Liberty Software

Pros

The easiest software to use. User friendly and easy to teach new employees. I'd recommend it to anyone.

Cons

No cons that I am aware of while using this software. I'd recommend it because there are no cons right now.

Pros

Very little training required on this software. Teaching the basics is all that's required and for the most part, everything else is self explanatory.

Cons

Being able to flag a patient as deceased is something that is very helpful in pharmacy but this software doesn't have the option.

THIS IS A GREAT SOFTWARE. WE HAVE BEEN USING THIS FOR SEVERAL YEARS AND WOULD HIGHLY RECOMMEND THEM TO EVERYONE

- The training sessions were very helpful
- The program has been very straightforward and easy to use. Also easy to edit.
- I like how you can refill multiple RX numbers at one time. This has been very helpful for my workflow.

Great experience - conversion was probably the best it could have been (only problems were with previous company). Installation was so easy and on-site training was so helpful. Customer support is the best - have responded to every issue.

Liberty's newest updates allow us to better serve our patients more effectively -> The features we have added/customized such as the problem Q and promise times allow better flow and organization. We are always learning new ways to use the software to make our job easier! The customer support is always willing to guides us through any issues we have!

Easy to use and they continue to add new features and update. Customer service is responsive ands works to solve any problems.

I have worked with liberty for 15 years over the years they have Always had the best customer service! They are there to fix any issues you may have or come up with new ways to improve your efficiency as a pharmacy! They keep up with all new technology, processes, and procedures. Their software is continually growing to help customers save money elsewhere, in which their software may contain items that you normally would have to purchase separately. The system is very user-friendly and easy to train new people. Liberty software is an excellent choice!

Rarely do we have any problems with Liberty software, but if we do encounter something they are quick & easy to work with.

Pros

Easy to use & learn

Cons

Nothing that I'm aware of

I enjoyed our trainer. He was very helpful and informative. He knew the system well and was extremely patient and polite while walking us through the features of the software.

I have used the helpdesk just a couple of times but I appreciate the ease of use and helpful staff.

Liberty is always available when you need them. They are quick to resolve any issues we may have.

Use it daily for data entry, RX intake. Very responsive to suggestions or changes within the system.

The service is excellent. Workflow options are very helpful. Excited to see what new features Liberty will come out with next.

Easy to use. Everything works great most of the time. Staff at Liberty Software is very friendly.

1) Customer service is freaking awesome
2) Liberty customizable to your needs.
3) Provides a specific account manager so you only deal with one specific agent (Ally is freaking awesome!!!)
4) Every problem a pharmacy has, Liberty will have a solution for it!

Not many issues when working. When calling customer service they are always very helpful. Runs smoothly with all programs from Liberty.

I've worked with many pharmacy software in different retail, clinical, and compounding settings. Liberty has been the most user friendly and their customer service is beyond excellent. Any questions or concerns are addressed immediately and are fixed within the hour. Their staff is always hospitable and ready to help.

Robbie came to our pharmacy to set up the equipment and software as well as train us. He is very knowledgeable, good-natured, and very patient. We were sad to see him go!

With the obstacles of operating a pharmacy and providing patient care, it is good to know that I will never have to worry about issues with the software and there is a team committed to help us grow. Thank you Liberty!

My overall experience with the software has been excellent. It is easy to use, the tabs are easy to understand. I like the way each tab has very good detailed context and good size.
I love the way workflow is in the software. It allows us to be efficient in our time with customers.
Overall is a well developed software.

Pros

I have always had excellent care when using Liberty's customer service. The hold time is always short - they are very helpful & friendly. I would recommend them to anyone.

Very good professional staff. Calls back within a timely manner and always assist with problems.