iRetail Software

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About iRetail

iRetail is an on-premise retail solution for larger retailers with more than 10 locations. It targets department stores, supermarkets, specialty stores, warehouse stores, lifestyle/ apparel chains and quick service restaurants. Primary features include merchandise tracking and management, promotions, customer loyalty programs and brand campaign creation based on customer, store, category and brand. Other features include point of sale (POS), inventory management, customer management, retail accounting, e-commerce and warehouse management. The customer management application allows users to create a customer database including purchasing and payment histories. iRetail’s inventory management application includes a supplier database and can track multiple invento...
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iRetail User Reviews

OVERALL RATING

Showing 2 reviews

User Profile

Don

Verified reviewer

Company size: 51-200 employees

Industry: Facilities Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2019

Good way to do a retail business

I retail helped my previous work place to do their retail business activities successfully. It also gathers customer data and let the power use it to make decisions. So I call it a smart solution.

Pros

iRetail provides a number of services for retail businesses to enhance their customer service experiences. Making the customer happy is very important for a retail business. And i Retail help the business owners to achieve this very easily with its innovative ways.

Cons

If you don't know how to use technology to create value for customers, i retail might not suit you.

Jose

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

Excellent

Pros

IRetail changed everything completely. It was always a problem for me to manage everything in my store, I had to hire too much staff which made me lose money. When I started using this software my problem ended, I can be in my store without being there. I can see the cameras, security doors, prices, make payments and even the availability of merchandise in my store. Also the users can create a database of clients that includes histories of purchases and payments, I can observe the treatment of the employees towards the clients. The best thing is definitely that I can do everything from my phone, everything is easier.

Showing 2 reviews