Lightspeed Retail vs Ricochet

RATING:

4.1

(962)

Lightspeed Retail has 962 reviews and a rating of 4.07 / 5 stars vs Ricochet which has 115 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (962)
4.8 (115)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 21, 2024
February 13, 2024
Pros/Cons
  • Pros

  • I really appreciate the seamless integration between the POS and the eCommerce.
  • You can read all about the features and I could tell you everything that we love or you can just be smart like we were and just try it.
  • Cons

  • The only negative would be, I live in Newfoundland, we have lots of storms and the power goes out frequently. I do sometimes have to call after outages to sync my ipad with my receipt printer.
  • It takes seconds really. It also could be me not knowing how to use my computer - I did mention how bad I am.
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  • Pros

  • They also have good training videos on youtube. I think the thing I like best is that the consignors can access their accounts from home.
  • This has saved us so much time in the way we used to conduct our daily methods of operation it’s astounding. Best choice the company has made since its inception.
  • Cons

  • Some discounts would come up incorrect and consigned discounts were always wrong.
  • Barbell jewelry tags are awkward to use. I use rat tail jewelry tags with other software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos