LS Retail vs SpotOn Restaurant

LS Retail has 123 reviews and a rating of 4.33 / 5 stars vs SpotOn Restaurant which has 117 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.33 / 5 (123)
4.73 / 5 (117)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 14, 2020
September 29, 2021
Pros/Cons
  • Pros

  • Rich features with integrated ERP. Best fit for mid and small retailers and quick setups to go live.
  • Everything is perfectly assigned. POS Design is very good.
  • Cons

  • Lack of Documentation related to new functionalities.
  • Lack of documentation is my main concern about the product. Support from LS Retail can be quit difficult.
  • Pros

  • We really love how easy the SpotOn team made setup and implementation. Any time we ran into an issue, they helped resolve it immediately.
  • I like the reporting part of the app and the ease that my staff can solve issues like splitting checks or adding guests.
  • Cons

  • This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.
  • So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.
Pricing Range
Product Demo
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9 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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