It's the most frustrating thing I've ever had to deal with.

I like the ease of which the system is set up, its very user friendly. Even for people who struggle with this new technology.

Easy to use and navigate around and the ability to open a tab without keeping customers card.

First system I have used with tablets at table, which I like.

After using this system and growing our brand new business after 8 months I can honestly say it is the worst system I have operating between 7 locations I am involved with.

Customer service was difficult to contact a few months after Covid in 2020. And our card swiper broke 4 times in 2 years and was difficult to get another one quickly.

This was a really good option for the money. They give me the ability to track sales and inventory across all of my stores with ease of access.

The whole Lavu system is frustrating and not user friendly.

Easy to use, easy to set up and it is self-explanatory. You can go into the backside of the program and checks your sales for the day, how many customers you yourself have waited on.

The missed up of this POS are the total of revenue doesn't matching, has to be manual counted after cashier closing.

Overall, we have great support. All specialists are knowledgeable and helpful to resolve any issues, questions or concerns that come up.

The best part about it is flexibility and the pizza builder that is integrated into the system.

Good for new tiny restaurant who does not need so much integration and etc. You can get regular hardware.

Maybe I should start with the fact that they billed me today for Quickbooks integration that I DON'T EVEN HAVE. Let's start with the outright misrepresentation of their product.

Years ago there were some pretty bad issues with the service going offline and we were totally down.

The biggest problem is that there is little to no integration between Menu Drive (which they purchased from a third party) and the LAVU POS.

I have had an overall very good experience with Lavu at my previous hostessing job.

New employees can figure things out quite easily. Integrates smoothly with Vantiv (Mercury) including their gift program.

Obviously if we are running specials we don't have pictures of those items, but for those who are more visual this is very helpful. Also helps train new staff on what each plate looks like.

They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i.

It started off ok although challenging and difficult. But after getting though the kinks it was almost ok because their tech support team could help a lot.

Great inventory and POS software. Ease of use and easy to teach employees to use.

Over the past 6 weeks I Personally have over 50 hours logged online on hold and on the computer trying to make stuff work that is failing.

Ease of use and customer support. Also, the price was perfect for us.

Ease of use and kost important the customer service especially the tech support. His was [SENSITIVE CONTENT] but in the past I had great experience with [SENSITIVE CONTENT] and many others.

Great, when it works (which is seldom does anymore).

Its easy to use, very user friendly and the good thing is you get a accustomed to the system really face.

None other than sometimes when internet is down you are dead fish in the water.

Do yourself a favor pick something else. We moved to Square for everything.

This ruined my business. Would not work if not connected to the internet, had lots of bugs and terrible customer service.

Being able to add pictures of products or change color of box to help locate the items faster. Ability to change prices, product name, add new product with ease.

Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu.

Technical support has been great too. I love the backend real time reports and how easy it was to set up and change menu items.

EASY TO USE - GOOD VALUE COST - GREAT CUSTOMERS SERVICE.

Anytime an issue or a question rise up, the team is super helpful and quick to solve it.

Very simple when it comes to changing prices or adding new products. We are very happy we went with Lightspeed at Marina Knowlton.

In my restaurant, we have been working with Light Speed from the opening in 2017, so over two years now, and me and my staff are very happy about.

Its ease of use, customer support is great, reporting is good. They are always coming out with updates and improvements.

User friendly, and excellent technical and customer support. Lightspeed has lot of options for formatting the POS, which is an asset to any restaurant.

With their various integrations, they have  made taking online and in-room orders very easy for our staff. LS has definitely helped us go through the pandemic.

This software is easy to use and very user friendly. I have had questions and they are very quick to respond and always solve my problems.

We liked the ease of use with this POS as well as the exceptional support that was provided throughout the setup.

We just started using Lightspeed, excellent product and very good sales and customer support. So far it has been a breeze getting everything up and running.

A special mention i want to do is the direct and quick Tech Support during the regular business hours of the day at every time, this aspect put Lightspeed above the competitors.

Lightspeed was, is, and will continue to be great for us.

Through Lightspeed's data I was able to save costs through employee shrinkage. Combined with Lightspeed's great customer and tech support, you've got a winning combination that no one can beat.

The customer service is outstanding, and offered hands-on support with our setup.

However is fair also to say that from the beginning to now they have improve a lots in different aspects.

Understanding the back end has allowed us to create work arounds for things the software is currently incapable of doing as intended at this time.

The difficult components were in the initial set up of the floor plans for us.

Staff appreciates the ease of use and the quick customization (once familiar with back office which does not take that long). We have continued to appreciate the helpful 24 hour customer service team.

Back end down for Two days - First line support ultra weak - Advance Reporting is basic.

Keep focusing on customer satisfaction with delivering awesome products with an awesome support team.

Service - Limited concern for the customer's problems. No effort to actually work through and understand a client's business.

The software is comprehensive. Many add-ons are available at high costs.

Staff loves the ease of use of the front end. I love the simplicity of updating the online site, the data available for export in the office, and the full integration with our other software.

And the best part is full integration with our online site, POS, accounting software, and scheduling software.

This company is totally crooked. Do not make the same mistakes that I have.

Fairly simple to use, super basic questions get quick answers.

The customer service is suitable and helpful. The system itself is easy to figure out.

The software is really easy to set up and to use. It makes training employees really simple to - which is great.

Sales Team - Arrogant and dishonest. Billing - Sly and deceitful.

We would absolutely recommend this software to any small cafe's that want ease of use and to keep orders straight.

The tool does a great job of multi-location inventory management. The metrics are also very useful.

It is simpler and easier to follow than Lightspeed Retail's back end. Reporting features are extremely helpful.

First, there is limited to no inventory management. As well, there is no way to have a negatively priced product (for example if someone returns something).

I don't like to lie and obviously the POS is not perfect. There are always areas to improve, and be more functional and works better as with any system.

US Dollar

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant, and quick-service interfaces, each designed for the correlating environment. The system allows users to customize most aspects, including unlimited menu modifiers, custom menu item icons, and layout. Lavu gives establishments the option to implement tableside ordering, supports take-out and delivery routing, and offers rewards and loyalty through an integration with Loyaltree, as well as an in-house program.


In addition to the POS, Lavu also gives users inventory management tools, including low-count warnings and an &lsquo;86 countdown. Employee scheduling, shift-trading, and payroll reports are examples of what’s offered for Employee Management. Lavu offers a host of sales, inventory and expense reports that can be accessed anywhere with an internet connection. Currently being used in 89 countries, Lavu can be translated into any language.



LongDescription

Split Checks

Restaurant POS

Separate Checks

Employee Management

Purchase Order Management

Customizable Categories

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Order Entry

Delivery Management

Customizable Reports

Access Controls/Permissions

Mobile Payments

Electronic Signature

Order Management

Credit Card Processing

Time Clock

Transaction History

Customer Accounts

Customer Database

Online Ordering

Gift Card Management

Sales Trend Analysis

Offline Access

Clock In/Out

Promotions Management

Multi-Location

Mobile Access

Sales Reports

Inventory Tracking

Real-Time Data

Ordering Automation

Sales Tax Management

Tips Management

For Restaurants

Real-Time Updates

Table Management

Alerts/Notifications

Cash Management

Billing & Invoicing

Receipt Management

Discount Management

Real Time Reporting

Customizable Branding

Inventory Control

Customer History

Point of Sale (POS)

Partial Payments

Inventory Management

Loyalty Program

For iPad Devices

Bar Tab Management

For Bars/Clubs

Retail Inventory Management

Item Management

Dynamic Pricing

Kitchen/Menu Management

Activity Dashboard

Reporting & Statistics

Accounting Integration

Third-Party Integrations

Surveys & Feedback

Data Synchronization

Self Ordering

Data Import/Export

Self Check-In/Check-Out

Timeout

Pricing Management

Remote Access/Control

Invoice Management

Price/Margin Management

Reporting/Analytics

Contact Management

Transaction Management

For Retail

For Food Trucks

Data Security

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Starter Package: $59.00 |
Growth Package: $129.00 |
Optimize Package: $279.00 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Lavu POS

In Person

Live Online

Documentation

Videos

Euro

Lightspeed Restaurant is a cloud-based point of sale (POS) solution for restaurants suitable for full-or quick-service restaurants, bars, nightclubs, hotel restaurants, cafes and more. Key features include floor management, customer tracking, inventory tracking, gift card support, offline mode and an iOS mobile app.


Lightspeed Restaurant enables users to create and update menus with photos and descriptions and incorporate cooking options and toppings into the menu, which will automatically factor into the cost of the product. The system links communication between the kitchen, wait and host staff in real time and management can control stock levels, track labor and monitor sales reports.


Each customer can be assigned to their own seat, and staff can merge or move tables in real time, even in the middle of a shift. Users can generate detailed sales and performance reports to track employee productivity and keep track of best-selling items, trends and customer habits.



Lavu POS vs Lightspeed Restaurant

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