Marketman is a cloud-based restaurant management platform that helps restaurant chains and groups manage their daily operations. The solution streamlines the order-handling process and acts as a collaboration tool between restaurant owners and suppliers. Marketman can also be accessed through mobile apps available for Android and iOS devices.  

Marketman offers an inventory manager that allows users to track inventory movements and receive real-time status updates and alerts. Users can also plan and budget menu items, their ingredients and final preparation methodology. Waste and theft of inventory can be tracked through the mobile interface of the solution.

Marketman helps manage the purchasing process by enabling users to place orders, check their status and manage suppliers through a single platform. Managers can also control user-access permissions to prevent fraud and delegate responsibilities. Marketman is able to integrate with Xero, QuickBooks, Revel Systems POS, Lightspeed POS and many more.



27 Reviews of MarketMan

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 27 reviews

October 2018

Jennifer from Verde

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Marketman

Pros

The customer service team is amazing! They are always so responsive and also push for new features based on feedback! They really listen and I love working with team!

Cons

Sometimes there are little nuances you have to remember and duplicating things amongst multiple locations or items can be time consuming.

October 2018

Paolo from MORSO London

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

from FnB to Marketman - Great System

I haven't had the chance to use marketman to the full potential, and I am pretty sure that the little issues I might have encountered are caused by my lack of understanding fully yhr system yet. But as a first impression it seems like a great system with lots of functinality and fairly easy to use. Way better than the old school software like FnB or Comtrex

Pros

The flexibility and the speed of use of the software. It's fairly intuitive even though you need some training here and there to fully understand the system.

Cons

Some functionalities are not as intuitive or easy, such as managing and linking categories from the till system to products on marketman

October 2018

Simon from Urban Guild

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

MarketMan - Solving a gap in the market

We've used it for a couple of years now, due to operational issues we've put it down and picked back up again when we can, now we're focusing on it's full capability again and hope to keep the momentum.

Pros

It's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.

Cons

Sometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.

September 2018

Edgar Allan from Wok to walk

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Loading process

Overall satisfied user

Pros

Its very convinient and structural. Always updated and accurate

Cons

Loading process kinda slow and sometimes lag.

September 2018

Andrew from River Valley Co-Op

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

User Friendly Inventory Management :)

This allowed us to more easily see price problems. We can now easily check margins on items, and get up to date pricing on all of our items. It has made our inventory process much less intimidating, both speeding up the process, and making us feel confident that our count was accurately costed.

Pros

After struggling to use other programs for months, I happily found Marketman. This is the only program I have found that is cloud based, really does speed up the inventory counting process, and is also very user friendly. We have multiple people that log in to our account to check prices and enter recipes, so it was important for it to be easy to access and navigate. It was also important for us to be able to enter in inventory while counting, and to potentially have multiple people do it at once. Finally I like the ease of downloading anything you need. Whether its an old invoice, inventory report, or any other report you can easily download and print anything you have entered.

Cons

The one thing I wish it had was conversions for recipe entering. Unless you have the same unit of measuring as it is received in, you will likely have to do some converting to type up your recipes. Cheftech allows you to enter in other units of measurement (ex 1 cup flour=4.5oz) so you can now type up recipes using cup measurements rather than all weights etc.

August 2018

eber from Erewhon Natural Food Market

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great Product

Pros

Easy use, great when looking for past orders, invoices and inventory.

Cons

minor technical difficulties. but nothing that customer support couldn't fix

June 2018

Zac from The Mighty Bowl

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

MarketMan has helped us save both money and time.

Time and money saving

Pros

I like the ability to compare prices per unit and track our inventory. I've also been very impressed by the customer service. The customer representative has been very helpful and proactive about showing us how to get the most from MarketMan.

Cons

There is a learning curve, but our representative has done a lot to show us how to get the most out of MarketMan.

June 2018

Joseph from Luna Park

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Ease of use has done wonders for my team

Pros

Ease of Use
Various Report
Combining of items
Iphone App is great
Helps Flow of items in our park

Cons

Software sometimes updates without notice.
Some of the reports are very abstract.
Can't see incoming orders through app.

June 2018

Cesar from Gregory's Coffee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

As a manager I really enjoy using Marketman, its very well organized and make my job easier.

Pros

Keeping track of expenses has become easier. The notification option is very handy, and Ordering is very friendly and fast and keeps me updated when an order has not been viewed. Inventory has also become easier. The amount of customization makes it easier to do Inventory.

Cons

Just a few minor tech issues, sometimes the app will crash but the customer support team are usually fast and get the issues fixed.

April 2018

Gede from The savage kitchen bali

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Market man very helpfull to mantain product stock, cost of product and completely usefull.

Pros

What i like are can be sync with lightspeed ( cashiering system), we can analyze revenue from both side to make balance

Cons

All perfect and usefull. Overall marketman is very recomended to implement in retail amd hospitality industry.

April 2018

Caleb from MAMBO ITALIA

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

After using SAP for 4yrs, I came to use Marketman with a lean, effective & efficient functionality

Pros

Flexibility and accessibility being powered by online resources, actual vs theoretical is also very crucial in analyzing stocks. invoice scanning to receive, cookbook is also vibrant to use.

Cons

mobile App not having full functions, combining two or more items that are attached as menu items is not possible. I need the incoming orders printable with order numbers also,

April 2018

edward from erewhon

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Overall functionality is fantastic really love the detail the system gives!

usage reports ! pricing reports! financials ! and overall quality control on what items come into our stores!

Pros

I love the ease of getting all my stores inline when it comes to the products i decided to bring. The amount of time and work it takes to make a change from one brand to another happens in minutes. I love that im notified daily when there are price dependencies! at the end of the day we should always what on prices we agree on Market Man really brings that into light with the irregular price feature.

Cons

The only thing i dont like is the desktop version of market man its really tough to make changes in terms on turning items on and off for orders if this feature was available through the app for administrators that would be great!

April 2018

Daniel from Campus Food Service LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Very easy to use and extremely helpful for my business.

Sending orders and maintaining inventory.

Pros

Able to maintain and track inventory very easily, and the ability to do it over the cloud are the two best things about marketman.

Cons

Would be nice if marketman incorporated a hand held device that allowed me to record inventory as it comes into the store.

April 2018

Jeremy from The Organic Coup

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

My experience is very easy to operate, learn, and teach how to use.

Organization and knowing how to navigate through a software.

Pros

I like how everything is accessible. It is easy to find anything that you need. Also I love how support is always there working to help you with anything and as fast as they can.

Cons

To be honest, I have not reached a point on your guys end that I dislike. I have found it very easy to operate around the software.

April 2018

Philippe from Brasier1908 Inc

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Its great, excellente support

Pros

The support we get from the marketman team and that its never crash. The service is personnalise and well adapt to us

Cons

The fact that the support is only in english, I dont have a problem with it personnaly but, most of my team here speak french, so not everyone in my team can contact them for help

April 2018

Mark from Jerry's

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Elegantly designed software

Pros

This is very elegant, easy to use software, and they are actively maintaining and improving it. Still behind other softwares in terms of 3rd party interfaces, but they seem to be actively working on upgrades. Service is outstanding.

Cons

They aspire to significantly raising the cost of the software, raising prices and charging for upgrades a la carte rather than adding value, so software may be more expensive than competitors.

April 2018

Maria from Green Table

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Solved my Inventory Issues and easy to use

Pros

It's saving me a lot of time and I don't have to use the excel sheet in order to make the Inventory, user friendly and no cost for extra users, I can place the orders form the system and that's saving me time when I actually have to insert the Invoices in the system, price change notification and credit notification.

Cons

I don 't like the fact that when I change something in my POS system, for example if I modify only the name of an item in Revel, MarketMan is creating me a new Item.

April 2018

Ken from TRUTH. Coffee Roasting

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

April 2018

Although overall MarketMan has helped our business it has also been disappointing in its failures.

It has helped us reduce our cost of sale across both food & beverage and make our business more profitable. It allows us to monitor stock levels daily.

Pros

The fact that it is cloud based and is able to give us live results. The integration with iKentoo PoS and Xero (even though this has been problematic for months).

Cons

The very poor smartphone app - forces us to use laptops for stock counting etc. The poor response time to errors in the system - developers have taken months and to date issues are still not resolved.

April 2018

Ray from The Tavern at Rock Springs Ridge

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

The new scanning inventory system is amazing. Saves hours of time

Inventory control and menu management is key to our business and this software has created a key asset to our company

Pros

Inventory , based on orders make it easy to find issues with personnel stealing product. By having a system to scan invoices makes it much easier to keep inventory control

Cons

I can't find an issue with the system currently . that is because when I have a request it is usually filled

April 2018

Luke from Boba Tea Company

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Overall a great program for keeping track of inventory.

Ease of counting and keeping track of all our inventory.

Pros

The simplicity of it. I think its really self explanatory and if you just keep using the program itself you will have a hang of it in no time.

Cons

Some times it doesnt always link with our POS system and it doesn't display our sales so it throws our usage of cups way off.