InTouch POS is a point of sale solution for restaurants including quick service, fine dining, delivery, nightclub, room service and drive through style. The system is customizable and can support many users. It provides users an option of stationary or tablet order stations and the pricing scales with the size of business. The system is compatible with Mac or Windows operating systems and is deployed on the cloud so information can be accessed from multiple devices.

InTouch POS offers features such as inventory management, customer management, retail accounting, e-commerce, warehouse management and merchandise planning. Users can utilize the system's digital menu that can be displayed around the restaurants and can be used to show promotions and paid advertisements. Customized floor plans display and monitor table status and seat guests.

InTouch POS is PCI DSS compliant and integrates with Mercury and Heartland payment systems. Support is offered via phone and email.

Home
Home

Home

Login screen

Login screen

Table layout

Table layout

Delivery dispatch

Delivery dispatch

Reservation book

Reservation book

Bar Order

Bar Order

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



5 Reviews of InTouch POS

Overall rating

3.0 / 5 stars

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TJ from SHG

Type of Store:  Restaurant

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Works well

Pros

Easy to use, simple format for back office reporting, easy to use FOH format, integrated well with our payroll system. Customer service is great

Cons

No complaints. Swapping POS is always a con. Starting from no POS is always easiest. Intouch does its job

Review Source

Margarete from Neuro Connection

Type of Store:  Health & personal care

Number of employees:  2-10 employees

Ease-of-use

Functionality

September 2018

very user friendly!!!

Pros

fast loading speed, ability to write notes for everyday activity, clients are well organized accordingly

Cons

relies on internet connection, limited access to past activities/client notes, wish there'll be more report generation.

Review Source

Tony from MH Hospitality Group

Type of Store:  Restaurant

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Absolutely Horrible company to work with

STAY AWAY from these guys!!!! SAVE YOURSELF LOTS OF PAIN, GRIEF AND LOTS OF HEADACHES!!!!

Pros

None - They are totally dishonest and don't live up yo their word. System freezes all the time. There is nothing I liked about the system

Cons

nothing! They took our money, promised they could fit our needs and then delivered several months late. System was so bad that we actually had to shut our store down for almost a month till they could get it together. Before this happened, I referred a friend in Seattle and he experienced the same exact issues with the system, the service, over billing and mis-billing and worse experience with POS Company ever, I switched within a few months to NCR Silver Pro at a much much lesser price and Intouch would not honor their money back promise. The Owner will promise the moon and not deliver at all

Review Source

Lydia from Tubby's Sports Bar

Type of Store:  Restaurant

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

InTouch Review

It's gone down on us before and the customer support stayed on the phone with me for a long time. He was helpful but it was hard to find the problem without them being there in person.

Pros

Easy to train new employees. Can adjust prices for specific times with dynamic pricing.

Cons

It freezes almost every day at 9:30pm. It can be very slow sometimes when we really need it.

Linda from The Female Side

Ease-of-use

Customer support

June 2015

Great Software & Support

Does everything I want and the support is wonderful!

Review Source: Capterra