Journey of finding a decent tablet pos has been really hard, bunch of companies and options out there, all of them claim that they are able to support restaurant requirements like, modifying Menu items, being able to charge extra for bigger size portions and calculating the food cost of all these modifiers, Purchase orders, Happy Hours etc. After starting with Shopkeep, I quickly realize it is not for full service restaurants, then I bought Touch bistro, great look and feel but I quickly realize it was not a cloud based system, I was not able to make changes to my menu items or run reports remotely. Then I heard the buzz about Revel, after spending $3000 on one full iPad unit, the service issues and the bugs was not covering the $119 a month I was paying. Then I kept googling and ran into few more systems and decided on Linga POS, I downloaded on my iPad which automatically gave me Pro Plan with Inventory management and table service. I was so impressed after few weeks of testing, it reminded me of my Aloha system which I dumped for Shopkeep because I needed a cloud pos, which was a bad decision on my part, from everything I have looked at This is the only cloud based pos have the functionality and robustness of ALOHA pos. Even better than the NCR's own cloud based system Silver.

Ease of use, literally took me 5 min to learnt he front of the house and Back office was a breeze after I go through few videos on menu programming. It is Fast and supports all the functionalities of a real restaurant POS, Happy Hours, Purchase Order, Time Clock, Recipe Costing, Inventory management, Auto creation of PO from low stock items.

Linga has its own Bluetooth printer, I had to change my BT printer to their brand which is fast but it was expensive.

The Bevo system has some issues and the one thing I would like is inventory control.

The price for the system is great, financial help is also offered.

Customer service in the after hours time frame are hard to understand and really seem to careless sometimes, if you call in the regular hours the American operators are great.

Worst

Nothing it’s a cheap unstable version of micros

Nothing. All of the issues cost thousands of dollars in losses

I have had a great overall experience.

Bevo offers a micro sale pos system that you are able to purchase without a monthly fee attached. I enjoy being able to run reports. This system even tracks sales by the hour.

They have EST and after hour support can be a bit of a drag. I rarely have issues, maybe 1-2 things a year. Normally the issue is a 5 minute fix.

It makes things simple for our employees to find our products.

It is slow moving and glitches often. There are times that things disappear and then they are found later. It will freeze on occasion or take it's time to load a table or a check. While trying to run a fast pace environment, it tends to bring down our pace.

The software is obviously for a restaurant business, and we are a smoothie shop, so it wasn't a perfect fit.... however it is complex and difficult to set up and maintain and the training was almost non-existent. The willingness to customize the software

There were assurances made (by the sales agent) of having Quickbooks import working, support for 2 cash drawers, compatibility with Telequip change dispenser. There seemed to be a willingness to customize the software... at least from the salesperson's intimations.

The database has frequently failed to produce reports, had daily sales numbers mixed/added to other days. Many issues that customer service was willing to help with, but never should have been an issue.

Not many

ease of in-house adding or changing food items

A lot of the programming was done in the Indian subcontinent. The programmers had very little experience with how an American restaurant was to operate. The US operation was only marginally better. One Bevos associate was working part time in a pizza shop. That experience did not lend itself to understanding how our restaurants work with multiple items as to how they were to be cooked, what side orders, what items to leave off a burger, etc.

Cloud-based, centralized POS solution with extensive functionality

- Very functional solution for an Enterprise with competitive rates - This Cloud-based POS software makes it easy to manage and reconcile from anywhere in the world - In-depth reporting and analytical tools - Useful Role and User management module - Fantastic support with an engaged CEO - We've been with Linga since it's inception and the software has only gotten better with new functions and enhancements. It will continue to improve over time.

- A few bugs here and there which are common in software development

This was our first new system. It works pretty well for what we want it to do but makes you go through steps like picking table and putting in number of customers which isn’t always necessary. But it does do what we need and customer service is superior.

Has ability to do lots of different functions. Easy to change items in menu. Like getting email reports

Can’t get tax rates to appear the same across all items. Sometimes it’s included and sometimes added.

Support was rough after hours. Non-English speaking support people made it difficult

Inexpensive, I inherited it at a restaurant I took over. To be fair it was an older version of the software

Buggy, many times the terminals weren't communicating with each other

However after reading the better business bureau site, I understand that I am not the only one who has called complaining about these very issues and those were in 2014. Get the system fixed Benseron!

I don't have any pros on the system. I am constantly wasting time trying to make sense of the reports so that the tax department doesn't come pounding on my door. I am a very small business and don't have money to get another system at this time. I am still paying for a poor decision from 2 years ago!

There are problems with reports not matching within the system. One report shows employee overtime for over 40 hours a week, but it doesn't correct if time is adjusted. The other reports for employees do not show the overtime rates. It is a nightmare to try to do payroll. Sales reports and department sales do not match for the same day and explanation from support says "it's a rounding issue" and yet it is occasionally off by $3, $4 or $10.95. I've been calling for over 2 years and these issues have never been fixed. Very frustrating system and support makes you feel that you've done something to make this happen.

Horrible! DO not use it.

it does work sometimes. I have nothing good to say about it.

bad program! Don't WASTE your time and money.

We have had several issues over the years and we do not get good customer service. Right now we are waiting on an issue to be resolved that we have told them about over 2 weeks ago.

I can't say it isn't good. And no I am having problems getting to the next page of this survey

It doesn't work properly and doesn't have to capabiltiy of running alot of reports that I would like.

I am happy with the system I have one in one location and three in another one. One of them is a tablet and is the one that has create some problem of connectivity but in general works fine . Again I believe that the relation price quality is very good.

It work as it is suppose to, very few freezing or need to restart, the tools provided are more then what needed. Very good product for the price and maintenance level.

Few times there are some mistake within the normal operation that are no explainable especially because are not repetitive. (example: gratuity are not recorded in the employee cash-out, sell are passed to the manager without reason.)

Very misleading salesperson, not truthful about the whole set up with ZERO response, or help from him once he sold me on the system. Tech help was the best, thank goodness!

It is easy to use and easy to learn, it was also an affordable system

Too many complications and errors getting started, terrible salesperson.

The absolute worst

I had to shut down my bar early because there company software locked up and support never called us back after 15 calls

You pay for 24 hour support and there is nobody there to help you if you need support. Your calls go to a separate calling center that is not Linga. I had to close down my bar/restaurant tonight full of customers because my entire system went off mid way through our busy night with multiple cc tabs open. We were unable to even open the cash drawer to get customers change or payment with no call back from support at all after 15 desperate calls to the company support

Horrible!!!

Easy to use both front and back of the house

You get what you pay for. So bad I mean bad. Customer service the worst. The first month we were on the phone everyday with problems. Went well for a few months then more problems. I paid for this unit in our second location and it still in a box because they wouldn’t take it back and we are not using it