--- title: "Lunchbox Software Reviews, Demo & Pricing - 2026" description: "Review of Lunchbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/lunchbox-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Food Delivery Software](https://www.softwareadvice.com/retail/food-delivery-comparison/) / Lunchbox Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Lunchbox Review From $300/month 1 plan Wondering if Lunchbox is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Lunchbox 3.9 [(7)](https://www.softwareadvice.com/retail/lunchbox-profile/#reviews) Pricing Starting at $300.00 per month ### About Lunchbox Lunchbox is a cloud-based food delivery solution that enables restaurants to manage customer loyalty programs, online ordering, delivery, catering and more. Professionals can utilize the platform to gain visibility into sales data, automate marketing campaigns and create custom applications. Key features of Lunchbox include menu management, omnichannel ordering, drip campaigns and sales analysis. It lets restaurants create and manage digital menus based on the availability of inventory on a centralized dashboard. Additionally, it provides artificial intelligence (AI)-enabled virtual assistant to help customers place orders based on past activities. Lunchbox integrates with various third-party systems such as Toast, Square, Twilio, Facebook and more, which let restaurants streamline point-of-sale (POS), marketing and communication processes. The solution is available on monthly subscriptions and support is extended via online measures. Wondering if Lunchbox is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. ## Lunchbox User Interface ## Popular Lunchbox Alternatives Main Product Lunchbox 3.9 [(7)](https://www.softwareadvice.com/retail/lunchbox-profile/#reviews) Ratings Breakdown - 3.43Ease of use - 3.29Value for money - 4.14Customer support - 3.57Functionality Pricing Starting at $300.00 per month Get Price Alternative Product [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/) 4.9 [(663)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) Ratings Breakdown - 4.85Ease of use - 4.64Value for money - 4.72Customer support - 4.79Functionality Pricing Available upon request Get Price Alternative Product [Owner.com](https://www.softwareadvice.com/retail/owner-com-profile/) 4.6 [(111)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.33Value for money - 4.56Customer support - 4.49Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3033)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(554)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [StoreKit](https://www.softwareadvice.com/retail/storekit-profile/) 4.9 [(110)](https://www.softwareadvice.com/retail/storekit-profile/reviews/) Ratings Breakdown - 4.91Ease of use - 4.84Value for money - 4.85Customer support - 4.62Functionality Pricing Starting at £49.00 per month Get Price ## Lunchbox Pricing and Plans Starting price: $300.00 per month Free Trial Free Version Basic $300.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Lunchbox Features - Popular features found in Food Delivery Delivery Tracking Dispatch Management Inventory Management Kitchen/Menu Management Loyalty Program Mobile Access Order Management Reporting/Analytics Routing - More features of Lunchbox Accounting Integration Activity Dashboard Alerts/Escalation Alerts/Notifications API Automated Scheduling Billing & Invoicing Booking Management Calendar Management Calendar Sync Campaign Analytics Campaign Management Client Portal Communication Management Contact Database Contact Management CRM Customer Activity Tracking Customer Database Customer History Customer Profiles Customer Segmentation Customizable Branding Customizable Reports Data Import/Export Delivery Management Discount Management Driver Management Email Marketing Food Delivery Dispatching For Catering Businesses For Restaurants Gamification Gift Card Management Historical Reporting Interactive Reports Invoice Management Live Tracking Menu Builder Mobile App Multi-Campaign Multi-Channel Communication Multi-Channel Marketing Multi-Location Online Ordering Order Processing Order Tracking Payment Processing Performance Metrics Point of Sale (POS) Point of Sale (POS) Integration Promotions Management Proof of Delivery Proposal Generation QR Codes Quotes/Estimates Real-Time Analytics Real-Time Data Real-Time Reporting Real-Time Updates Recurring Orders Reminders Reporting & Statistics Reviews Management Rewards Management Route Management Route Optimization Sales Reports Sales Trend Analysis Self Service Portal SMS Marketing SMS Messaging Social Promotion Third-Party Integrations Transaction History ## Lunchbox Integrations Toast POS Integration rated undefined from -1 review Square Payments Integration rated undefined from -1 review Segment Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Revel Systems Integration rated undefined from -1 review See all 9 integrations ## Lunchbox User Reviews ## Lunchbox customer ratings - Overall rating: 3.9/5 - Total reviews: 7 ### Rating distribution - 5 stars: 4 reviews (57%) - 4 stars: 1 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (14%) - 1 star: 1 reviews (14%) ### Secondary ratings - Ease of use: 3.4/5 - Value for money: 3.3/5 - Customer support: 4.1/5 - Functionality: 3.6/5 --- Have you used Lunchbox and would like to share your experience with others? ### They understand restaurants - Overall rating: 5/5 - Reviewer: Doug B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered The company itself is positive - I believe they are hustling hard to make a product that helps us stand out in a crowded marketplace. Their people are tremendous, showing genuine care and actively working to find solutions to difficult problems. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lunchbox has a team that genuinely cares about independent restaurant's success, which is a rarity in modern software. They understand a lot of the challenges that face restaurants and are actively working on creating a system that will drive more revenue into the hands of operators. Specifically I would like to call out [sensitive content hidden], who were the lead on our transition to their platform - they were complete professionals and their hustle was out of this world. #### Cons Their system can be tricky to navigate until you spend a fair amount of time with it. Additionally, they have two seperate admin dashboards which can be confusing, especially when training new team members #### Reasons for choosing Lunchbox Their people and their team truly care about independent restaurants and we felt like we would have the most support from their team. #### Reasons for switching to Lunchbox Lunchbox is slowly turning into an industry leader for first party online ordering and it's great to have a competitor to Toast and Olo. --- ### Tacombi/Lunchbox - Overall rating: 5/5 - Reviewer: Tony W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered My 4 year relationship has been good and growing. I've seen the platform grow from 1.0 to 2.0 and like the new controls. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support has been outstanding. The platform can have their quirks, but support needs to be great and being bale to get your answers relatively quickly. #### Cons The opposite of the pros. At one point 1.0 was not working and support was lacking. The help desk chat box can be better. It should allow you to just move into a full screen. --- ### DO NOT USE LUNCHBOX!! - Overall rating: 1/5 - Reviewer: Luke S. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Nothing. It is expensive, very hard to set up, mediocre as a platform, broke constantly in the beginning and they won't let me leave. #### Cons This company is a disaster. Getting online ordering setup was extremely time consuming and unnecessarily complicated. Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand. It created chaos in our store and cost us a significant amount of business. The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development. 18 months later, all of those things are still "on the backlog" with no delivery timeline. These are very basic functionalities like saving favorite orders including modifications. Everyone we dealt with was inept. The original team were all fired and replaced with a new team that was at least responsive. That team has since quit or been fired. We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early. #### Reasons for switching to Lunchbox Go Parrot was purchased by square and we use toast so we had to change. --- ### Great customer service - Overall rating: 5/5 - Reviewer: AHMED B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered [sesitive content hidden] a great person to work with with a lot of patient. Thank you [sesitive content hidden] #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Anytime you need them they are available. #### Cons Advance in technology and always they have new ideas. --- ### Alejandro Haro - Overall rating: 5/5 - Reviewer: Alejandro H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Good ! We appreciate the support from [sensitive content hidden] #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The great Support we have received from [sensitive content hidden] ! [sensitive content hidden] has been a great support. He’s been available to help whenever needed and takes the time to check up on us. If he notices any issues, he ensures to reach out himself for solutions. #### Cons A few glitches but we have been able to get most resolved. --- ### Good app if you don't mind an upcharge - Overall rating: 4/5 - Reviewer: Braedon J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience was positive. The app made accessibility great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the diversity the most. This app allows the user to order things from food to services. #### Cons What I found most unflattering was the upcharges as prices on the app are higher than the prices at the actual location. --- ### Stay away from them - Overall rating: 2/5 - Reviewer: Tommy R. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Not great at all, terrible company that is not ready #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Difficult onboarding process, complicated software and not simple to use. #### Cons Ease of Back end use, not very user friendly --- Showing 1 - 7 of 7 Reviews ## Other Top Recommended Food Delivery Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **30** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **24** times [HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/) **4.1** (76) Recently recommended **8** times [LS Retail](https://www.softwareadvice.com/hotel-management/ls-central-profile/) **4.3** (125) Recently recommended **7** times Stuck Between Options? 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