EASY TO USE - GOOD VALUE COST - GREAT CUSTOMERS SERVICE.

Anytime an issue or a question rise up, the team is super helpful and quick to solve it.

Very simple when it comes to changing prices or adding new products. We are very happy we went with Lightspeed at Marina Knowlton.

In my restaurant, we have been working with Light Speed from the opening in 2017, so over two years now, and me and my staff are very happy about.

Its ease of use, customer support is great, reporting is good. They are always coming out with updates and improvements.

User friendly, and excellent technical and customer support. Lightspeed has lot of options for formatting the POS, which is an asset to any restaurant.

With their various integrations, they have  made taking online and in-room orders very easy for our staff. LS has definitely helped us go through the pandemic.

This software is easy to use and very user friendly. I have had questions and they are very quick to respond and always solve my problems.

We liked the ease of use with this POS as well as the exceptional support that was provided throughout the setup.

We just started using Lightspeed, excellent product and very good sales and customer support. So far it has been a breeze getting everything up and running.

A special mention i want to do is the direct and quick Tech Support during the regular business hours of the day at every time, this aspect put Lightspeed above the competitors.

Lightspeed was, is, and will continue to be great for us.

Through Lightspeed's data I was able to save costs through employee shrinkage. Combined with Lightspeed's great customer and tech support, you've got a winning combination that no one can beat.

The customer service is outstanding, and offered hands-on support with our setup.

However is fair also to say that from the beginning to now they have improve a lots in different aspects.

Understanding the back end has allowed us to create work arounds for things the software is currently incapable of doing as intended at this time.

The difficult components were in the initial set up of the floor plans for us.

Staff appreciates the ease of use and the quick customization (once familiar with back office which does not take that long). We have continued to appreciate the helpful 24 hour customer service team.

Back end down for Two days - First line support ultra weak - Advance Reporting is basic.

Keep focusing on customer satisfaction with delivering awesome products with an awesome support team.

Service - Limited concern for the customer's problems. No effort to actually work through and understand a client's business.

The software is comprehensive. Many add-ons are available at high costs.

Staff loves the ease of use of the front end. I love the simplicity of updating the online site, the data available for export in the office, and the full integration with our other software.

And the best part is full integration with our online site, POS, accounting software, and scheduling software.

This company is totally crooked. Do not make the same mistakes that I have.

Fairly simple to use, super basic questions get quick answers.

The customer service is suitable and helpful. The system itself is easy to figure out.

The software is really easy to set up and to use. It makes training employees really simple to - which is great.

Sales Team - Arrogant and dishonest. Billing - Sly and deceitful.

We would absolutely recommend this software to any small cafe's that want ease of use and to keep orders straight.

The tool does a great job of multi-location inventory management. The metrics are also very useful.

It is simpler and easier to follow than Lightspeed Retail's back end. Reporting features are extremely helpful.

First, there is limited to no inventory management. As well, there is no way to have a negatively priced product (for example if someone returns something).

I don't like to lie and obviously the POS is not perfect. There are always areas to improve, and be more functional and works better as with any system.

M trying to close my Plus account but nope, no one gets back to me and they’re still charging me. Absolutely disgusted and now cancelling my card so they can’t steal anymore of my money.

Hands down the most outstanding customer service.

All businesses need systems, simple systems work best, just the accounting integration. They get that right, they will have an absolute winner.

I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.

Fresha just changed my life, the CS is fantastic, my customers handle their own appointments and it saved me a lot of time, very comfortable app.

I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.

It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.

Will start working again in september. I am so positive so far...and I’m hoping it will stay that way.

Very easy to use, very intuitive, with an awesome customization level considering it is a free software.

M out of my policy no show fee and I’ve lost an hour of my time with production.

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.

Great little booking tool. I switched when i wanted a paperless clinic.

Clients can book in easily and the book now buttons create opportunities for clients to see who’s available at any time day or night. I love all the features and the consultation helps a great deal.

Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.

It is easy to use so far and even the free version a small business can use. And as i can understand the Fresha Plus is also cheap.

Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

The customer service is excellent. They are a company that operates great ethics.

It’s easy to use, send reminders and the service of the Fresha team is amazing.

For me the system it’s just amazing, from online bookings, text and email confirmations for clients, costumer service when I have doubts they are fast with solutions and explanations.

You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

I must admit I might be confused on the billing policy.

It is very easy to use with good customizations. Many options are very practical to use.

Best admin support- so quick and detailed. Program is easy, user friendly, and free of charge loving it.

This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.

I really like the fact that you can utilize almost everything you need to run a successful business. It keeps track on everything with integrated options to social media plus google.

The headache and frustration of dealing with them is too much. If I did not already have my clients set up in their system, I would be switching to something else.

It’s great for start up and small businesses. So many fantastic features that are complimentary with the small debit fee that is only taken upon sale.

The new client consultation forms are very easy to use and easy to edit. I love the marketing features which prove very popular with the clients.

Friendly use, full integration solution for barber shops.

We are very pleased with the outstanding. Investment Fresha has brought our Company.

Euro

Lightspeed Restaurant is a cloud-based point of sale (POS) solution for restaurants suitable for full-or quick-service restaurants, bars, nightclubs, hotel restaurants, cafes and more. Key features include floor management, customer tracking, inventory tracking, gift card support, offline mode and an iOS mobile app.


Lightspeed Restaurant enables users to create and update menus with photos and descriptions and incorporate cooking options and toppings into the menu, which will automatically factor into the cost of the product. The system links communication between the kitchen, wait and host staff in real time and management can control stock levels, track labor and monitor sales reports.


Each customer can be assigned to their own seat, and staff can merge or move tables in real time, even in the middle of a shift. Users can generate detailed sales and performance reports to track employee productivity and keep track of best-selling items, trends and customer habits.



LongDescription

Split Checks

Separate Checks

Employee Management

Customizable Categories

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Price/Margin Management

Order Entry

Delivery Management

Access Controls/Permissions

Production Management

Order Management

Credit Card Processing

Time Clock

Invoice Management

Transaction History

Sales Management

Sales Orders

Customer Database

Online Ordering

Gift Card Management

Recipe Management

eCommerce Management

Offline Access

Clock In/Out

Promotions Management

Accounting

Multi-Location

Sales History

Mobile Access

Sales Reports

Real Time Data

Marketing Automation

Sales Tax Management

Tips Management

For Restaurants

ACH Payment Processing

Table Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Cash Management

Billing & Invoicing

Customer Management

Receipt Management

Accounting Integration

Delivery Tracking

Discount Management

Real Time Reporting

Reporting/Analytics

Stock Management

Summary Reports

Order Tracking

Order Processing

Customer History

Point of Sale (POS)

Third-Party Integrations

Inventory Management

Loyalty Program

For Bakeries

For iPad Devices

For Bars/Clubs

Contact Management

Transaction Management

Mac OS

Web browser (OS agnostic)

Lightspeed Restaurant pricing starts at €69/month.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Lightspeed Restaurant

Live Online

Webinars

Documentation

Videos

US Dollar

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff members, and locations from your own online calendar. Attract more new clients and fill your calendar by taking bookings on your Instagram and Facebook pages, through Google Search and Maps, and on your own website. Reach clients anywhere, anytime and grow your business with powerful marketing tools; including email campaigns, text messages, and alerts within the Fresha app. No need to pay a monthly subscription – grow your business at your own pace with our optional paid features, including seamless payment processing with daily payouts.

Lightspeed Restaurant vs Fresha

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