle of being bounced between chats with no substantial answers/fixes. - Enough is enough the took money and the said I had to wait a week for it to be refunded ## Instacart customer reviews Showing reviews 1-25 of 48 (page 1). ### Easy to use but often problems - Overall rating: 4/5 - Reviewer: Nicky O. - Verified reviewer: Yes - Industry: Textiles - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered I usually get my order delivery incorrect. But I also get my orders quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like that I can shop at multiple stores and have them all picked up oat 1 time. #### Cons I do not like that I pay a monthly fee to use Instacart delivery, and then still pay for delivery charge. --- ### Online shopping with convenience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. You can pay by month or pay yearly for instacart delivery! Its not too expensive, it's definitely cheaper in the long run because you're saving time and gas. My overall experience is fairly good! Other than the charges for delivery and service fees which being a paid member of Instacart you pay cheaper fees and don't pay for delivery fees if a paid member! Other than this, it's a wonderful place to use for places available to shop online at. I recommend this to those that are too busy to shop themselves or for those who don't have the means to get to places themselves! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Instacart is very easy to use! There's different places that are available to shop. What I love most about Instacart is being able to stay in touch the entire time my shopper is shopping for me. I Enjoy being able to add more to my list of I forget something and I enjoy them trying to find something else if the item was unavailable that I requested! #### Cons The one thing I dislike about Instacart is the different fees. There's fees for delivery service with each order. Which I feel we shouldn't have to pay if you're already a paying member. The other negative factor is the prices are usually a bit higher than if you was to shop yourself, to make up for instacart paying the shoppers. However, isn't that the reason we pay for the service to begin with? Otherwise, why do we pay for the Instacart. --- ### Don't shop for this company!! - Overall rating: 1/5 - Reviewer: Rick E. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Terrible experience! The company owes me $132 for a reimbursment and are not paying me back! Nobody knows how to get me my money back, and they have now deleted my account and I have no way of talking to anyone. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing, they don't do anything to help you as a shopper. #### Cons They are the most unorganized company I have ever had dealings with! The batches they put together are so far away from where you shop, it is totally not worth it to do a shop. Some of the batches had me driving for 100 km and only paying $25. I would end up making about $5 after paying for my gas, not even mentioning my time to complete the order. Customer service for the shoppers is a total waste of time. None of the agents know how to fix an issue quickly. --- ### Shopping with ease - Overall rating: 5/5 - Reviewer: Antoinette D. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the benefits of using Instacart is I don't have to rely on my family to take me shopping nor do I have to do it myself. It makes me feel more independent that I don't have to wait for my daughter to come home and do the grocery shopping. I can just whip out my phone and place an order. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the status tracking most because it puts my mind at ease and I'm able to estimate what time my order will arrive. #### Cons Those fees can add up quickly depending on how much shopping is being. For instance, I placed a large order with Shoppers because they had a nice sale going on and my delivery fee was $40. I was ready to cancel my order, but I went ahead and paid for it. --- ### Grocery Life Saver - Overall rating: 5/5 - Reviewer: Lisa B. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have always despised going to the grocery store. Instacart has saved me so much time and stress from having to make the dreadful weekly trip! Ordering groceries is as simple as writing a grocery list and the price is well worth it! #### Cons I do wish that shoppers were better informed on how to pick quality produce. I order a lot of fresh produce and sometimes have to go back to the store to repurchase them on my own. The app still does save me time because my grocery list is significantly reduced and Instacart makes it easy to report a problem and request a refund when the shopper has done poorly. I think more education for the shoppers would help resolve this problem. #### Reasons for choosing Instacart Better known, more shoppers in my area, more grocery store options. --- ### If I can do it, You can do it! - Overall rating: 5/5 - Reviewer: Jordan P. - Verified reviewer: Yes - Industry: Shipbuilding - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My over all experience with Instacart was a five star rating. Every aspect from choosing the store I needed, to getting my items delivered have been excellent experiences! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros What I truly liked the most about having access to Instacart is, if you're home and for some reason can't leave, and you realize, shoot I needed something else and its something that you need right away. All you need to do is click on your Instacart and look for the store you need. Most places you need, that doesn't already offer delivery services themselves, are on Instacart. This is what I truly enjoy the most about this company! I know from experience as this happened to me which is what caused me to try Instacart out the first time I ever tried their services. #### Cons The only negative mark I can give honestly is I wish there trial offers were a little longer, to give you a more realistic idea, other than a week. I truly have no other negative experiences with Instacart. --- ### Shopper lied - Overall rating: 1/5 - Reviewer: Patrick C. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered I am 71, handicapped. Today, my order arrived missing six items, Fouritems from the deli. The shopper texted me stating "the deli is closed".This was at 10am. I called the deli. It opened today at 7am. The shopperlied, to avoid waiting in line. Also missing 28 oz. can of tomatoes. Icalled; the store had plenty.I emailed customer service at Instacart several times, asked them toredeliver the missing items so I could eat. They told me they were sorry,but they cannot re-deliver. The cost to me is an additional delivery feeof $7.99, an additional service fee of $2.49, plus tip, $3.00I summation: Shopper lied, then customer service (after four attempts),asked me to spend $13.48 more for their mistake.It’s unconscionable #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Delivery. Shoppers are generally good, but always seem rushed #### Cons Shoppers can be rushed. Today shopper told me the deli was closed at 10am, to avoid waiting --- ### Instacart Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience! Best grocery delivery software! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the Instacart software! It's such a great way to order groceries. It has a good variety of nearby groceries and they are very good about live updates on order statues and about unavailable items and substitutes that would be needed. All of the drivers are very friendly too #### Cons There's nothing I don't like about the software --- ### Get your order quick! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros As a mom of three, including two toddlers, it's not always convenient to run to the store for 1-2 things. I like that I don't have to! Plus, unlike some apps, I can get things within a few hours instead of next day if I really need it quick! #### Cons It was a little more expensive to use compared to other apps, so I only use if I need something quickly. #### Reasons for switching to Instacart Referred by a friend. --- ### Good, but can be improved - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Suggesting replacements in case a requested item is feared to be finished by the time of the pick up. #### Cons I would like to get an indicator about the average tip I need to pay, giving different percentages is not helping much. --- ### Instacart is a Lifesaver - Overall rating: 5/5 - Reviewer: Joshua C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a business owner, there often aren't enough hours in the day. Instacart saves time by allowing you to order groceries from your phone. You can choose delivery windows or schedule in advance. It is an incredibly helpful tool. It is easy to use and the ability to talk to the shopper in real time is great as well. #### Cons Occasionally you get a shopper who will say he can't find something and check out without offering a replacement, but that is few and far between. --- ### Great Grocery Delivery Service - Overall rating: 4/5 - Reviewer: Alex K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Their customer service reps are very nice and helpful. I had on a couple of occasions a shopper missed an item or didn't deliver something on time and they refunded my order with no questions asked. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love Instacart- it makes ordering groceries so easy and then saves me time because I do not have to go to the store. I can specify to the driver to leave at my porch if I want contactless delivery. Also, the ability to chat with the shopper in case they are out of stock on an item or have a question is a great feature. #### Cons I have not found any issues with the is software --- ### Disaster Billing - Overall rating: 1/5 - Reviewer: rashel p. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Just easy to order on line and find a products #### Cons Quality of food and Billing. They bill you 3 times more. If you don't check , your money is GONE. --- ### Hooked after the first use - Overall rating: 5/5 - Reviewer: Alex N. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really liked the ease of Instacart. I was able to easily select everything on my shopping list. I received updates every step of the way from an assigned shopper to delivery. One item wasn't available and Instacart includes a feature where the shopper can communicate with you through chat. I liked being able to pre-select what I wanted t do if an item was unavailable. I already recommended Instacart to my friends and colleagues. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I used the website and the app. Very easy to use and navigate. Able to make changes even after order is placed. Live updates and driver tracking Option to chat with shopper #### Cons There was nothing really that I didn't like about Instacart. --- ### Instacart --easy to use! - Overall rating: 5/5 - Reviewer: Sheri P. - Verified reviewer: Yes - Industry: Chemicals - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Never disappointed, got up to date resolution to any problems like only so many of a product available or do I want a substitute. Also love knowing the order status and costs up front. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Product is easy to use and I know the costs of my cart up front and can select exactly what I want in the quantity I want and where I can get the products. #### Cons Nothing except the fees associated with the use, but that is understood as needed or the service could not function. --- ### Supposed to be simple but can get complicated quick - Overall rating: 3/5 - Reviewer: Bethany A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was excited to use it but gave up because it got to complicated #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I like the interface of the software. It's easy to look for stores that are in your area and the app is pretty fast. #### Cons Way too many payment issues when checking out. Reached out to support twice and never got a response. --- ### Instacart kept renewing after account history was voided. - Overall rating: 1/5 - Reviewer: Cathleen M. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overpriced but did help during Covid. After Covid we had numerous horrible experiences culminating in Instacart voiding our history to prevent us from exposing what their shoppers did to us against their policy and Instacart failure to address shopper deception expressed above. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros During Covid it had better service. After Covid shoppers smashed product, locked items, ate product, bought more than I ordered, delivered mushy unfrozen item that had to be returned and Instacart stopped making these deceptions right. #### Cons call centers that began giving us the runaround after shoppers failed to buy as ordered. Our account history was deleted by Instacart. They claimed they removed all of our cards. Then they renewed for two years in a row on a card I did not use for renewal affter they claimed all of our cards and history was voided. Apple/Goldman Saks gave Instacart my updated card number assisting Instacart in renewing an account without my knowledge or consent. --- ### Do not give this company any money - Overall rating: 1/5 - Reviewer: Laurie Ann B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It was absolutely horrible they took money and then said it would be refunded in 7-10 business days for a delivery that never happened #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Absolutely horrific company. Took money for an order that was never delivered and the on top of that told me O had to wait seven to ten business days for a redund #### Cons This was the worst experience out of several that have had with them. Enough is enough the took money and the said I had to wait a week for it to be refunded --- ### Bad service! Unethical cancellation policy. - Overall rating: 1/5 - Reviewer: Bridgett M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Had many instances of items being wrong, and late. This was the last straw. Will never use them again! Zero support when things don’t go as planned and they charge you fees when they make mistakes and refuse outright to do a simple thing in order to make it right! I hope they’re happy with their last $15.00 plus tax from my account. They have now lost my business forever and everyone I know will know about this unethical practice of theirs as well. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Having the option to order groceries online is great when they actually do what they say they will. *** #### Cons Customer service was terrible! I had to cancel an order because it was going to be delivered an hour late, and they charged me a cancellation fee of 15.00 plus tax. They could not meet their service promise and proceeded to charge me a ridiculous fee for a problem they caused! Deleted my account and will never use this service again! Terrible customer service to burden your customers with fees when you can’t meet your own service promises. Unethical cancellation policy!!! --- ### Pas de 2e chance pour les travailleurs - Overall rating: 1/5 - Reviewer: Pamala F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Correcte, j'ai eu un peu de difficultés au début pour le fonctionnement mais ca bien été par la suite #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros J'ai beaucoup aimé le fais que je pouvais faire mon horaire et choisir mes batch. J'ai adoré communiquer avec les clients et livrer leurs épiceries #### Cons Je me suis desinscrit à cause du salaire. J'ai essayé de me reinscrire et ils n'ont pas voulu me donner une 2e chance. J'ai ecris plusieurs fois même téléphoner et rien!!! Desolant!!! --- ### Instacart with ease - Overall rating: 5/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Instacart I'm able to do other things that are needed to be done. What's amazing is while I'm getting my to do list complete, specifically my shopping done for me, I'm able to complete many tasks at once. Its great! I truly enjoy that you can literally choose from so many stores (convenience stores, most grocery stores, pharmacies, etc.) I'm truly grateful I tried Instacart out, its helped me in so many ways. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Before using Instacart, I was a user of another software program for my grocery deliveries. The first time I tried Instacart I was over joyed with how much thought goes into ensuring I will get the groceries and products I selected or as close to the product of my choosing. They allow you to see who your shopper is and where they are at during the entire shopping process. (It is almost as if you're there yourself) If an item needs to be substituted they allow you real time choices to figure out what you would like Instead. Once they are finished, they will let you know they are checking out and you can track them until they reach the final destination. Friendly service and early as expected 8 out of 10 times. #### Cons I didn't care about when an items substituted. Whatever they choose for your substituted item, you'll be paying that price. Unlike other software shopping programs I've used that will give you a substitution and the lowest price as the original item you had asked for or Whichever price is best they will go with. Instacart doesn't do that. Whatever is chosen for your substitution is what you'll be paying. #### Reasons for switching to Instacart I switch back and forth depending on what I need. Walmart has their own third party shoppers and therefore don't use Instacart so I switch from the two of them. --- ### Instacart is the way of the future for shopping so convenient and easy. Way to go Instacart!!! - Overall rating: 5/5 - Reviewer: Chaun M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been amazing. No issues and very convenient to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most about Instacart is how easy it is to use and how convenient the app is. Great way to shop online. #### Cons There is nothing I dislike about Instacart. The app is amazing and the shoppers are very friendly and they go out there way to make sure I get my items. --- ### Grocery delivery - Overall rating: 4/5 - Reviewer: marina A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Instacart has been positive, and I would recommend it to anyone looking for a quick and convenient way to grocery shop. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the ability to order groceries online and have them delivered to my doorstep, which saves me a lot of time and effort. #### Cons that sometimes items may be out of stock or substitutions may be made without notifying me before hand. --- ### I will always use Instacart! - Overall rating: 5/5 - Reviewer: Shari R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Instacart has been highly satisfied! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy I can order groceries and how quick I can receive them! I can receive my order in as little as 2 hours! Everything always comes well packaged and delivered right to my door. If I have any issues with my order (rare occasions), I can simply report it in the app and receive a refund. Very easy and convenient app to use frequently. #### Cons There is nothing that I like least about Instacart. --- ### Improvements to Instacart. - Overall rating: 5/5 - Reviewer: Gideon d. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered I usually do a considerable amount of online orders, as I don't have much time because of work, my wife and I are always looking for apps that can provide us with these qualities that I listed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked that because it is a food delivery app, it is currently gaining ground in the market #### Cons I have no negative points about this app. ## More reviews [Next reviews](https://www.softwareadvice.com/retail/instacart-profile/reviews/?page=2) --- Instacart Reviews, Pros and Cons - 2026 Software Advice