# Maitre'D Software Reviews, Demo & Pricing - 2026 > Review of Maitre'D Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/maitre-d-pos-profile/ --- [Home](https://www.softwareadvice.com/) / [Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/) / Maitre'D Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/maitre-d-pos-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/maitre-d-pos-profile/alternatives/) # Maitre'D Review From CA$149/month 1 plan Wondering if Maitre'D is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Maitre'D 3.6 [(37)](https://www.softwareadvice.com/retail/maitre-d-pos-profile/reviews/) Pricing Starting at CA$149.00 flat rate per month ### About Maitre'D Maitre’D is a complete restaurant and hospitality POS and Back-Office solution trusted by tens of thousands of restaurants, hotels, bars, cafés, nightclubs and multi-location groups worldwide. Engineered for high-volume hospitality environments, it streamlines daily operations with fast order entry, efficient kitchen communication, centralized menu management and secure payment processing. With cloud-enabled reporting and mobile management tools, Maitre'D gives operators real-time visibility into sales, labour and performance metrics across one or many locations. This empowers management teams to improve speed of service, control costs and increase profitability. Maitre’D supports advanced kitchen management and analytics and can be deployed on fixed terminals as well as select tablet-based devices for tableside ordering workflows. Its integrated inventory capabilities help track stock levels, ingredient usage and food costs, with optional support for barcode scanning depending on hardware. Designed with chains and multi-unit operators in mind, Maitre’D connects front-of-house and Back-Office operations across locations, enabling consistent menu updates, standardized workflows a... nd unified reporting. The system is compatible with a wide range of industry-standard POS hardware, supports multiple languages and currencies and offers reliable 24/7 support for uninterrupted operations. Wondering if Maitre'D is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. ## Maitre'D User Interface ## Popular Maitre'D Alternatives Main Product Maitre'D 3.6 [(37)](https://www.softwareadvice.com/retail/maitre-d-pos-profile/reviews/) Ratings Breakdown - 3.73Ease of use - 2.94Value for money - 3.45Customer support - 3.54Functionality Pricing Starting at CA$149.00 per month Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(576)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.41Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(553)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(726)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.62Value for money - 3.63Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) 4.1 [(134)](https://www.softwareadvice.com/retail/rainpos-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.02Value for money - 4.11Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [Rezku POS](https://www.softwareadvice.com/retail/rezku-profile/) 4.7 [(42)](https://www.softwareadvice.com/retail/rezku-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.76Customer support - 4.52Functionality Pricing Starting at $49.00 per month Get Price ## Maitre'D Pricing and Plans Starting price: CA$149.00 per month Free Trial Free Version Maitre'D POS Pricing CA$149.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Maitre'D Features - Popular features found in Restaurant POS Delivery Management Electronic Payments Inventory Management Loyalty Program Mobile Access Multi-Location Online Ordering Order Entry Separate Checks Table Management Tips Management - More features of Maitre'D Access Controls/Permissions Accounting Integration Activity Dashboard API Barcode Recognition Barcode/Ticket Scanning Bar Tab Management Billing & Invoicing Built-in Accounting Cash Management Clock In/Out Cost Tracking Credit Card Processing Customer Accounts Customer Database Customer History Customizable Branding Customizable Categories Data Import/Export Discount Management Employee Management For Bars/Clubs Forecasting For Restaurants Gift Card Management Inventory Auditing Inventory Control Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Item Management Kitchen/Menu Management Labor Cost Reporting Mobile Payments Multi-Channel Management Multi-Currency Ordering Automation Order Management Payment Processing Performance Metrics Point of Sale (POS) Price/Margin Management Pricing Management Product Catalog Product Identification Promotions Management Purchase Order Management Real-Time Analytics Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Recipe Management Reorder Management Reporting/Analytics Reporting & Statistics Reservations Management Restaurant POS Returns Management Sales Order Management Sales Reports Sales Tax Management Search/Filter Split Checks Stock Management Supplier Management Third-Party Integrations Time Clock Touch Screen Transaction History Wait List Management ## Maitre'D Integrations Spoonity Loyalty & Gift Cards Integration rated undefined from -1 review Deliverect Integration rated undefined from -1 review ResDiary Integration rated undefined from -1 review Amadeus Hotels Integration rated undefined from -1 review GGGolf Integration rated undefined from -1 review Hotello Integration rated undefined from -1 review See all 7 integrations ## Maitre'D User Reviews Overall Rating 3.6 Ratings Breakdown 5 32% 4 30% 3 16% 2 14% 1 8% Secondary Ratings Ease of Use 3.7 Value for money 2.9 Customer support 3.5 Functionality 3.5 Keith L. Verified reviewer Used daily for more than 2 years Review source Reviewed May 2018 Great if you need something out of the box 3 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: This software is great for companies that need something simple to work with and are not looking for propitiatory POS systems. Cons: At times when using the software at the POS it seems like you have to take more steps then you should to complete certain functions. Read More MG Mary G. Verified reviewer Hospitality 51-200 employees Used daily for less than 2 years Review source Reviewed March 2019 Tech guys are awesome! 4 Great but a little difficult setting up for menu items. Ratings Breakdown 3 Ease of use 5 Customer support 4 Functionality Pros: Support was awesome...no matter what time of day or night - someone was always there to help out any problems we'd be having. It wasn't made for communicating with our hotel software but they made it work. The software does a lot more than we actually use it for. Cons: Problems with interaction for room charges in the hotel...not always a problem with the software though but a hardware problem on our own end. Read More SB Scott B. Restaurants 11-50 employees Used daily for more than 2 years Review source Reviewed June 2017 SYSTEM IS VERY OUTDATED AND THE OLDER IT GETS IT SEEMS TO BE A MAGNET FOR GLITCHES 2 I am curious what the user life of this product is. Our's is 11 yrs old and runs windows xp in the dining room "touchscreen & credit cards" , and my back office is running windows 7.1. The system is slowing down, running sluggish and recently we had a serious networking problem that ruined our Friday Night all you can eat Fish & Chips. 2 managers were on the phone w tech support for hours. The first call was made on Thursday evening and they responded Friday around 415pm. The call was made far enough in advance. Another time the power went off and when restored I couldn't reload the system because it "locked" and made me get a new product code to proceed. Again it was at 6pm and we had a full house. I had to purchase this code i know i didn't need over the phone with my credit card just to get my POS up and running. I had several outstanding tables that needed to be finalized and cashed out. I will say when i needed to get that unlock code there were no hold ups or waiting like when I needed tech support. They answered right off in person and were very eager to take my payment. The initial start up cost was ten thousand dollars cash up front. I consider that a big investment. I'm still paying and paying for insurance on hardware and software upgrades. My fear is it's going to get too old and out of date and I will be forced to purchase an entire new system. If I get both front and back pc's running windows 10 at the same time I will be very surprised. 10 is supposed to be the next operating system that's going to give us almost 20 yrs like XP and XP Pro did. we will see. Ratings Breakdown 3 Ease of use 1 Value for money 2 Customer support 4 Functionality Pros: It's a user friendly and training waitstaff is very easy. Big bold buttons and colors on the screen Cons: When I call TECH support I need support NOW not tomorrow. When POS is down my business doesn't Run! Read More KN Kenzo N. Verified reviewer Used daily for more than 2 years Review source Reviewed June 2018 fast and reliable, easy to use 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: this software is simple to use for everyone. Everything is well explain no matter the levels of knowledge. Cons: I really dont know what to say about negative from this software. I really loved this software. Thank you MAitre D Read More DW Derek W. Restaurants 11-50 employees Used daily for more than 2 years Review source Reviewed December 2018 No customer technical support, wait for ever for a call back 1 They also changed their credit card processing policies. Last June (2018) they suddenly made a change to their credit card processing software to make it so it no longer held the card information for use when the guest left. If you swipe a card to start a tab, that information is useless to close the tab with, and the system can't access it. You need to rely on the customer to remember to come back and swipe the card again at the end of their visit. They claimed this was for PCI compliance. When I asked how we should hold tabs open for customers, they instructed us to hold customer credit cards behind the bar to secure their tab. That is the opposite of PCI compliance, and actually breaks many privacy laws. What are you thinking Posera? Down the tubes. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: We used to like the optional features and interface possibilities, until we found out that most of them don't work as promised. Cons: The live customer support has gone extinct. When you call for the "24 hour technical support" you are usually just getting on a wait list for a call back, or leaving a recorded message for an eventual call back. Waiting right now for a call back, over an hour waiting, with a total system failure. Second time like this in the last 3 weeks. Ridiculous. Read More MS Mellanie S. Verified reviewer Hospitality 11-50 employees Used daily for less than 2 years Review source Reviewed December 2023 Not worth the effort Much better products out there 2 Ratings Breakdown 1 Ease of use 3 Value for money 1 Customer support 3 Functionality Pros: Preloaded items were a plus for us when it came to drinks Cons: So hard to set up new users and train new people on it. I couldn't get training help. Paid for a whole session so they would go over every single part of it. They didn't cover much in the training. Vendor Response Hello Mellanie, We are sorry to hear that your experience with our training team did not meet your expectations, but we appreciate your feedback. Please reach out to us at marketing@payfacto.com or via phone at (514) 665-6281, so that we can work to address the issue. We take all feedback seriously and welcome the opportunity to make things right. Best regards, Pierre-Marc Cardinal PayFacto Marketing Director Replied December 2023 Read More AR Amanda R. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed June 2019 Difficult 3 Work at a hotel in BC Crashed all the time, slow Froze Was not very easy to make it our own Ratings Breakdown 2 Ease of use 2 Value for money 2 Customer support 2 Functionality Pros: I guess the good thing was easy to train people on Cons: Old school! Very basic program we used Crashed al the time Vendor Response Hi Amanda, Thank you for your feedback. We have just released the newest, most powerful Maitre'D version packed with all of our latest features for faster and smoother operations. We are offering for a limited period, free software upgrades to all our existing Maitre'D customers. Please contact us to set it up! https://www.posera.com/claim-your-free-maitred-upgrade/ Wishing you a great new year, The Maitre'D team. Replied January 2020 Read More AB Amine B. Verified reviewer Food & Beverages 10000+ employees Used daily for less than 2 years Review source Reviewed August 2019 POS MaitreD 3 It had good functionality and layout, but it was outdated. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: Large colorful buttons on the screen that can easily be identified. Cons: Too slaw to start and it does has multiple screens option while you are using it. Vendor Response Hi Amine, Thank you for your feedback. We have just released the newest, most powerful Maitre'D version packed with all of our latest features for faster and smoother operations. We are offering for a limited period, free software upgrades to all our existing Maitre'D customers. Please contact us to set it up! https://www.posera.com/claim-your-free-maitred-upgrade/ Wishing you a great new year, The Maitre'D team. Replied January 2020 Read More VR Verified Reviewer Hospitality 51-200 employees Used weekly for less than 12 months Review source Reviewed April 2018 MaitreD is great POS for hotels 3 Great POS system for restaurants in a hotel if you have a PMS system that is compatible with it so that Room Charges can be synced. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report. The UI is very simple and easy to use Cons: It uses very old SQL libraries, so not the best way to store data. The system does not easily integrate with different systems, so you are limited due to compatibility. Read More KG Krissy G. Restaurants 2-10 employees Used daily for more than 2 years Review source Reviewed October 2017 Horrible 1 They make it so your stuck with a high profile car credit card oteoccesdibg company. System is not user friendly. Cost s fortune to get anything fixed in it and you will have a lot of problems with it Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Cons: Can’t switch credit card companies without paying a fortune. You’d trapped into a high price processing company or pay a fortune to be accessible to another company. Read More Showing 1 - 10 of 37 Reviews [See All Reviews](https://www.softwareadvice.com/retail/maitre-d-pos-profile/reviews/) ## Maitre'D Popular Comparisons [Clover vs Maitre'D](https://www.softwareadvice.com/retail/clover-profile/vs/maitre-d-pos/)[Toast POS vs Maitre'D](https://www.softwareadvice.com/retail/maitre-d-pos-profile/vs/toast-pos/) [Compare All Alternatives](https://www.softwareadvice.com/retail/maitre-d-pos-profile/alternatives/) ## Other Top Recommended Restaurant POS Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (553) Recently recommended **69** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (576) Recently recommended **68** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (726) Recently recommended **41** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2054) Recently recommended **27** times Stuck Between Options? 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