All LS Retail Reviews
1-25 of 122 Reviews
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Barry
Verified reviewer
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Implementing LS-NAV always went smooth. The latest developments are a real addition to LS-NAV.
The ease of use makes the difference!
PROSIt has a lot to offer out-of-the box and on top of that it is really easy to customize for that demanding customer. The help that is available from LS (academy, consultancy, help-desk) was a bit unknown to me, but since we got in contact it is that "+1" for me.
CONSIt can be a bit overwhelming for first-time users, but also for junior consultants. But at the same time it is easy to learn.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed August 2019
LS Retail The Middle Market Retail POS Solution
1. It overall Look and Highly customizable Features. 2. Integration with almost any dotnet or API based soluition. 3. Mobile POS Solution are even more comfy. 4. Mobile App for each and every module(Retail,Warehouse,Inventory Management,LS Pay etc) 5. INtegration on ALL possible NAV updates of Microsoft Dynamics NAV startion from 3.0 to 14.xx till date.
CONS1. Issues in Coalation and Arabic Languages. 2. Costly due to created on NAV base. 3. Should have a different billing solution except LS NAV for Small level shops. 4. ect
Reason for choosing LS Retail
Because I am NAV developer and its very popular in retail and hyper market solution.
Sameer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
LS Central
We implemented Call center module which saved ton of cost and improve speed of customer service and delivery
PROSData director is the most amazing feature with seamless functionality. It works really great in data replication.
CONSReporting, I really hope they can improve on the reporting part. For example There should be industry standard report like Daily Sales report for Hospitality. Every customer asks for it.
Reason for choosing LS Retail
Because it is integrated with Full accounting and purchasing. Inventory can be maintained real time.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2020
Best Retail Solutions
I have been using LS Retail since 2009 with Various Microsoft Dynamics Navision's versions. I have able to systemised almost all the area of our companies business into ERP with the integration with LS Retail.
PROSEasy to go with Microsoft Dynamics Navision and other ERP systems. Any discount System can be configured to automate the cashiering system which includes for Tender types, Banks, discount coupon, Gift Voucher, Date & Time-based discount, Quantity based discount and much more.
CONSLength of the Invoice number in the POS system can not be controlled as of now it is an alphanumeric of more than 12 digits.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2019
LS Retail for Supermarkets
I do not know of any product that comes close to LS Retail when it comes to super/hyper markets. It can be setup as online or offline cash registers. Synchronization with HQ is extensive. Promotions and offers are extensive. User interface is fully customizable. It's an end-to-end solution that works on top of Microsoft Dynamics NAV which makes everything seamless. No interfaces or integration with the problems that come with them are needed.
CONSSupport resources are scarce and hardware requirements are high if you are planning for an on-premise setup
Reason for choosing LS Retail
In my review above
Gagandeep
Verified reviewer
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2018
LS NAV is nice product for retail industry however hospitality side of functionality still have bugs
- Most stable Retail add-on for Microsoft Dynamics NAV - Ease of implementation - Ease of configuration and customization - Capability to handle large store network
PROS- Simple architect - Ease of use - Seamless integration with NAV - Data replication is stable - Promotion are easy to setup and publish across stores
CONS- Member management - No API for e-commerce - Cost of product for customers - Hospitality retail - Split bill function - Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Feedback for emerging ERP solution for retail industry
Great experience. Easy to use and handle. Easy to setup, configure and customize.
PROSEasy to setup. Best software for retail industry with almost all functionalities inbuilt. Upgrade to new functionalities in newer versions.
CONSMicrosoft is changing to Business central but ls central not fully move to this technology upgrade. Data migration toolkit will take time to launch
Reason for choosing LS Retail
Easy to use and handle,setup, configure and customize. Online support available.
Ashish
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
LS Retail is the feature full product which can be easily fit to any Retail or Hospitality business.
LS Retail is like a doctor of Retail business which has the solution of all your business problems. LS connectivity with Navision is beauty of it as data replication is just a simple configuration.
CONSLS Retail should arrange the training on quarterly basis to explain the new features. Training can definitely help the LS Retail partners to increase their knowledge in shorter time
Emmanuel
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
This software is the most valuable and simplto use in the Retail industries.
I've learned more about of the retail industry and I can offer to our customers a product solution with a great functionality and capabilities with an easy way to use.
PROSThe integration of Microsoft Dynamics Nav from the Front to Backoffice covering every area of the product.
CONSSincerely I don't have any complains about the software. What I like least would be the way the software setup the different screen menues for the POS client.
Amaury
Verified reviewer
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2018
Great software, with great room to grow.
Organization on all the companies that with have implemented this product.
PROS- Easy to use. - Great integration with every Microsoft system. - Easy management. - Excellent support.
CONS- A little bit pricy for some clients. - It should be more open to customization. - More support forums should be created. -
Jessie
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2019
LS Retail Review
For businesses who need to manage stores in different location and have data replicated centrally to the head office for financial management, LS Retail is a good choice. Some modules for LS Retail still have bugs, it requires partners who have development team to help to fix during implementation because of the limited resource of LS Retail internal development team.
PROSThe functionality LS Retail provide covers all the aspects of retail businesses.
CONSComplicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.
Reason for choosing LS Retail
ChargeLogic Retail is based on the structure of LS Retail and it's less complex less expensive. It also provide ChargeLogic Payment solution which integrated with the major payment processors in North America. LS Retail has LS Pay, but it's not fully integrated with the payment processors in North America, so some of our customers who use LS Retail use ChargeLogic Payment as the payment solution.
Thitiphat
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2019
One platform but still need to have more features
Goods to be the one platform but some features cannot compete with local software.
PROS- One Platform (ERP & POS) - Data Director is the best tool - Scaleable software - Priority on offers
CONS- Promotion, ex. birthday promotion, every of my customers complain on this a lot. Coz, the system you will trigger this only exact date of end customer birthday, which not good enough. Normally, they want option like 1. be Month Birthday or +- 15 days from end customer's birthday - On Mobile, local software can support on this a lot esp. hospitality - Web POS, quite slow - Hardware, your system required spect of hardware that very high performance esp. Store DB - Customer wants wise Retail on POS, they want the system to suggest what end customers should purchase - Loss prevention should include in standard, the price is too high - Still have some bugs - 3 levels of items are not enough. (Division, Category, Product group) - Auto post statement, imagine if there are more than 50+ store, a user have to come to post statement every morning, it is not practical to do. You should provide setup to do that and if not success should send email
Tonipo
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Pro & Cons about LS Retail
overall I satisfied with the software and the capability, especially for the data director that can replicate data back to server and it's configurable base on ur needs. Not only pos data that you can replicate but also customize table also can replicate using DD.
PROSit has a lot of features and functionality and it's configurable. The best thing it's work semi offline and online. it has data director that help you to replicate data back to server. it's also easy for user to use the software.
CONSit's hard to do customization and enhance the software. A lot of restriction in the coding in order to enhance it.
Nitin
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
LS Retail Review (consultant & End user view)
i am using this software for more then 10yrs, using 4.5 version to updated ls central. i like how to they improve there quality of software, they have very good team while giving solution.
PROS1. Easy To use and configure 2. Complete Package for Retail and Hospitality Industry 3. Helping Team Member (Martin Kleindl ) 4. Updated Technologies
CONS1. Price 2. More Vertical should add(for e.g Jewelry ) 3. Technical dump should be provide 4. Not to much focus on developing country
Lukasz
Retail, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2018
Once it is stabilized it can be a truly great system.
It is a heart of our Company operations now.
PROSOne integrated software, all modules in one place, MS Office like user interface, open platform - ability to implement your own modifications.
CONSThe system architecture does not support parallel access and operations in the system. Having around 50 users in HQ and 300 stores trying accessing the system (posting shipments, receiving deliveries etc.) users keep receiving an error message with information about tables locked by another users. Such situations increase frustration, slows down the business processes and limits scalability of the entire solution.
Hemant
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2018
After 7 years working in LS NAV I found it very productive for Retail & Hospitality industries, SMEs
End to End solution connection your POS to Ledgers. Same software can use in multiple type of industries, Hypermarkets, supermarkets. Easily customizable, User Friendly. Omni Channel to use it across all platforms. It is scalable in size and business.
CONSLS Retail Support and study material is not good. Some of very useful features still missing in the product that required by every industry.
Gerard
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Easy to use even for people who have little knowledge about ERP
Ls Ativity have a powerfull solution to our recent customert due to is the most important Club in my country and integrated with the POS give us a lot of added value as a supplier of retails solution.
PROSTheres's no many details to setting up features like offers and all modulo are integrated.
CONSWell. I woud like to see more reports or one way to fill those need from customer in standart way.
Ivan
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed August 2019
LS Retail Review
very complex retail software that allows customers to have all processes covered.
PROSwide aspect of functionalities that are available for users.
CONSComplex to implement. even though we have 10+ years of experience on each project we face issues that are hard to solve and are in line with changes that LS Retail company implemented for new versions.
Sushil
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Best ERP solution for retail available today
It has all the functionalities that makes it easy to use in variety of retail and hospitality industries. Easy to implement, flexible enough to make any change easily, real time data replication from store to HO is a plus.
CONSJust one point: Make it more flexible and easy to use for hospitality industry.
Jigneshkumar
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2018
Working with LS Retail from last 9 Years.
LS Retail with NAV is end to end solution of Retail as well as back office.
PROSLS Retail fulfills most of the customer's retail requirements like Advanced POS, Pricing, Discounts & offers, reports etc.
CONSApplication on Mobile and tablet need more work from LS Retail to make the product stable and reliable.
Vikas
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2018
It's the most flexible solution for Retail
It's platform Microsoft Dynamics NAV and ease of deployment and customization. Very good solution for Retail industry specially for Fashion and supermarkets.
CONSIt's not as fast as some other solution. Take some time to load up and also some issue in integration.
Pedro
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed July 2019
Pros and Cons
Complexity of some core business and replication and information on time
PROSEasy to Use Functionalities Upgrading Functionalities Adaptable to other Core Business
CONSCustomer Care Lack of Documentation related to new functionalities
Reason for choosing LS Retail
Microsoft Partner
Hemant
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Best ERP for mid size business
Ease of customisation, easy to use and implement, user friendly interface with lots of customisable, Best for Retail businesses
CONSHR and payroll modules are not in detailed, integration with latest technologies is not available .
Sathish
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Good to Use
User friendly and meet the business requirements for various Retail industries. Easy to generate reports .
CONSWith all due respect i feel LS Retail should concentrate more on free workshop and webinars to reach the market.
Dharmendra
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2019
Pros/Cons
Replication speed good, POS Menu Design, Hardware support
CONSEverytime the version keeps on update and bugs getting resolved but please resolve the bugs present in early release itself