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> Reviews of Gymdesk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Gymdesk is a good fit for you!

Source: https://www.softwareadvice.com/retail/martial-arts-on-rails-profile/reviews

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Gymdesk Reviews

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# Gymdesk Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(129)

4

(15)

3

(1)

2

(3)

1

(0)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.9

Value for money

4.8

Functionality

4.6

* * *

### Pros

"When we first started implementing Gymdesk, we took advantage of the ability to ask questions via a Zoom consultation, which answered many of our initial questions regarding set-up and integration."

"I was drawn to Gym Desk because they employ what I perceived to be trustworthy business practices, including integration with third-party payment processing, transparent pricing, and no contracts for using their software."

"I think the best feature of the system is the member management, specifically because we have multiple age groups, programs, and rankings."

### Cons

"The company has changed in all the wrong ways (acquired by private equity), causing both gym \[sensitive content hidden\] and members to suffer from this transition. If you are looking for a basic CRM that can process automated monthly payments, Gym Desk is a suitable option. If you require any additional functionality, such as using a schedule, booking, attendance, private lessons, financial reporting, etc."

"Poor design flow navigating within the platform - the system flashes to different windows with stark appearance changes when you click around settings and navigate different tabs."

"It just cannot keep up with tasks beyond member sign-up and automated billing."

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Gymdesk Reviews, Pros and Cons - 2026 Software Advice