LS Retail vs Tripleseat

RATING:

4.3

(125)

LS Retail has 125 reviews and a rating of 4.33 / 5 stars vs Tripleseat which has 495 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (125)
4.7 (495)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 1, 2023
December 15, 2023
Pros/Cons
  • Pros

  • Rich features with integrated ERP. Best fit for mid and small retailers and quick setups to go live.
  • One of the best things about LS Retail is that it has been built on the most efficient SMB ERP Software(Navision). Its Data model is the best in the industry.
  • Cons

  • Lack of documentation is my main concern about the product. Support from LS Retail can be quit difficult.
  • No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line.
Read all user reviews
  • Pros

  • WE love using and integrating Tripleseat to our events here at Cheekwood. Tripleseat is easy to use and the support is right on the money.
  • The best part about Tripleseat is the ease of use.
  • Cons

  • The chef BEO includes the bar information which is unnecessary and can be confusing. According to everyone I've spoke with this is unavoidable and there is nothing they can do about it.
  • The annoying, time wasting and the unnecessary notifications. I have nightmares about those dreadful notifications.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos