All Linga rOS System Reviews
1-25 of 36 Reviews
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Jonathan
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
The Best iPad Cloud POS in the Marketplace and it is Free to Start.
Journey of finding a decent tablet pos has been really hard, bunch of companies and options out there, all of them claim that they are able to support restaurant requirements like, modifying Menu items, being able to charge extra for bigger size portions and calculating the food cost of all these modifiers, Purchase orders, Happy Hours etc. After starting with Shopkeep, I quickly realize it is not for full service restaurants, then I bought Touch bistro, great look and feel but I quickly realize it was not a cloud based system, I was not able to make changes to my menu items or run reports remotely. Then I heard the buzz about Revel, after spending $3000 on one full iPad unit, the service issues and the bugs was not covering the $119 a month I was paying. Then I kept googling and ran into few more systems and decided on Linga POS, I downloaded on my iPad which automatically gave me Pro Plan with Inventory management and table service. I was so impressed after few weeks of testing, it reminded me of my Aloha system which I dumped for Shopkeep because I needed a cloud pos, which was a bad decision on my part, from everything I have looked at This is the only cloud based pos have the functionality and robustness of ALOHA pos. Even better than the NCR's own cloud based system Silver.
PROSEase of use, literally took me 5 min to learnt he front of the house and Back office was a breeze after I go through few videos on menu programming. It is Fast and supports all the functionalities of a real restaurant POS, Happy Hours, Purchase Order, Time Clock, Recipe Costing, Inventory management, Auto creation of PO from low stock items.
CONSLinga has its own Bluetooth printer, I had to change my BT printer to their brand which is fast but it was expensive.
Sammy
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2018
Good Pos Great Price
The Bevo system has some issues and the one thing I would like is inventory control.
PROSThe price for the system is great, financial help is also offered.
CONSCustomer service in the after hours time frame are hard to understand and really seem to careless sometimes, if you call in the regular hours the American operators are great.
Vendor Response
Sammy, Thanks for sharing your review. We have recently added additional night shift support hours for our primary tech support team based in our Naples, USA headquarters, and continue to maintain 24-hour support globally. In the last month we have added a new industry veteran as Director of Customer Success, focused on quick and thorough responses to customer support needs. Your best option may be to upgrade to our flagship product, Linga POS, which includes Inventory Control as standard. To help you get the best deal, we are offering special upgrade discounts to our loyal customers. Linga provides a 360-degree platform with many bells and whistles to suit your needs, as well as stand along management apps for monitoring sales reports from anywhere. www.lingapos.com. We look forward to continued service and providing the best value POS options in the market. Benseron Hospitality Team
Replied January 2019
Joseph
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2021
Worst ever buyer beware they will cost you thousands
Worst
PROSNothing it’s a cheap unstable version of micros
CONSNothing. All of the issues cost thousands of dollars in losses
Reason for choosing Linga rOS System
Reseller advise
Reasons for switching to Linga rOS System
Stability and real support. No problems I can run the business the way it should and not deal with Linga problems every day!
Breauna
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2018
Great option, no monthly fees
I have had a great overall experience.
PROSBevo offers a micro sale pos system that you are able to purchase without a monthly fee attached. I enjoy being able to run reports. This system even tracks sales by the hour.
CONSThey have EST and after hour support can be a bit of a drag. I rarely have issues, maybe 1-2 things a year. Normally the issue is a 5 minute fix.
Vendor Response
Breauna, Thanks for sharing your review. We have recently added night-shift support staff for our primary tech support team based in our Naples, USA headquarters, and continue to maintain 24-hour support via call or chat globally. Service remains a top priority, and we continue to add oversight and technical talent to our customer success team. I encourage you to take a look at our flagship product, cloud-based Linga POS. Linga is an all-in-one platform with many extras, including inventory management, customer loyalty, wait list and reservations, delivery management, online ordering, and more. As about our upgrade discount options for loyal customers. www.lingapos.com Benseron Hospitality Team
Replied January 2019
Kristin
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Brewery Business
It makes things simple for our employees to find our products.
CONSIt is slow moving and glitches often. There are times that things disappear and then they are found later. It will freeze on occasion or take it's time to load a table or a check. While trying to run a fast pace environment, it tends to bring down our pace.
Vendor Response
Kristin, Thanks for sharing your review. I encourage you to look at our flagship product, cloud-based Linga POS. It is fast, easy to use, and powerful ,and we have a friends and family discount to say thinks for being a Bevo customer. Linga is an all-in-one platform with many extras, including inventory management, customer loyalty, wait list and reservations, delivery management, online ordering, and more. www.lingapos.com
Replied January 2019
Phil
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2018
Owner/Manager
The software is obviously for a restaurant business, and we are a smoothie shop, so it wasn't a perfect fit.... however it is complex and difficult to set up and maintain and the training was almost non-existent. The willingness to customize the software
PROSThere were assurances made (by the sales agent) of having Quickbooks import working, support for 2 cash drawers, compatibility with Telequip change dispenser. There seemed to be a willingness to customize the software... at least from the salesperson's intimations.
CONSThe database has frequently failed to produce reports, had daily sales numbers mixed/added to other days. Many issues that customer service was willing to help with, but never should have been an issue.
thomas
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2018
Do not understand American restaurants.
Not many
PROSease of in-house adding or changing food items
CONSA lot of the programming was done in the Indian subcontinent. The programmers had very little experience with how an American restaurant was to operate. The US operation was only marginally better. One Bevos associate was working part time in a pizza shop. That experience did not lend itself to understanding how our restaurants work with multiple items as to how they were to be cooked, what side orders, what items to leave off a burger, etc.
Robert
Restaurants, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Great cloud-based POS solution with high potential. The support team are 2nd to none
Cloud-based, centralized POS solution with extensive functionality
PROS- Very functional solution for an Enterprise with competitive rates - This Cloud-based POS software makes it easy to manage and reconcile from anywhere in the world - In-depth reporting and analytical tools - Useful Role and User management module - Fantastic support with an engaged CEO - We've been with Linga since it's inception and the software has only gotten better with new functions and enhancements. It will continue to improve over time.
CONS- A few bugs here and there which are common in software development
Chris
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Restaurant POS
This was our first new system. It works pretty well for what we want it to do but makes you go through steps like picking table and putting in number of customers which isn’t always necessary. But it does do what we need and customer service is superior.
PROSHas ability to do lots of different functions. Easy to change items in menu. Like getting email reports
CONSCan’t get tax rates to appear the same across all items. Sometimes it’s included and sometimes added.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2018
MicroSale
Support was rough after hours. Non-English speaking support people made it difficult
PROSInexpensive, I inherited it at a restaurant I took over. To be fair it was an older version of the software
CONSBuggy, many times the terminals weren't communicating with each other
Gigi
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2018
BEVO POS/Benseron Technologies
However after reading the better business bureau site, I understand that I am not the only one who has called complaining about these very issues and those were in 2014. Get the system fixed Benseron!
PROSI don't have any pros on the system. I am constantly wasting time trying to make sense of the reports so that the tax department doesn't come pounding on my door. I am a very small business and don't have money to get another system at this time. I am still paying for a poor decision from 2 years ago!
CONSThere are problems with reports not matching within the system. One report shows employee overtime for over 40 hours a week, but it doesn't correct if time is adjusted. The other reports for employees do not show the overtime rates. It is a nightmare to try to do payroll. Sales reports and department sales do not match for the same day and explanation from support says "it's a rounding issue" and yet it is occasionally off by $3, $4 or $10.95. I've been calling for over 2 years and these issues have never been fixed. Very frustrating system and support makes you feel that you've done something to make this happen.
Kenneth
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2018
BEVO - dont buy!
Horrible! DO not use it.
PROSit does work sometimes. I have nothing good to say about it.
CONSbad program! Don't WASTE your time and money.
Vendor Response
Kenneth, Thank you for taking the time to provide us valuable feedback. We regret that your experience with Bevo POS was not up to your satisfaction. We heard you were looking for more robust Delivery Management options, and we invite you to look at our flagship product, cloud-based Linga POS. (www.lingapos.com) Linga POS has been adding new features and integrations at a rapid pace, and is an all-in-one POS that can server many business needs. Our delivery management and online ordering are built to work seamlessly with Linga POS front of the house and back of the house. You may be interested in our one-price option to bundle hardware, software, support, and end to end warranty into one low monthly payment or learn more about our zero processing fee options. We hope to have a chance to improve your experience in the future. Benseron Hospitality Team
Replied January 2019
Raul
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2018
Bad
We have had several issues over the years and we do not get good customer service. Right now we are waiting on an issue to be resolved that we have told them about over 2 weeks ago.
PROSI can't say it isn't good. And no I am having problems getting to the next page of this survey
CONSIt doesn't work properly and doesn't have to capabiltiy of running alot of reports that I would like.
Vendor Response
Raul, Thank you for sharing your concerns. We have reviewed our support ticket data, and I can see that multiple support techs have reached out to offer assistance. I realize scheduling can be difficult, and we want to continue to explore the best times and methods for delivering results for you. If you have any interest in upgrading to the newer Linga POS, a tablet and cloud-based POS, we would be happy to discuss upgrade discount options. www.lingapos.com sales@lingapos.com Benseron Hospitality Team
Replied January 2019
Mauro
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Why I would recommend BEVO POS.
I am happy with the system I have one in one location and three in another one. One of them is a tablet and is the one that has create some problem of connectivity but in general works fine . Again I believe that the relation price quality is very good.
PROSIt work as it is suppose to, very few freezing or need to restart, the tools provided are more then what needed. Very good product for the price and maintenance level.
CONSFew times there are some mistake within the normal operation that are no explainable especially because are not repetitive. (example: gratuity are not recorded in the employee cash-out, sell are passed to the manager without reason.)
Vendor Response
Mauro, Thank you so much for taking the to leave us feedback and a review. We look forward to serving you as your business grows. Benseron Hospitality Team
Replied January 2019
Karen
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed July 2018
Misleading
Very misleading salesperson, not truthful about the whole set up with ZERO response, or help from him once he sold me on the system. Tech help was the best, thank goodness!
PROSIt is easy to use and easy to learn, it was also an affordable system
CONSToo many complications and errors getting started, terrible salesperson.
Vendor Response
Karen, Thank you for your review. We regret that your salesperson was not the best experience. The salesperson who initially was involved is no longer with the company, and we have continued to put a high emphasis on customer services and pricing transparency. There have been many upgrades and improvements since you originally came on board, in the product, staff, and processes. We encourage you to look at our flagship product, cloud-based Linga POS, which has a truckload of new features and benefits. www.lingapos.com Benseron Hospitality Team
Replied January 2019
Rebecca
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
2
FUNCTIONALITY
1
Reviewed November 2021
Do not get this system. Worst customer service and support I have ever experienced
The absolute worst
PROSI had to shut down my bar early because there company software locked up and support never called us back after 15 calls
CONSYou pay for 24 hour support and there is nobody there to help you if you need support. Your calls go to a separate calling center that is not Linga. I had to close down my bar/restaurant tonight full of customers because my entire system went off mid way through our busy night with multiple cc tabs open. We were unable to even open the cash drawer to get customers change or payment with no call back from support at all after 15 desperate calls to the company support
Jeff
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2019
Stay away
Horrible!!!
PROSEasy to use both front and back of the house
CONSYou get what you pay for. So bad I mean bad. Customer service the worst. The first month we were on the phone everyday with problems. Went well for a few months then more problems. I paid for this unit in our second location and it still in a box because they wouldn’t take it back and we are not using it
Reason for choosing Linga rOS System
Seemed like a good system and a fair price.
Vendor Response
Hello Mr. Igneri, We truly appreciate your feedback and would like to speak with you regarding this matter. We consider all customer feedback highly important and would like to provide you with a fair resolution. Please reach out to us with your contact information at support@lingapos.com or call us at 1-833-695-4642. Thank you again for your review and hope you have a great day. Kind Regards, The Linga Team
Replied November 2019
Joseph
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE