EASY TO USE - GOOD VALUE COST - GREAT CUSTOMERS SERVICE.

Anytime an issue or a question rise up, the team is super helpful and quick to solve it.

Very simple when it comes to changing prices or adding new products. We are very happy we went with Lightspeed at Marina Knowlton.

In my restaurant, we have been working with Light Speed from the opening in 2017, so over two years now, and me and my staff are very happy about.

Its ease of use, customer support is great, reporting is good. They are always coming out with updates and improvements.

User friendly, and excellent technical and customer support. Lightspeed has lot of options for formatting the POS, which is an asset to any restaurant.

With their various integrations, they have  made taking online and in-room orders very easy for our staff. LS has definitely helped us go through the pandemic.

This software is easy to use and very user friendly. I have had questions and they are very quick to respond and always solve my problems.

We liked the ease of use with this POS as well as the exceptional support that was provided throughout the setup.

We just started using Lightspeed, excellent product and very good sales and customer support. So far it has been a breeze getting everything up and running.

A special mention i want to do is the direct and quick Tech Support during the regular business hours of the day at every time, this aspect put Lightspeed above the competitors.

Lightspeed was, is, and will continue to be great for us.

Through Lightspeed's data I was able to save costs through employee shrinkage. Combined with Lightspeed's great customer and tech support, you've got a winning combination that no one can beat.

The customer service is outstanding, and offered hands-on support with our setup.

However is fair also to say that from the beginning to now they have improve a lots in different aspects.

Understanding the back end has allowed us to create work arounds for things the software is currently incapable of doing as intended at this time.

The difficult components were in the initial set up of the floor plans for us.

Staff appreciates the ease of use and the quick customization (once familiar with back office which does not take that long). We have continued to appreciate the helpful 24 hour customer service team.

Back end down for Two days - First line support ultra weak - Advance Reporting is basic.

Keep focusing on customer satisfaction with delivering awesome products with an awesome support team.

Service - Limited concern for the customer's problems. No effort to actually work through and understand a client's business.

The software is comprehensive. Many add-ons are available at high costs.

Staff loves the ease of use of the front end. I love the simplicity of updating the online site, the data available for export in the office, and the full integration with our other software.

And the best part is full integration with our online site, POS, accounting software, and scheduling software.

This company is totally crooked. Do not make the same mistakes that I have.

Fairly simple to use, super basic questions get quick answers.

The customer service is suitable and helpful. The system itself is easy to figure out.

The software is really easy to set up and to use. It makes training employees really simple to - which is great.

Sales Team - Arrogant and dishonest. Billing - Sly and deceitful.

We would absolutely recommend this software to any small cafe's that want ease of use and to keep orders straight.

The tool does a great job of multi-location inventory management. The metrics are also very useful.

It is simpler and easier to follow than Lightspeed Retail's back end. Reporting features are extremely helpful.

First, there is limited to no inventory management. As well, there is no way to have a negatively priced product (for example if someone returns something).

I don't like to lie and obviously the POS is not perfect. There are always areas to improve, and be more functional and works better as with any system.

WE love using and integrating Tripleseat to our events here at Cheekwood. Tripleseat is easy to use and the support is right on the money.

Tripleseat is immensely helpful in not overbooking and being able to plan ahead in terms of revenue coming in and tracking client retention.

The chef BEO includes the bar information which is unnecessary and can be confusing. According to everyone I've spoke with this is unavoidable and there is nothing they can do about it.

The annoying, time wasting and the unnecessary notifications. I have nightmares about those dreadful notifications.

The best part about Tripleseat is the ease of use.

Its a great database for event management in the hospitality industry and great tool to communicate with clients or potential future clients.

Customer Service and Use Are Amazing. Really love the easy of the auto generating forms.

Speed in dealing with Guests is great - I have been happy implementing Gather at over 15 locations.

Sometimes the information we put in the system is also not updated properly and we need to refresh the page a few times. We've missed or messed up catering orders for that reason.

The customer service if I ever have a question or issue that needs sorting is quick and helpful. I use this software daily and I love using it.

Costumers love the ability to sign contracts online and the ease of communications. I have worked with several different software and TripleSeat is definitely my favorite.

Love almost every aspect of Tripleseat. The templates are great.

I really love the ease of making quotes, pulling together events, and sharing with the team, etc.

The only negative thing I would have to say is the discussions software usage with email servers.

It's easy to use, relatively intuitive (once you get the hang of it) and my experience with my account rep has been amazing.

Marketing it can integrate with Mailchimp which is great but that is not enough for exposure.

The integration with Mailchimp is simple. Their is a way of storing CC cards for clients which is a nice feature.

Features are constantly added and improved on. But most of all, customer support is the best ever.

I love the calendar view. It is so easy to login and get an overvie of what your day looks like.

Weekly and daily digests can be great reporting for the team. Integration with Stripe payments is easy to use.

Like before, we love the contract editing possibility. I also love the notifications and reminders that you can set for yourself.

Euro

Lightspeed Restaurant is a cloud-based point of sale (POS) solution for restaurants suitable for full-or quick-service restaurants, bars, nightclubs, hotel restaurants, cafes and more. Key features include floor management, customer tracking, inventory tracking, gift card support, offline mode and an iOS mobile app.


Lightspeed Restaurant enables users to create and update menus with photos and descriptions and incorporate cooking options and toppings into the menu, which will automatically factor into the cost of the product. The system links communication between the kitchen, wait and host staff in real time and management can control stock levels, track labor and monitor sales reports.


Each customer can be assigned to their own seat, and staff can merge or move tables in real time, even in the middle of a shift. Users can generate detailed sales and performance reports to track employee productivity and keep track of best-selling items, trends and customer habits.



LongDescription

Split Checks

Separate Checks

Employee Management

Customizable Categories

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Price/Margin Management

Order Entry

Delivery Management

Access Controls/Permissions

Production Management

Order Management

Credit Card Processing

Time Clock

Invoice Management

Transaction History

Sales Management

Sales Orders

Customer Database

Online Ordering

Gift Card Management

Recipe Management

eCommerce Management

Offline Access

Clock In/Out

Promotions Management

Accounting

Multi-Location

Sales History

Mobile Access

Sales Reports

Real Time Data

Marketing Automation

Sales Tax Management

Tips Management

For Restaurants

ACH Payment Processing

Table Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Cash Management

Billing & Invoicing

Customer Management

Receipt Management

Accounting Integration

Delivery Tracking

Discount Management

Real Time Reporting

Reporting/Analytics

Stock Management

Summary Reports

Order Tracking

Order Processing

Customer History

Point of Sale (POS)

Third-Party Integrations

Inventory Management

Loyalty Program

For Bakeries

For iPad Devices

For Bars/Clubs

Contact Management

Transaction Management

Mac OS

Web browser (OS agnostic)

Lightspeed Restaurant pricing starts at €69/month.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Lightspeed Restaurant

Live Online

Webinars

Documentation

Videos

US Dollar

#1 Guest and Event Management Software for Hospitality

Managing and booking events is stressful. Tripleseat powers restaurants, hotels, and unique/special venues to book more catering, group, and event business and will increase sales without increasing your workload.

Tripleseat has helped more than 11,000 venues increase their sales by 30% or more and takes the stress and friction out of planning events.

Who We Serve

With our hospitality experience, Tripleseat knows there isn’t a one-size-fits-all solution for booking and events. To remedy that, we’ve tailored our service to meet specific demands across a wide range of establishments:

-Fine Dining
-Casual Dining
-Catering
-Bar & Nightclub
-Hotels
-Fast Casual
-Enterprise

Our Products

-Restaurants & Unique/Special Venues: Keep your team in the loop to stay on top of event details and payments. Comprehensive reporting helps you identify areas to improve sales and efficiency.

-Tripleseat Hotels: Streamline your day-to-day workload with a simplified group sales process while supporting all your essential app integrations.

-EventUp: Connect to an industry network to accelerate your event business. Our directory helps you grow your brand and connect to millions of potential new leads to drive revenue and grow your events business. The largest venue directory connecting you to millions of potential new leads to help drive revenue and grow your events business.

-Tripleseat+ Direct: Enable clients to book their events with your business easily. We provide customers a simple online booking solution from your website, social media, or EventUp.com.

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