Lightspeed Retail vs NetSuite

Lightspeed Retail has 744 reviews and a rating of 4.25 / 5 vs NetSuite which has 722 reviews and a rating of 4.09 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.25 / 5 (744)

4.09 / 5 (722)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

3.5 / 5

Customer Support

4.0 / 5

3.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

October 29, 2020

October 28, 2020

Pros/Cons

  • Pros

  • Great customer service. Always improving product features.

  • Easy to use, keeps track of so many different things. I love how I can pull a customer up by name and see what they bought for those who can't remember. So easy to do.

  • Cons

  • Although the features have alot of ways to get to, it does make training a little harder as everyone has their own way of doing things.

  • Its always a little challenging to implement a new software after years of work on other platform, however once all the nuances were mastered...works great

  • Pros

  • easy to use, easy to learn and very functional

  • I like the ease of use, reporting features are great, and overall experience is excellent. I also like the fact that I can be anywhere in the world and log into my account.

  • Cons

  • When going deeper into editing, it can get a bit confusing, but it is easy to learn what steps you have to take to edit a particular piece of a page.

  • Though it is a great software, customer service staffs are not well trained and not very knowledgeable about the product.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

24 Recommendations

51 Recommendations

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Pricing Guide

2020 Retail POS Systems Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux