User Reviews Overview

Feature Ratings

Ease-of-use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

3.5 / 5

Functionality

4.5 / 5

Ratings Breakdown

5 stars

(53)

53

4 stars

(57)

57

3 stars

(12)

12

2 stars

(0)

0

1 stars

(0)

0

  • Pros

  • "Easy to use, easy to install, also easy to learn, easy to modify"

  • "- Easy to use. - Great integration with every Microsoft system. - Easy management. - Excellent support. "

  • "implementation phase is very good & simple for any beginner.POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting."

  • Cons

  • "It can be a bit overwhelming for first-time users, but also for junior consultants. But at the same time it is easy to learn. "

  • "Older versions of ls nav has many problems while integration but no issue faced till now in new version "

  • "We experienced some latency in data replication and that was not been resolved for quite some time. we spent a couple of days to figure what was the issue. still, that can be easily overseen."

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March 2018

Srinivas from Emarat - Emirates General Petroleum Corporation

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2018

Ls NAV is very good application for retail mgt. Most of the features & functions are out of the box

Easy to implement Easy to manage Easy to configure Easy to Monitor Easy to evaluate

Pros

Many of the functionalities are driven by setup. Its just plug and play. LS DD Powerful tool for the data replication. It is a complete package for retail. Customizations to suit desired needs are 1% maximum since all functionalites are out of the box

Cons

There are no much concerns about this software. The one and only difficulty is training. It is hard to find the Training and the Trainer.

July 2019

Dilanka from Jinasena Infotech (PVT) Ltd.

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

All-in one Retail Solution for a plug and play action

Retail Business in Sri Lanka is not well-managed when it comes to Resource Planning and Finance Management. Sri Lankan IT Industry is highly competitive in introducing a modernly made Retail Management Software Solution to make things go ahead in Retail sales industry with efficiency and good standard, and herewith LS Retail and its business logic designs as an Implementation person I did see bigger advantages to follow a well-developed framework. LS Retail was a Thumbs up from both the Implementer and the End-Customer.

Pros

Wide-spread Configuration capability is a huge plus point selecting this as the main Retail Solution for a Retail operations-driven Business or an Enterprise. LS Retail has the capability to deploy as a vertical software solution for Microsoft Dynamics NAV/Business Central which makes the solution proposals more competent and viable. In terms of UI/UX, the user-friendliness is an achieved goal metrics here at LS Retail.

Cons

Although the capacity to configure the system is given at a performable level as a Deployer I am keen for good development capabilities to be carried out, overlayed or extended. At the moment the pricing structure is not that viable for South Asian Market from implementation and proposal development experience.

Reasons for Choosing LS Retail

Well-developed Retail Business Adaptation framework.

March 2018

Kevin from BDO canada

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

2.0

Functionality

5.0

March 2018

We had the chance to implement LS. NAV Version 800.03 and version 900.05 at different client site.

Pros

The screen is intuitive and easy to use. The functionality does not seem overwhelming or hard to understand. It pack with features and also works with different variation type of retailers- a pure retail store and or hospitality type. It can all be taken care by one system. You can also customize the application to fit your needs such as hide features for some users or also integrate new functionality such as payment integration. I like that it is web enabled which means that a retailer that want to have an Omni channel system can integrate their econmerce to this back office

Cons

Support or response are very slow from LS. Also for any fixes and hot fixes they provide is one the latest version of Dynamics NAV. This means that it is very hard to retrofit hotfixes from one version to the other. A good example are from version 900.03 to the newer 10.00.05. The fixes were not evident or detailed as it should have been. Also the software seems to be over promised. There are features listed that although present - does not fully cover the necessity of the client. A good example is again on version9.00.05 which although advertised as have a good coverage for hospitality- restaurant/bar, there were lots of issues or limitation of the software. The software may allow you to do some configurations and suggest some functionality but it does not work in the context of North America or lead to hard errors with system crash. Such errors were found and are still present in their split bill function for example. The cost is high as well since it is built on top of the dynamics nav stack.

July 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Value for your dollars!!!

The solution was implemented in a multidimensional organisation with POS's, backend and frontend users. The ability to have everything (>90%) of your needs fulfilled is a fantastic feat.

Pros

The ability for the software solution to work for you straight out of the box and then provide the adaptability and also extensive modularity is amazing.

Cons

The lack of a Human Resources aspect. Well there is HR involved but its very limited.

July 2019

Fernando from IDS de Centroamerica

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2019

Great business value

Customer service, replenishment, retail operations, accounting, inventory, store management

Pros

Integrated solution, ease of use, world-class product, great functionality

Cons

Some tardiness in the technical response

Reasons for Choosing LS Retail

Support, experience, language availability, price

April 2018

Navneet from Aditya Birla Retail Limited

Verified Reviewer

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2018

LS Nav is a high quality solution from a top retail partner

I used LS NAV in the Retail and was part of the implementation process. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customization can get expensive if you need features that are not out of the box.

Pros

Seamless integration with Microsoft Dynamics NAV, highly configurable point of sale user interface, the promotions (discount offers, mix/match, happy hour, buy x get y free, etc.) works very well and is very intuitive once you have used it for a little bit, LS Retail is constantly investing in their solution

Cons

No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line. The inbuilt reports feature is not fantastic.

August 2019

Mohammad Rizki from Ibiz Consulting Services Indonesia, PT

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

5.0

August 2019

Good Product with Valuable Price

LS Retail is company that provide a solutions focusing in retail and hospitality. I am using one of their product, LS NAV. The product was very rich features and functionality, its suite to any business process that i am facing for all client. Whenever, the client has a specific requirement, the system can be customized with some effort. Rich features always means high complexity. And, the product is quite expensive for small retail business. But, overall the system is fine.

Pros

Rich features and functionality, stable because it's an add-on on top of Dynamics NAV/365 BC that strong in the accounting. Configurable with needed of good knowledge of the system.

Cons

The support team is not really helpful. Quite expensive product.

Reasons for Choosing LS Retail

Proven and stable on top of Dynamics NAV/365 BC.

April 2018

Mercy from Retail Software Associates Corp.

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2018

As a project consultant of LS NAV for 4 years, this is the software that is easy to manage.

An active enhancement plan is a vital part of making the most of LS Retail solution, whether it's LS Nav, LS One, or LS First. There are many benefits of being on active enhancement plan that many retailers do not realize, and re-enrolling as a lapsed customer can be costly and time-consuming. With an active enhancement plan, you can provide an excellent customer experience that doesn't end after the license has been purchased.

Pros

The most I like with LS NAV software is the compatibility with other modules. End-to-End business process.

Cons

The least that I like with LS NAV is the monthly update of fix objects, which I don't find it easy for me to catch up regularly since I'm on a project phase.

April 2018

Gagandeep from BDO Canada

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

April 2018

LS NAV is nice product for retail industry however hospitality side of functionality still have bugs

- Most stable Retail add-on for Microsoft Dynamics NAV - Ease of implementation - Ease of configuration and customization - Capability to handle large store network

Pros

- Simple architect - Ease of use - Seamless integration with NAV - Data replication is stable - Promotion are easy to setup and publish across stores

Cons

- Member management - No API for e-commerce - Cost of product for customers - Hospitality retail - Split bill function - Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.

October 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2019

Feedback for emerging ERP solution for retail industry

Great experience. Easy to use and handle. Easy to setup, configure and customize.

Pros

Easy to setup. Best software for retail industry with almost all functionalities inbuilt. Upgrade to new functionalities in newer versions.

Cons

Microsoft is changing to Business central but ls central not fully move to this technology upgrade. Data migration toolkit will take time to launch

Reasons for Choosing LS Retail

Easy to use and handle,setup, configure and customize. Online support available.

March 2018

Jaganath from Microchannel Services Australia Pty Ltd

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

March 2018

Its a good Application, flexible, leverages NAV capabilities. East to use , easy to deploy.

Pros

It is adaptive, flexible architecture. Easy to develop customisations and deployment. simplicity of Pos Features. Integrated application to Inventory and Finance. Discounts , Promotions, Loyalty module. Multiple templates in demo data.

Cons

POS Configuration such as panels & design is quite complicated for users to grasp. Also it is not easy for customers to absorb. Replenishment setups needs lots of visualisation, setups take time, data maintenance is complicated. Lack of tools such as label printing configurator, OPOS Receipt configurator. Promotions have performance issues for large retailers. Product maintenance is time consuming. Mass update of products is unavailable. Special orders are quite complicated and need to be simplified. Loyalty needs more profiling . Vouchers and Gift cards needs more details, using web services is not consistent due to traffic in Transaction server work table bottleneck. Staff management need to simplified for users usage. LS Hospitality KDS has lots of issues still not addressed for years. Licensing is expensive compare to other competitive products in the market which is most important and losing against the competitive products with lots of easy maintenance features.

March 2018

Mario from Intelligent Systems Bulgaria

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

I am a software developer, who works most of the time for LS Retail projects

My company has integrated this software with many customers in different countries and all of them are more than happy from the product and the benefits that it brings to their business - flexible and varied types of promotions , loyalty system, easy to use POS system, social media integrations ,etc.

Pros

It includes variety of functionalities - loyalty system, hospitality, web integrations, flexible promotions, retail POS, call center functionality, delivery management . It encompasses many aspects of retail business. You have the possibility to setup it in a way that fits to your business. Fast replication between different stores and the central database. Possibility for near real time replication of the sells data from the point of sale to the central database, provided by web services. Possibility to manage centralized gift card, discount coupons, loyalty card systems, provided by build in web services

Cons

Initial setup takes time and you need guidance from experienced consultant. Technical staff is needed to support and monitor the proper functioning of the software ( especially if you have many stores,because of data replication and web service connection between them )

July 2019

Robin from Enterprise Business Technology

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2019

Review on LS Retail

1. I have worked on some other retail and hospitality solutions as well but i feel LS retail complete major requirements compare to other solutions. 2. LS retail is complete pack which offer multiple verticals of retail industry like front POS, Back office, Member management, Staff management, replenishment and Loss prevention etc. 3. It is easy to customize as compare to other solutions also it is easy to integrate with other solutions. 4. LS Hospitality also offer long list of features but there are some other hospitality solutions which offer more features but we need to integrate those solution with ERP like Navision but LS Hospitality is already vertical of Microsoft Dynamic Navision.

Pros

1. Support Online,Offline and mixed architecture 2. Data flow between two different database like Head office and POS 3. Real time transaction replication through web services 4. Offers & Promotions with coupons and vouchers 5. Inventory Management 6. Strong store backoffice functionalities like cash management 7. Recipe Management for Hospitality 8. Mobile app and Kitchen Display for Hospitality 9. Replenishment

Cons

1. Staff Management is little complex 2. Some functionality is missing in member management/Loyalty if we compare with dedicated loyalty solutions

July 2019

Jessie from EC Advance

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

July 2019

LS Retail Review

For businesses who need to manage stores in different location and have data replicated centrally to the head office for financial management, LS Retail is a good choice. Some modules for LS Retail still have bugs, it requires partners who have development team to help to fix during implementation because of the limited resource of LS Retail internal development team.

Pros

The functionality LS Retail provide covers all the aspects of retail businesses.

Cons

Complicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.

Reasons for Choosing LS Retail

ChargeLogic Retail is based on the structure of LS Retail and it's less complex less expensive. It also provide ChargeLogic Payment solution which integrated with the major payment processors in North America. LS Retail has LS Pay, but it's not fully integrated with the payment processors in North America, so some of our customers who use LS Retail use ChargeLogic Payment as the payment solution.

August 2019

Harish Kumar from CETAS Information Technology Pvt Ltd

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2019

Best ERP for Retail Industry.

Pros

One of the best things about LS Retail is that it has been built on the most efficient SMB ERP Software(Navision). Its Data model is the best in the industry. LS Retail brings out the best features to enrich your Retail Business. You Can Customize the Product as per your Business needs and it helps to see the growth of the firm transparently.

Cons

We experienced some latency in data replication and that was not been resolved for quite some time. we spent a couple of days to figure what was the issue. still, that can be easily overseen.

July 2019

Rod from K3 BTG

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

July 2019

LS Retail for the modern world

Very good. The solution is of a high quality and has a rounded feature set for the modern workplace.

Pros

Ability to manage retail and hospitality in a single solution.

Cons

Sometimes over complex for simple provesses

Reasons for Choosing LS Retail

Very rounded and also suits hospitality

August 2019

Thitiphat from AVision

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

3.0

August 2019

One platform but still need to have more features

Goods to be the one platform but some features cannot compete with local software.

Pros

- One Platform (ERP & POS) - Data Director is the best tool - Scaleable software - Priority on offers

Cons

- Promotion, ex. birthday promotion, every of my customers complain on this a lot. Coz, the system you will trigger this only exact date of end customer birthday, which not good enough. Normally, they want option like 1. be Month Birthday or +- 15 days from end customer's birthday - On Mobile, local software can support on this a lot esp. hospitality - Web POS, quite slow - Hardware, your system required spect of hardware that very high performance esp. Store DB - Customer wants wise Retail on POS, they want the system to suggest what end customers should purchase - Loss prevention should include in standard, the price is too high - Still have some bugs - 3 levels of items are not enough. (Division, Category, Product group) - Auto post statement, imagine if there are more than 50+ store, a user have to come to post statement every morning, it is not practical to do. You should provide setup to do that and if not success should send email

April 2018

Dhiraj from ITTI PVT LTD

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

This is one of the best retail solution I have ever seen.Its ideal ERP solution for mid size firms.

I've been working on this product as consultant since last 6 years.worked for 3 different organisations on same platform.Its benefits organisation with his powerful features n trustworthy behaviour.

Pros

Best features abt LS Nav is Loyalty management.its is helpful to attract more customers to shop by developing your own loyalty data on each shopping. The feature which I like most about LS Nav is its Offer management.its provides organization to run different types of items on same product to increase sales.its provide different offers options like mix n match, multibuy, promotion, slab etc.

Cons

There is hardly any issue which I have seen with this product.Other than per year licensing part, this product is very reasonable and cost-effective for the organization

August 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

5.0

August 2019

LS Retail The Middle Market Retail POS Solution

Pros

1. It overall Look and Highly customizable Features. 2. Integration with almost any dotnet or API based soluition. 3. Mobile POS Solution are even more comfy. 4. Mobile App for each and every module(Retail,Warehouse,Inventory Management,LS Pay etc) 5. INtegration on ALL possible NAV updates of Microsoft Dynamics NAV startion from 3.0 to 14.xx till date.

Cons

1. Issues in Coalation and Arabic Languages. 2. Costly due to created on NAV base. 3. Should have a different billing solution except LS NAV for Small level shops. 4. ect

Reasons for Choosing LS Retail

Because I am NAV developer and its very popular in retail and hyper market solution.

July 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

July 2019

LS Retail for Supermarkets

Pros

I do not know of any product that comes close to LS Retail when it comes to super/hyper markets. It can be setup as online or offline cash registers. Synchronization with HQ is extensive. Promotions and offers are extensive. User interface is fully customizable. It's an end-to-end solution that works on top of Microsoft Dynamics NAV which makes everything seamless. No interfaces or integration with the problems that come with them are needed.

Cons

Support resources are scarce and hardware requirements are high if you are planning for an on-premise setup

Reasons for Choosing LS Retail

In my review above

March 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

I am a LS Retail technical Consultant

Lots of Job Scope as this product provide a lot of Development Scope and Easily Customizable to fulfill the Client needs. More user friendly as like android application of Phones. Modules for each industry from Manufacturing to Retail Outlets

Pros

1. Highly Customizable. 2. Fully integrated with base product. 3. Support any API Channel across the retail API. 4. Lots of replication methods. 5. Profit oriented product. 6. designed for Retail industry ERP.

Cons

1. Need preview options in designing tables and other interface objects. 2. Very slow Localization patch release as compared to release of patches provided by Microsoft.

July 2019

PALLAVI from ACXIOM CONSULTING PVT. LTD.

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2019

LS Retail is a one stop solution for Retail POS

Pros

Ease of Use and functionality available on POS. It captures all the essential features required be it related to Replenishment, Loyalty and Member Management, Gift Card, Credit Note on Sales Return

Cons

The discount feature is not robust. It does not offer much usage flexibility and becomes a bottleneck in the current dynamic environment when both brick & mortar establishments with e-Commerce are moving in ahead jointly in such volatile and cut throat retail industry business. The LS offerings in discount is highly lacking in terms of support and are incapable to handle multiple and diverse discount feature processes required in todays time to retain loyal members of different retail brand.

Reasons for Choosing LS Retail

Being a standard product for Retail POS in retail industry and with its ease of use and flexibility and seamless integrations with MS Products (Dynamics Family) be it NAV, Axapta or SAP it has proved it strength and capability.

July 2019

Tonipo from MNG Solutions Pte Ltd

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

July 2019

Pro & Cons about LS Retail

overall I satisfied with the software and the capability, especially for the data director that can replicate data back to server and it's configurable base on ur needs. Not only pos data that you can replicate but also customize table also can replicate using DD.

Pros

it has a lot of features and functionality and it's configurable. The best thing it's work semi offline and online. it has data director that help you to replicate data back to server. it's also easy for user to use the software.

Cons

it's hard to do customization and enhance the software. A lot of restriction in the coding in order to enhance it.

March 2018

Said from C-Town

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

March 2018

You will have all the features you want it on the retail field.

Pros

the stability and the functionality. I tried another software, I think the Ls retail is one of the best for retail industry. easy to use, learn, troubleshooting, implement. Really you will have all the features you want it on the retail field.

Cons

the performance issue and the upgrade. it will be a huge difference if you find an easy way to make the upgrade and to find some way to enhance the improvement as well. also I think you must find an easy way to shrink the database, because as you know the retail business have a huge transaction and information.

April 2018

SUMIT from ITTI Private Limited

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2018

I am working on LS and NAV from last five years very good product related to business.

I have support this product to various Retail industry, there are very good inventory management at store and head office level. offers are really great .

Pros

The software covers all the requirements from the business perspective related to Sales , Purchase ,Warehousing and manufacturing , very good for Retail industry to apply various types of per motions.

Cons

There are some limitation like multiple offers can not be combined under one bill and there should be some mechanism to prevent locking this is the measure issues faced by any type of industry using NAV and LS retail.

March 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2018

It's best for retail business just because of solution components and simpleness of POS.

I learned about this,working on it and getting so many things just because of this software.I improved my skills and getting hike upon this :)

Pros

implementation phase is very good & simple for any beginner.POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting.

Cons

I like any software if it's user friendly,and the all qualities are available that I need already there.Troubleshooting is very conceptual and easy to use that I like mostly.

July 2019

Nitin from Zerone Technologies

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

LS Retail Review (consultant & End user view)

i am using this software for more then 10yrs, using 4.5 version to updated ls central. i like how to they improve there quality of software, they have very good team while giving solution.

Pros

1. Easy To use and configure 2. Complete Package for Retail and Hospitality Industry 3. Helping Team Member (Martin Kleindl ) 4. Updated Technologies

Cons

1. Price 2. More Vertical should add(for e.g Jewelry ) 3. Technical dump should be provide 4. Not to much focus on developing country

August 2019

Franz from FS-Soft IT Consulting GmbH

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

The most powerful software

Pros

No matter what activities are to be performed, all types of tasks are done with ease, transactions are intuitively completed by the cashiers, whilest customers can still be advised, or if administrators are setting up complex benefits for the the sales process.

Cons

It is sometimes a challenge to find the right way to fulfil a specific task, because there are always many and different ways to achieve the needed functionality.

March 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2018

my experience was good.

we did very good customization to integrate with our government fiscal printer (cash register machine) and we implement it for 9 stores. the integration capacity is good. we will not worry to get the daily sales transaction form the remote stores.

Pros

the replication and data distribution functionality is very nice. store and membership management also very good.

Cons

the barcode functionality couldn't work for me also there is no enough document about ls retail replenishment. it is not working at all.

April 2018

Barry from K3 Retail

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Implementing LS-NAV always went smooth. The latest developments are a real addition to LS-NAV.

The ease of use makes the difference!

Pros

It has a lot to offer out-of-the box and on top of that it is really easy to customize for that demanding customer. The help that is available from LS (academy, consultancy, help-desk) was a bit unknown to me, but since we got in contact it is that "+1" for me.

Cons

It can be a bit overwhelming for first-time users, but also for junior consultants. But at the same time it is easy to learn.

March 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

March 2018

The journey has been a roller coaster experience so far, with ups and downs for each s/w iteration.

Great deal of retail industry know-how and ideas for solving some problems or meeting customer requirements and expectations.

Pros

Usefulness and flexibility of the Scheduler and Data Director, along with the multitude configurable options for POS.

Cons

Complex inter-related setups that would be difficult for non-technical users to do themselves without any prior knowledge or understanding of the whole system. For example, InStore Management and Repelnishment.

March 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2018

I working with LS Retail from 12 Years. I like it!

Pros

I like the Replica's processes. i like the easy method to define and setup the data's replica, from the 2015's version i like very much the new way for the replica of the Objects.

Cons

I not like very much the new POS Client. When I open the POS Client for the first time after the NAV Service Started the client remaining a lot of time in "hold mode" for buffering the data. Some customer do not appreciate this "waiting time".

August 2019

Mario Eduardo from Infosoft International Solutions, Inc.

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2019

From an LS Partner

Overall implementation, use, and administration is rich with features that are world-wide best practices.

Pros

Functionalities are already matured, making the processes in line with the current trends.

Cons

The data director is hard to maintain, esp. in the internet infra of the Philipines.

March 2018

Gyan from Tcog

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2018

LS version is getting better by each version and at point of customisation its most convenient

Pros

Mobile omni and pos app I really liked Overall its very good and user friendly. I think one of the best powerful tool for retailer market. I did a lots of customisation and integration and faced so many challenges but its comfortable to do it in nav versions

Cons

Mobile apps should be more dynamic and technical documents should be available like how to change currency for mobile data replication

March 2018

Hemant from IBIZ Consulting Pte Ltd

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

March 2018

After 7 years working in LS NAV I found it very productive for Retail & Hospitality industries, SMEs

Pros

End to End solution connection your POS to Ledgers. Same software can use in multiple type of industries, Hypermarkets, supermarkets. Easily customizable, User Friendly. Omni Channel to use it across all platforms. It is scalable in size and business.

Cons

LS Retail Support and study material is not good. Some of very useful features still missing in the product that required by every industry.

March 2018

Emmanuel from SB Consulting SRL

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2018

This software is the most valuable and simplto use in the Retail industries.

I've learned more about of the retail industry and I can offer to our customers a product solution with a great functionality and capabilities with an easy way to use.

Pros

The integration of Microsoft Dynamics Nav from the Front to Backoffice covering every area of the product.

Cons

Sincerely I don't have any complains about the software. What I like least would be the way the software setup the different screen menues for the POS client.

March 2018

Chris from DXC Eclipse a CSC company

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2018

LS Retail for NAV is comprehensive and flexible software to meet most all POS / Retail needs

Full visibility and access to all aspects of business in one product without integration points or best-of-breed software issues. LS Retail is a flexible, comprehensive, all-in-one software.

Pros

LS is 100% fully integrated into NAV functionality with direct and full connections with sales, purchases, inventory, and financials. All POS and Stores are directly connected to headquarters and everything in between for full visibility into all areas of business.

Cons

Two things - one is setup, because it is so flexible, setup is extremely complex. Once it is setup, little needs to happen and it is very flexible so changes can be made quickly. Second is VAT vs Sales Tax calculations - especially with prepayments. Software is based on VAT, but has Sales Tax (North America) built on top of / besides which can have rounding issues.

March 2018

Ashish from Alletech Retail Pvt. Ltd.

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

LS Retail is the feature full product which can be easily fit to any Retail or Hospitality business.

Pros

LS Retail is like a doctor of Retail business which has the solution of all your business problems. LS connectivity with Navision is beauty of it as data replication is just a simple configuration.

Cons

LS Retail should arrange the training on quarterly basis to explain the new features. Training can definitely help the LS Retail partners to increase their knowledge in shorter time

March 2018

Prashant from Enterprise Business Technologies Pvt. Ltd.

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

I am using from LS 4.0 to LS2017 overall is very good but installation need to be easy.

Pros

I am loving this LS Retail from beginning, my big journey with LS Retail and I am certified in LS2013. my most like part is DD, TS, POS setup related all activity. Hardware setup and testing with LS.

Cons

POS, DD, TS, Distribution, Distribution Location and Hospitality, menu Profile setup and Design. also end of the day process, item setup and user and roles and permission.

July 2019

Vikalp from Alfazance Consulting

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

LS Retail Partner Review

I'm working on LS Retail from last 8+ years. I have done 10-12 project implemented and upgraded. I have worked on each Module LS Retail, LS Hospitality, LS Omni(Mobile Inventory, Mobile POS, E commerce). I have always found LS Retail is helpful for end user to grow their businesses.

Pros

Easy to use, lots of features for industry, Versatility, beautiful POS design.

Cons

Bugs in the first initial version of Release.

July 2019

Gerard from KCP Dynamics Dominican Republic

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

Easy to use even for people who have little knowledge about ERP

Ls Ativity have a powerfull solution to our recent customert due to is the most important Club in my country and integrated with the POS give us a lot of added value as a supplier of retails solution.

Pros

Theres's no many details to setting up features like offers and all modulo are integrated.

Cons

Well. I woud like to see more reports or one way to fill those need from customer in standart way.

March 2018

Jacki from NavisionTech

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2018

I think if the UI is configured properly this is a great software. It is feature rich.

Pros

It is so big that users are easily confused and need more training than typical POS'. The average POS user barely knows how to make a sale and need more time and knowledge to understand what they are doing and how it affects sales.

Cons

I like the breadth of products and how it fits into the ERP. I see know Cons from a management point of view.

March 2018

Pravesh from Trident information system pvt ltd.

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Ls provides almost all functionality to end users if functionality is not present easy to develope.

Pros

Great functionality Easy to use Easy to customize Great interface We can easily customize this product as per users requirement and its connectivity with sql server makes it more easy to operate

Cons

Configuration can create confusion and it is a little bit conplex part in ls and apart from that installation is not that much user friendly.

August 2019

Ivan from DignetSoftware d.o.o.

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

August 2019

LS Retail Review

very complex retail software that allows customers to have all processes covered.

Pros

wide aspect of functionalities that are available for users.

Cons

Complex to implement. even though we have 10+ years of experience on each project we face issues that are hard to solve and are in line with changes that LS Retail company implemented for new versions.

July 2019

Anders from solteq

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2019

Internal / external

Very good many highly skilled consultants who both understand the functionality and the business side of using software solutions in retail.

Pros

All in one solution that supports the retail and hospitality business in a very efficient way.

Cons

LS Retail only maintain the newest version with new functionality.

Reasons for Choosing LS Retail

LS Retail fulfilled most requirements

July 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

4.0

July 2019

Good software for POS terminals

Pros

LS Retail has many functions and options. It could be customized almost without limitations. Good integration with Microsoft Dynamics.

Cons

Difficult to set up different prices in the different store locations. Missing filters for added or removing group of items for an offer.

March 2018

Murali from CETAS Information Technology Pvt Ltd

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

March 2018

broader set of functionalities covering various sub-verticals of retail.

able to support customers in various sub-verticals of retail

Pros

more functionalities; multiple deployment architectures; varied offers & promotion options. global retail ERP with POS to finance modules in a single tech stack.

Cons

new features take a long time to stabilize. reliability of data replication is a pain with most customers.

July 2019

Sushil from Think Tribe Technologies

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Best ERP solution for retail available today

Pros

It has all the functionalities that makes it easy to use in variety of retail and hospitality industries. Easy to implement, flexible enough to make any change easily, real time data replication from store to HO is a plus.

Cons

Just one point: Make it more flexible and easy to use for hospitality industry.

March 2018

Suresh from Navisiontech Inc.

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2018

Awesome product

Work satisfaction.

Pros

Ls Pay addon that uses for creditcard payment process. and LsOmni . With all these the excellent look and feel of the POS front end look is amazing .

Cons

All can handle by setup and do not need any kind of additional customization . I like the way LsRetail sets up the setup of the whole product.

March 2018

Jose Manuel from DEXTRA SRL

Company Size: 11-50 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2018

Complete solution for the retail market

High user base acceptance

Pros

Highly scalable Customizable Based on Dynamics NAV Based on SQL Database Fast item lookup Customizable layout Lots of features

Cons

Poor documentation (both functional and technical) Limited training availability Poor error handling and debugging on POS Complicate setup

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