All LS Retail Reviews

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User Profile

Barry

Verified reviewer

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Implementing LS-NAV always went smooth. The latest developments are a real addition to LS-NAV.

The ease of use makes the difference!

PROS

It has a lot to offer out-of-the box and on top of that it is really easy to customize for that demanding customer. The help that is available from LS (academy, consultancy, help-desk) was a bit unknown to me, but since we got in contact it is that "+1" for me.

CONS

It can be a bit overwhelming for first-time users, but also for junior consultants. But at the same time it is easy to learn.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed August 2019

LS Retail The Middle Market Retail POS Solution

PROS

1. It overall Look and Highly customizable Features. 2. Integration with almost any dotnet or API based soluition. 3. Mobile POS Solution are even more comfy. 4. Mobile App for each and every module(Retail,Warehouse,Inventory Management,LS Pay etc) 5. INtegration on ALL possible NAV updates of Microsoft Dynamics NAV startion from 3.0 to 14.xx till date.

CONS

1. Issues in Coalation and Arabic Languages. 2. Costly due to created on NAV base. 3. Should have a different billing solution except LS NAV for Small level shops. 4. ect

Reason for choosing LS Retail

Because I am NAV developer and its very popular in retail and hyper market solution.

Sameer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2019

LS Central

We implemented Call center module which saved ton of cost and improve speed of customer service and delivery

PROS

Data director is the most amazing feature with seamless functionality. It works really great in data replication.

CONS

Reporting, I really hope they can improve on the reporting part. For example There should be industry standard report like Daily Sales report for Hospitality. Every customer asks for it.

Reason for choosing LS Retail

Because it is integrated with Full accounting and purchasing. Inventory can be maintained real time.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2020

Best Retail Solutions

I have been using LS Retail since 2009 with Various Microsoft Dynamics Navision's versions. I have able to systemised almost all the area of our companies business into ERP with the integration with LS Retail.

PROS

Easy to go with Microsoft Dynamics Navision and other ERP systems. Any discount System can be configured to automate the cashiering system which includes for Tender types, Banks, discount coupon, Gift Voucher, Date & Time-based discount, Quantity based discount and much more.

CONS

Length of the Invoice number in the POS system can not be controlled as of now it is an alphanumeric of more than 12 digits.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed July 2019

LS Retail for Supermarkets

PROS

I do not know of any product that comes close to LS Retail when it comes to super/hyper markets. It can be setup as online or offline cash registers. Synchronization with HQ is extensive. Promotions and offers are extensive. User interface is fully customizable. It's an end-to-end solution that works on top of Microsoft Dynamics NAV which makes everything seamless. No interfaces or integration with the problems that come with them are needed.

CONS

Support resources are scarce and hardware requirements are high if you are planning for an on-premise setup

Reason for choosing LS Retail

In my review above

User Profile

Gagandeep

Verified reviewer

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2018

LS NAV is nice product for retail industry however hospitality side of functionality still have bugs

- Most stable Retail add-on for Microsoft Dynamics NAV - Ease of implementation - Ease of configuration and customization - Capability to handle large store network

PROS

- Simple architect - Ease of use - Seamless integration with NAV - Data replication is stable - Promotion are easy to setup and publish across stores

CONS

- Member management - No API for e-commerce - Cost of product for customers - Hospitality retail - Split bill function - Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Feedback for emerging ERP solution for retail industry

Great experience. Easy to use and handle. Easy to setup, configure and customize.

PROS

Easy to setup. Best software for retail industry with almost all functionalities inbuilt. Upgrade to new functionalities in newer versions.

CONS

Microsoft is changing to Business central but ls central not fully move to this technology upgrade. Data migration toolkit will take time to launch

Reason for choosing LS Retail

Easy to use and handle,setup, configure and customize. Online support available.

User Profile

Ashish

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2018

LS Retail is the feature full product which can be easily fit to any Retail or Hospitality business.

PROS

LS Retail is like a doctor of Retail business which has the solution of all your business problems. LS connectivity with Navision is beauty of it as data replication is just a simple configuration.

CONS

LS Retail should arrange the training on quarterly basis to explain the new features. Training can definitely help the LS Retail partners to increase their knowledge in shorter time

User Profile

Emmanuel

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

This software is the most valuable and simplto use in the Retail industries.

I've learned more about of the retail industry and I can offer to our customers a product solution with a great functionality and capabilities with an easy way to use.

PROS

The integration of Microsoft Dynamics Nav from the Front to Backoffice covering every area of the product.

CONS

Sincerely I don't have any complains about the software. What I like least would be the way the software setup the different screen menues for the POS client.

User Profile

Amaury

Verified reviewer

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2018

Great software, with great room to grow.

Organization on all the companies that with have implemented this product.

PROS

- Easy to use. - Great integration with every Microsoft system. - Easy management. - Excellent support.

CONS

- A little bit pricy for some clients. - It should be more open to customization. - More support forums should be created. -

Jessie

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2019

LS Retail Review

For businesses who need to manage stores in different location and have data replicated centrally to the head office for financial management, LS Retail is a good choice. Some modules for LS Retail still have bugs, it requires partners who have development team to help to fix during implementation because of the limited resource of LS Retail internal development team.

PROS

The functionality LS Retail provide covers all the aspects of retail businesses.

CONS

Complicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.

Reason for choosing LS Retail

ChargeLogic Retail is based on the structure of LS Retail and it's less complex less expensive. It also provide ChargeLogic Payment solution which integrated with the major payment processors in North America. LS Retail has LS Pay, but it's not fully integrated with the payment processors in North America, so some of our customers who use LS Retail use ChargeLogic Payment as the payment solution.

Thitiphat

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2019

One platform but still need to have more features

Goods to be the one platform but some features cannot compete with local software.

PROS

- One Platform (ERP & POS) - Data Director is the best tool - Scaleable software - Priority on offers

CONS

- Promotion, ex. birthday promotion, every of my customers complain on this a lot. Coz, the system you will trigger this only exact date of end customer birthday, which not good enough. Normally, they want option like 1. be Month Birthday or +- 15 days from end customer's birthday - On Mobile, local software can support on this a lot esp. hospitality - Web POS, quite slow - Hardware, your system required spect of hardware that very high performance esp. Store DB - Customer wants wise Retail on POS, they want the system to suggest what end customers should purchase - Loss prevention should include in standard, the price is too high - Still have some bugs - 3 levels of items are not enough. (Division, Category, Product group) - Auto post statement, imagine if there are more than 50+ store, a user have to come to post statement every morning, it is not practical to do. You should provide setup to do that and if not success should send email

PALLAVI

Information Technology and Services, 51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2019

LS Retail is a one stop solution for Retail POS

PROS

Ease of Use and functionality available on POS. It captures all the essential features required be it related to Replenishment, Loyalty and Member Management, Gift Card, Credit Note on Sales Return

CONS

The discount feature is not robust. It does not offer much usage flexibility and becomes a bottleneck in the current dynamic environment when both brick & mortar establishments with e-Commerce are moving in ahead jointly in such volatile and cut throat retail industry business. The LS offerings in discount is highly lacking in terms of support and are incapable to handle multiple and diverse discount feature processes required in todays time to retain loyal members of different retail brand.

Reason for choosing LS Retail

Being a standard product for Retail POS in retail industry and with its ease of use and flexibility and seamless integrations with MS Products (Dynamics Family) be it NAV, Axapta or SAP it has proved it strength and capability.

Nitin

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

LS Retail Review (consultant & End user view)

i am using this software for more then 10yrs, using 4.5 version to updated ls central. i like how to they improve there quality of software, they have very good team while giving solution.

PROS

1. Easy To use and configure 2. Complete Package for Retail and Hospitality Industry 3. Helping Team Member (Martin Kleindl ) 4. Updated Technologies

CONS

1. Price 2. More Vertical should add(for e.g Jewelry ) 3. Technical dump should be provide 4. Not to much focus on developing country

Gyan

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2018

LS version is getting better by each version and at point of customisation its most convenient

PROS

Mobile omni and pos app I really liked Overall its very good and user friendly. I think one of the best powerful tool for retailer market. I did a lots of customisation and integration and faced so many challenges but its comfortable to do it in nav versions

CONS

Mobile apps should be more dynamic and technical documents should be available like how to change currency for mobile data replication

Prashant

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

I am using from LS 4.0 to LS2017 overall is very good but installation need to be easy.

PROS

I am loving this LS Retail from beginning, my big journey with LS Retail and I am certified in LS2013. my most like part is DD, TS, POS setup related all activity. Hardware setup and testing with LS.

CONS

POS, DD, TS, Distribution, Distribution Location and Hospitality, menu Profile setup and Design. also end of the day process, item setup and user and roles and permission.

Ivan

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed August 2019

LS Retail Review

very complex retail software that allows customers to have all processes covered.

PROS

wide aspect of functionalities that are available for users.

CONS

Complex to implement. even though we have 10+ years of experience on each project we face issues that are hard to solve and are in line with changes that LS Retail company implemented for new versions.

Pravesh

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT