What are Marketman users saying about the software?
Read what people like you have said about using Marketman software through verified user reviews
User Review Highlights
4.7
80 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Easy to organize daily operation, all orders are sent through Marketman. Easy to upload invoices."
"Ease of use - very intuitive. Customer service - quickest ever."
"The POS and quickbooks integrations make keeping track of sales stats as they relate to inventory very easy."
"I don’t think there is anything bad about the software."
"The system works well, but when someone else has set it up, it can be difficult to find your way about the items in the program."
"When integrating with my Revel system, if I change the name of an item, in MM it will appear as a new item and it's hard to follow older reports since the date is not consistent."
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Showing 1 - 25 of 80 reviews

Phillip
Verified reviewer
Company size: 51-200 employees
Industry: Restaurants
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2019
GREAT OPERATIONAL CONTROL PROGRAM
Pros
- FULL INTERFACE WITH OUR POS - EASY TO USE, RELIABLE REPORTS - THEORETICAL VS ACTUAL REPORT ALLOWS TARGETED RESPONSES TO COSTING ISSUES - PURCHASING CONTROL - REDUCES LABOUR COST
Cons
MINOR ISSUES ONLY - ALTHOUGH EASY TO USE, THE LEARNING CURVE REQUIRES A SIGNIFICANT TIME INVESTMENT - OUR POS DOES NOT FULLY INTERACT WITH THE PROGRAM TO OUR SATISFACTION
Reasons for choosing Marketman
I BELIEVED MARKET MAN WOULD BE MUCH EASIER TO IMPLEMENT, WOULD REQUIRE LESS TRAINING AND BE MORE TARGETED TO HELPING US IMPROVE ALL OUR COGS.
Reasons for switching to Marketman
THE PREVIOUS SYSTEM WAS DIFFICULT TO MAINTAIN. IT DID NOT PROVIDE THE REPORTS WE NEEDED TO IMPROVE. FINALLY, WE DID NOT TRUST ITS ACCURACY
John
Company size: 51-200 employees
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
The last SaaS you will ever need, Market Man does it all!
Extremely satisfied with Market Man. Through this software we can have complete control and overview on our day to day operations. When utilized fully, you will have a transparent view of your COGS, Waste, Inventory Levels, Low Inventory Level Reminder Alerts, Batch Recipe Costing, Plate Costing, Sales, Purchase Log.
Pros
Dashboard gives you a great overview of every financial aspect of your business. Has a controller, you will have real-time data to allow you to make sound financial decisions, What I appreciate the most is how fast and easy it is to navigate from portal to portal and your work will always get saved, as the system will prompt you the save before exiting. When inputting Invoices using the manual option, it is extremely user-friendly to audit Inventory Items, Update Prices, Issue Credits and upload scanned Invoices.
Cons
I think the one thing that is missing from Market Man is the ability to make payments directly from Market Man. Having ACH or other payment methods built into Market Man's SaaS would be ideal for operators.
Erik
Company size: 51-200 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
Attentive but flawed technology
Pros
Accurate food costs. Ability to reconcile invoices. Ability to order through the software. Works throughout my company.
Cons
Software doesnt always import to quickbooks. It took forever to get our Sysco account to work properly. COGS report should have snapshot view.
Nicola
Company size: 201-500 employees
Industry: Food & Beverages
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
Top of the line, Restaurant Management Software.
I have begun using MM, in 2017, at its earliest days. It has paid for itself, in every single project I have applied MM to. From Costing Analysis, Stock Tracking, Online Ordering, and Price Checks, I was able to reduce overall COGS by 8-12%, and in one particular case, almost 15%! Using MarketMana at its fullest has helped me achieve COGS targets, minimize pilferage, negotiate better pricing with suppliers, and through their numerous and highly customizable reports, I was able to tackle all problems at a granular level! It's your best tool in the box!
Pros
What I do love most about MM, is the fact that it keeps improving itself year by year. The guys at MM, have one mission alone, and that is to become the leaders in Restaurant Management software. I must add that I have implemented MarketMan, not only in Restaurants but also in Manufacturing kitchens, Distribution Centers, Multi-outlet Fast Casuals, and Concession Restaurants. Not one has regretted investing in MarketMan. It does what it says on the box!
Cons
1) Missing Nutritional Facts for menu items - very important!
Reasons for choosing Marketman
Ease of use Granular Reporting Quick On-boarding Amazing customer service Speed of Response Value for Money
Josphat
Company size: 201-500 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
Value for money
We have problems when stock or sales do not sync properly or on time
Pros
This software is fast and easy to use and not heavy on any PC or any
Cons
The merging of sales and stock with light speed is not always accurate, maybe its programming from our side
Reasons for switching to Marketman
Micros was too expensive
Dan
Verified reviewer
Company size: 501-1,000 employees
Industry: Restaurants
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Ease of Use
Pros
Very intuitive. it does not require a lot of training to use for the managers.
Cons
We haven't had any negative issues or problems.
Reasons for switching to Marketman
Ordering Compatability was much better.
Tracy
Company size: 11-50 employees
Industry: Hospitality
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
Great software program
Pros
How inventory can be setup. Storage areas help a lot in case i have to stop and come back to finish it later. It seems to be well thought out
Cons
not sure. at first it took some getting used to but before long i got the hang of it, sometimes with the help of support, who were always very helpful and accomodating
Pawel
Company size: 11-50 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2021
Good For Multi Unit Operation
Overall I would recommend it specially when you have a multi unit business. Cooperates well with different till systems. Easy to connect PLUs.
Pros
Good for multi unit operation. Easy transfers between the stores. Good stock count templates. Easy login.
Cons
Updates are a bit slow. Not considering feedback from customers.
Reasons for choosing Marketman
It was proposed to us by our till system company.
David
Company size: 201-500 employees
Industry: Food & Beverages
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Marketman is a must for any business
Pros
The overall platform is great. I love that I dont have to use several different softwares, to manage my ordering, inventory, reports, etc. Ease of use is exceptional.
Cons
I wish the mobile app was a little more developed and I wish I could see my order fulfilment list through the app.
Rabih
Company size: 51-200 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
Great Software, great support
MM is helping us solving our purchasing process by streamlining the procedures and bringing much more transparency and cost control.
Pros
The software is quite complete although there rooms for improvement, specially on the purchasing side. The support & training team is absolutely fantastic in terms of accessibility, knowledge and helpfulness.
Cons
Some features are a bit complicated to use specially if the users are not very tech savvy.
José María
Company size: 51-200 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
A great solution for restaurant management optimization
Pros
It essentially provides a full deck of inventory control. I enjoy the idea of having complete clarity on costs.
Cons
I don't believe there are any big misses on the application. Probably the addition of multiple languages would be worthwhile.
Raza
Company size: 2-10 employees
Industry: Restaurants
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
Great Product
excellent. Very happy
Pros
Easy To use and simple to navigate. Easy to train as well
Cons
Dashboard can be confusing. But I see improvements were made.
Juan
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Balmacara Hotel Marketman Review
Our overall experience with Marketman has been beneficial for our hotels change in system. We have seen good changes from using the software's ordering system, and we have found the software to be easily accessible and great in terms of recording our daily product use.
Pros
The ease of use, has made ordering products and monitoring our inventory more accessible and overall better.
Cons
We have had no issues using this software and the customer service has been fantastic through out our set up.
Reasons for switching to Marketman
We chose to switch to Marketman after hearing good reviews from our Hospitality sectors.
Filippo
Company size: 201-500 employees
Industry: Restaurants
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
Great software for daily operations
The overall experience is great. It needs strong daily maintenance.
Pros
The overview it gives you on the daily operation of ordering, receiving and inventory management.
Cons
it should be even more customizable. The app is still not working smoothly.

Melissa
Verified reviewer
Company size: 501-1,000 employees
Industry: Restaurants
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2019
One platform, so many functions
We have finally found a platform that meets all our needs, and the recipe costing feature syncing with our POS system is really worth it. So happy we chose MarketMan!
Pros
I am most happy that the price of an ingredient carries through all functions from ordering, receiving invoices and payment, recipe costing, and inventory. The accuracy of this data has been a huge time-saver for the restaurant group, and we have a better idea of how profitable we are day-to day.
Cons
Getting all the items and sub-recipes loaded into the system can be a bit time-consuming up front. Worth it in the end though.
Reasons for switching to Marketman
Orderly did not have recipe costing or reliable inventory processes, and also did a poor job of handling the number of ingredients we have in house.
Sunil
Company size: 201-500 employees
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Love it.
Pros
Ordering, its very easy with pop ups and reminders
Cons
Scanning POs you have yto use your pc on occasion
Joseph
Company size: 51-200 employees
Industry: Food & Beverages
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
Great Purchase with AMAZING Customer Support
Great. The sales team really cares about what you need not what they want to sell you. They have a very thorough onboarding and everyone is so helpful and professional.
Pros
I love the real time analytics and how it speaks to my POS system. Scanning invoices is super helpful as well.
Cons
None at this time.
Bartho
Company size: 51-200 employees
Industry: Restaurants
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Ordering Par Level
Good, would like to to integrate with Sage better and the interactive PAR levels as discussed previously. The different stock UOM for the same product makes it pretty difficult to keep control and count.
Pros
Online capabilities. The system is great to set top and the stock control is really impressive
Cons
The PAR levels should be interactive and look at the usage trend to order a 7day, 10 day or 14 day stock holding. We either over order or under order as seasons change.
Reasons for switching to Marketman
Online Capabilities. I thought online ordering would be easier, but it is not because of
Adam
Company size: 51-200 employees
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Great platform with lots of functionality
It's been easy to pick up and learn with minimal training. Over all its a great system.
Pros
Online ordering and inventory management are straight forward and intuitive.
Cons
Minor gripe but when using the software as a single site within a chain it would be useful to be able to hide non relevant suppliers and products within a single user profile
Chris
Company size: 51-200 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2020
MarketMan is a First in-class Inventory Management Software Program.
The customer service is excellent. MarketMan hires experts in both technology and customer success.
Pros
The on-boarding process with MarketMan is first class. They took several calls and demos to make sure they understood exactly what we needed to succeed. The training is extensive. It is a very intuitive system. Most importantly, the reporting features are easy to interpret and extremely detailed. The recipe building is a breeze and it enables the business to set food cost alerts on all menu items.
Cons
The one feature that we would like to see is the ability to enter purchasing budget dollar amounts and have them adjust as purchases are entered into the system.

Gede
Verified reviewer
Company size: 11-50 employees
Industry: Food & Beverages
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Totally great inventory software!
Accurately showing profit and expenses, physical inventory item quantity as controlling stock in storage.
Pros
I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.
Cons
Everything is perfect as what i need to running my company that i manage.
Rocco
Company size: 11-50 employees
Industry: Food & Beverages
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Marketman Review
great [SENSITIVE CONTENT HIDDEN] was wonderful, and [SENSITIVE CONTENT HIDDEN] is great also
Pros
set up was easy, the support was good and great follow thru
Cons
when you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming . i like the credit function but i don't understand why if the price drops it shows as a credit
Reasons for choosing Marketman
i seen it at the restaurant show and liked it
Reasons for switching to Marketman
i used it at my other company you both have pros and cons
Nicola
Company size: 51-200 employees
Industry: Food & Beverages
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2019
Consistently improving itself
Pros
Ease of use - very intuitive Customer service - quickest ever Very detailed reports Best value for money Can integrate with multiple POS (virtually any if done manually ) Commissary Kitchen features Cook book option
Cons
Not having a product for the front end (POS) otherwise, no Cons.
Reasons for choosing Marketman
Ease of use and value for money
Reasons for switching to Marketman
We had no service for and exorbitant cost!
Maxwell
Company size: 2-10 employees
Industry: Food & Beverages
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2020
Food Costing & Analysis
We have been very pleased with MarketMan since the beginning. And even though this has been a really strange year, we have worked to implement the software at a location while trying to navigate the "new normal" with COVID, but we have been very well supported by MarketMan during this time.
Pros
This product is instrumental in ensuring your food costs are on a budget. I have used several Food Costing software packages, and MarketMan is really great at getting those costs under control and monitoring changes.
Cons
The only thing that I would really like to have added would be a push into Square from Marketman. Such as price and inventory changes could be set in MarketMan, and they would push into Square, but this is really a minor want.
Reasons for choosing Marketman
MarketMan seemed to offer better integration with the POS and had a robust way to create and track menu items from inventory, to prep, to sales. Once the onboarding had begun, we were pretty sure this would do what we were looking to have done
Reasons for switching to Marketman
We really couldn't get Restaurant365 to work the way we had intended. The customer service was about the worst I have ever had in any industry, and the onboarding process was botched from the beginning.
Andrew
Company size: 51-200 employees
Industry: Food & Beverages
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2018
User Friendly Inventory Management :)
This allowed us to more easily see price problems. We can now easily check margins on items, and get up to date pricing on all of our items. It has made our inventory process much less intimidating, both speeding up the process, and making us feel confident that our count was accurately costed.
Pros
After struggling to use other programs for months, I happily found Marketman. This is the only program I have found that is cloud based, really does speed up the inventory counting process, and is also very user friendly. We have multiple people that log in to our account to check prices and enter recipes, so it was important for it to be easy to access and navigate. It was also important for us to be able to enter in inventory while counting, and to potentially have multiple people do it at once. Finally I like the ease of downloading anything you need. Whether its an old invoice, inventory report, or any other report you can easily download and print anything you have entered.
Cons
The one thing I wish it had was conversions for recipe entering. Unless you have the same unit of measuring as it is received in, you will likely have to do some converting to type up your recipes. Cheftech allows you to enter in other units of measurement (ex 1 cup flour=4.5oz) so you can now type up recipes using cup measurements rather than all weights etc.
