Lightspeed Restaurant vs Odoo

RATING:

4.4

(202)

Lightspeed Restaurant has 202 reviews and a rating of 4.39 / 5 stars vs Odoo which has 790 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (202)
4.1 (790)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 12, 2023
March 27, 2024
Pros/Cons
  • Pros

  • EASY TO USE - GOOD VALUE COST - GREAT CUSTOMERS SERVICE.
  • Very simple when it comes to changing prices or adding new products. We are very happy we went with Lightspeed at Marina Knowlton.
  • Cons

  • Understanding the back end has allowed us to create work arounds for things the software is currently incapable of doing as intended at this time.
  • The difficult components were in the initial set up of the floor plans for us.
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  • Pros

  • Organized and connectable: the Odoo has a good UX/UI, you can found your specific function faster and Sometimes from the same page Like make a task for my assistant while I'm on the sales page.
  • Search is fast and flexible, alot of combination search function. Easy to use with the same UI style, UI is very clean not messy.
  • Cons

  • The support is terrible, specially in UAE, the account managers for enterprise never respond and tickets are open for 3 and 4 days.
  • Second thing is when there is any error in py file sometimes it fails to give exact error.
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Pricing Range
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos