Lead Commerce is an integrated order management suite that offers applications like inventory management, merchandise planning, and customer relationship management. The solution helps small and midsize businesses streamline and automate workflow by providing real-time status updates on when orders are processed, filled, and shipped.
Lead Commerce is offered as a cloud-based system, which means users can access all its features from wherever they may be working, as long as they have an Internet connection. Lead Commerce enables users to book orders in a variety of methods, including cash, purchase orders, store credits, and more.
The system offers both B2B and B2C eCommerce capabilities, along with real-time rates and labels for all major shipping providers (USPS, UPS, and FedEx). It also provides full inventory management and multi-channel capabilities to sell in online marketplaces such as Amazon, eBay, and Etsy.
Michael from Nycom
Specialty: Construction & Engineering
Employees number: 51-200 employees
We have been using Lead Commerce for about a year. We are very pleased with the functionality. We tested several inventory programs before we settled on Lead Commerce. Lead Commerce was the best bang for our buck. The support has been very good and they are quick to answer questions.
The interface between our E commerce site and the back office. It's easy to make changes.
The reporting functions could be stronger. We have to run 3 different reports to get all the information we need at the end of the month, but it is all there.
Chris from International Marketing Systems
Specialty: Other specialty retailer
The product is quick and simple to use, easily does what we need it to do and is feature rich for growth. They are extremely easy to work with and always willing to help.
It's easy of use and the quickness of the application. It's easily customizes for our needs without having to put in a ticket and wait for changes to be coded in our specific instance.
Check out the features they have built into the system that isn't something that needs to be added on later or scripted.
JD from International Marketing Systems
I have found that interacting with our account reps at Lead Commerce is easy and fruitful; they understand my questions and have the answers or take the time to find them.
The learning curve on the software itself is a little more steep than others I have worked with.
Make sure you allow yourself ample time to work with the software and gain some experience with its nuances and subtleties.
Peter from International Marketing Systems
Lead Commerce is a web-based all-in-one system that adapt to most any companies needs. Lead Commerce has been able to adapt to our challenging needs. The best part is that Lead Commerce fits into our budget.
The vendor has been great to work with and the product fits out needs. The best part of the Lead Commerce is that platform allows us future growth and flexibility and it is an all-in-one system at an affordable price.
If you are looking for a web-based system that will adapt and expand with your future companies growth, then Lead Commerce is a good solution
Heather from Amulet Hotkey
Specialty: Other specialty retailer
The one-on-one support from my Account Manager has been great.
There is more manual work than I was expecting. I was hoping to upload more of my data into the system.
The software is easy to use!!! The investment in the software is minimal and your not locked in for a long period of time.
George from JIT Silicones Plus
Specialty: Industrial supplies & machinery
They capabilities of the system to track inventory accurately with multiple warehouse locations and batch/lot sensitive materials.
Certain custom reports may need to be set up by an outside source through API instead of generated by creating a custom report in the program itself by the user(s)
Fully evaluate first your needs into "must have" and "like to have" lists to ensure you get a system that works for your unique situation
Christina from Ice & Refrigeration Systems
Specialty: Other specialty retailer
So far, the best thing about Lead Commerce is their high level of concern for customer satisfaction. Lead Commerce is working really hard to make sure that they understand our needs and the way our company works and they are working to provide innovative solutions to our particular needs. We feel like our business is important to them! They have created a staging area, so we can see the software now, even though we haven't launched.
We don't have any negatives at this point. We are hoping to launch in mid-June.
I would recommend comparing several companies. We went from 5 potential to 3 potential to Lead Commerce, because they best fit our needs. I would also recommend reading reviews to help narrow the search.
Gary from Psychological Counseling & Therapy Products
Employees number: 11-50 employees
We have experience with two other inventory management software programs, but were interested in updating our stores and moving to something in the cloud. We have found Lead Commerce to be more difficult to use, have fewer features, and some glaring omissions (doesn't import that actual sales price from the online store, doesn't import the bill to address). The usual response is to move to the Enterprise version, which might be an option if we felt better about what we'd been sold and told we were buying. It is also very difficult to get through on the phone, and even more difficult to identify a senior management person who might be able to address our concerns.
It can be accessed on line.
Options and templates are very limited.
Probably adequate for a smaller company with only a few products.
Steve from The Hawaii Fudge Company
We were struggling with integrating our online order management process, accounting functions, inventory management and marketing functions and Lead Commerce provided a cost effective solution. Since integrating Lead Commerce into our system they have added a host of improvements and upgrades and continue to add features weekly making this a true one stop solution for E commerce vendors.
Justin from Fresh Brewed Tees
We searched for months trying to find the best product that offered a strong combination of an inventory management system, fully integrated e-commerce storefront, custom coding options and hands-on customer service. Lead Commerce fit the bill perfectly. The transition from our old system to new Lead Commerce system was made almost seamlessly by the very attentive and always available Lead Commerce project manager. Thanks Cody, Justin and Scott.
Scott from Inkblot Digital
Lead Commerce is one of the most powerful and flexible hosted platforms around. It offers a very robust solution.
- Flexibility through it's attribute system that allows you to define your own data
- Powerfully inventory management features
- Rapid development cycle with regular enhancements
- Reliable ecommerce features
- Security that comes through a hosted solution
- As an up and comer there are fewer developers available who know the templating system
- Not a good solution for someone looking to start a quick ecommerce store
Mark from Edevelopers
I was introduced to the Lead Commerce inventory software by a friend of mine who worked at another development company. The software handles more parts of a business than any other platform I have worked with. The inventory system they have developed is very thorough and I have been very happy with the customer support they provide.