All Marketman Reviews

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User Profile

Gede

Verified reviewer

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Totally great inventory software!

Accurately showing profit and expenses, physical inventory item quantity as controlling stock in storage.

PROS

I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.

CONS

Everything is perfect as what i need to running my company that i manage.

Stanley

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

New technology that will help save so much time

The onboarding support was superb!

PROS

Marketman has so much potential as we continue to use it and their system continues to learn.

CONS

Setting up is very tedious, especially for a company that has a central commissary that distributes to branches.

Reason for choosing Marketman

The most support and flexibility for our business model

Reasons for switching to Marketman

The technology was not flexible enough for our needs

Pawel

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2021

Good For Multi Unit Operation

Overall I would recommend it specially when you have a multi unit business. Cooperates well with different till systems. Easy to connect PLUs.

PROS

Good for multi unit operation. Easy transfers between the stores. Good stock count templates. Easy login.

CONS

Updates are a bit slow. Not considering feedback from customers.

Reason for choosing Marketman

It was proposed to us by our till system company.

Brian

Restaurants, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Great Inventory and Food Cost Management System

It took a long time to implement all our recipes and make sure we were getting the correct data. You must put in a lot of work to get results but once you do it is amazing.

PROS

The most important problem Marketman solved for Los Tacos was it gave us the information to allow us to help our managers do their job better. Instead of simply telling them their food cost is high, we area able to tell them exactly what products are the issue. This allows us to pinpoint the problem and make sure we are as profitable as we can be.

CONS

Online ordering is not integrated with webshops, but we did not expect that to be an option when choosing this sytem.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Our best tool to manager our food and beverage cost !

With MarketMan, we are able to monitor our Food and Beverage cost weekly to adapt our purchasing. It is also a great tool to negotiate best rates with our suppliers.

PROS

Easy to use and to understand for our team / Full of reports really useful / Making orders is easy and really flexible for our supplier / MarketMan Team is constantly listening and improving the software.

CONS

No way to manage internal transfer : transferring (in a simple way) a bottle of wine from our bar to our kitchen is impossible. No acces of all our product on their mobile : would be really useful when speaking with a supplier outside of the restaurant

Sebastian

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Fantastic Software for Restaurant Management, Top Notch Customer Service Team

PROS

I love the ease of navigating through the software and how many helpful reports I can view to review my business' operations for every store and as a whole. It's extremely helpful to have the ability to track costs of not only inventory items, but also menu items by building recipes to see the exact breakdown of costs and profit margins.

CONS

There are little inconveniences in the software that I would like to be fixed/improved. The development team is incredibly slow with implementing any of these requests, no matter how big or small. After 5 months we have yet to have anything fixed.

Nick

Verified reviewer

Restaurants, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Petri's Pour House Review

With Marketman I can easily see what my estimated costs are and then what they actually are. Every penny counts in this industry and this helps raise (or lower) menu items.

PROS

Versatility, keeps track of everything, not just one supplier. Orders are a snap, and receiving them is easier still

CONS

I would like to have more access to the database. I have some reports that i would like to run, that are not available. Like checking certain menu items per percent of cost and then those that are above a certain percentage. Other than that program works great.

User Profile

Gerard

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Efficient cost control for the Entrepreneur

PROS

MarketMan allows me to get food costs, pricing trends, even tax credits at the tip of my fingers and what's best is that it integrates with my Point of Sale and Accounting software so I don't even have to worry about those steps.

CONS

As with any other software, there are some limitations to what can be done, however, MarketMan team are ALWAYS there to support and provide a solution. Already I've recommended MarketMan to another colleague and it has changed the way he does business.

Anil

Verified reviewer

Hospitality, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Great software

This software is helping our business with all our orderings, track privious orders and keep record of your spending. On top of that, having all suppliers in one platform is very handy.

PROS

One platform to have all the suppliers together and easy to order/track your needs.

CONS

Nothing so far.

User Profile

Juan Pablo

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

It solved the problems I was having with stock control

Stock and recipe control

PROS

I liked that it is WebBased and I can access it where ever I am at. The ease of use is great and I have been recommending it. I am exited to see the new Menu feature.

CONS

I wish I could calculate the value of my stock at any given point in time. I also would like for the costs of goods sold would take into consideration the value of stock. The app functionalities should also be more broad.

edward

Retail, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Overall functionality is fantastic really love the detail the system gives!

usage reports ! pricing reports! financials ! and overall quality control on what items come into our stores!

PROS

I love the ease of getting all my stores inline when it comes to the products i decided to bring. The amount of time and work it takes to make a change from one brand to another happens in minutes. I love that im notified daily when there are price dependencies! at the end of the day we should always what on prices we agree on Market Man really brings that into light with the irregular price feature.

CONS

The only thing i dont like is the desktop version of market man its really tough to make changes in terms on turning items on and off for orders if this feature was available through the app for administrators that would be great!

Steph

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2020

Great value for money

do far so good. would be better with easier reporting functions

PROS

value for money, ease of use. Good customer support flexible

CONS

reporting functions need improvement....

Reason for choosing Marketman

cost

Simon

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

MarketMan - Solving a gap in the market

We've used it for a couple of years now, due to operational issues we've put it down and picked back up again when we can, now we're focusing on it's full capability again and hope to keep the momentum.

PROS

It's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.

CONS

Sometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.

Kayan

Hospitality, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2020

MarketMan

PROS

We don't have to manually input our invoices.

CONS

We cannot customize / build our own reports

Reason for choosing Marketman

Scanning of invoices and cheaper

Reasons for switching to Marketman

FoodTrak was too expensive

Bryan

Food & Beverages, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Daily User Review

PROS

Ease of use and automatic invoicing with updated pricing.

CONS

Only thing that annoys me is when editing and saving inventory items the page is reloaded to the first page always.

Vladimir

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

MarketMan

PROS

The most impactful feature of MarketMan for me is the ability to order produce on the fly and managing inventory made easy.

CONS

The UI sometimes lag in a mobile device.

Rabih

Hospitality, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Great Software, great support

MM is helping us solving our purchasing process by streamlining the procedures and bringing much more transparency and cost control.

PROS

The software is quite complete although there rooms for improvement, specially on the purchasing side. The support & training team is absolutely fantastic in terms of accessibility, knowledge and helpfulness.

CONS

Some features are a bit complicated to use specially if the users are not very tech savvy.

eber

Retail, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE