Customer Service is very helpful and responsive. They have solutions and suggestions to how I make things easier for me to run my business.

It is easy to use, easy for clients to book on-line and interact with and interfaces directly with my Square software for credit card and health care card processing.

There is no option for developing a self-serving eCommerce store selling non Massage/Bodywork Therapy products directly to the client aside.

Ease of use, many options for business owners to use, client satisfaction, superb customer service.

I love the features in MassageBook. I was so hesitant to spend money on this platform because I’ve been in practice 15 years without a website and have done just fine so far.

I like the way they keep us informed about changes and additions to the software program as well as providing interesting and helpful information for therapists in general.

Massage Book is an amazing platform and has made being a business owner so very easy.

MassageBook is very user friendly for me as well as my clients. They have great features that are time saving and customizable for your business.

My employee and I love massage book and how easy it is to use for not only us but our customers as well.

I like having the ability to have multiple locations and employees. The help chat has been amazing.

I would hate to have half of my clients intake online and the other half, the old school paper way. I need to have it one way or the other.

A great program over all. Extremely comprehensive, and your on line chat support is a wonderful feature.

Since I am just starting my own business, MassageBook has taken a lot of frustration away. The program is all inclusive.

It's a great program for booking appointments and it's nice that clients receive email and text confirmations when they book their appointments.

The price is half of what I was paying with the other and I'm impressed as how lovely the website looks. The chat online for questions is amazing.

The online booking system makes it easy for my clients to see my availability, book, and pre-pay online and the automatic email and text reminders are awesome.

I am very impressed with the high-quality service from MassageBook and super glad I chose them.

They are all passionate about helping me and making sure I am going in the right direction.

I have used MB for 7 years now. It is user friendly and interfaces with my website and is great for the client booking an appointment and therapists booking out their clients.

It is inexpensive and good for what it is. It is a step for businesses that want an incredibly basic website with no real customizability and just be able to offer scheduling online.

The software is great - I only used as a free user to try it out. In the end, I did not want to use the product for interface preferences.

I love how easy is to use and get or proceess what you need. But most at all, I appreciate their customer support.

There are so many features and the price is almost too good to be true. It is easy to use, the customer support is great and it has almost all of the major features that I want.

Having both my personal and business schedule in one place prevents scheduling conflics, and the Square integration makes it super easy to check out my clients on the go.

They are able to  be integrated into my website very helpful, Gift card and reminder are also wonderful.

In my opinion, it is a great value. I have recommended MassageBook to many colleagues.

Customer service rarely helped. They almost always said it was user error and that was the only response I would get.

The only problem was mine not fully reading the instructions.

The functionality is the worst I’ve ever seen and I’ve used 5 different scheduling systems over the years. Not to mention the customer support is the worst of any company I’ve come in contact.

Customer service has been fabulous. They are very quick to answer emails and walk me through any difficulty I have working the program.

They’re fast and friendly, always got my questions answered. MassageBook is the best value for your money by far.

It is easy to accidentally get on the wrong day when booking an appointment. Could just as easily be operator error as I'm not the most techy person.

Easy to use, great customer service, good updates when applicable, less expensive than a receptionist, good record keeping capabilities.

As a Massage Therapist this software is perfect for us since it is tailored to our needs. I have tried others but massagebook is perfect for me.

I have loved this program and often tell other practitioners about it. It is well worth the money.

Having the ability to sell gift certificates also helps to support and grow my business for those who might not come for a session, but want to purchase one for someone else.

It’s pretty user friendly. I like that you can do soap notes as well as an intake form.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

MassageBook is professional massage therapy practice management software that takes care of virtually all the tasks a practice owner needs to perform to operate and thrive as an independent massage or bodywork practice.

Above all, it's simple to use for massage therapists because it works like you do. You'll find that it's not only intuitive to use, but that MassageBook provides you with the highest level of support and guidance on your journey to building a simple to manage, growing massage business.

With real time chat inside the software as well as phone and email support, you'll never feel alone with the MassageBook Success Team guiding you.

When we say "it's in there", that's what we mean!

- Website builder for your own website
- Website integration if you already have a website
- Customizable Intake Forms
- Customizable SOAP notes
- Everything scheduling related 
- Automated reminders via email and text
- Outcall service scheduling and 
- Reviews collection and display
- Promotions
- Gift Certificate management
- Create and manage Membership Plans
- Full Marketing Suite including email templates 
- Get new clients from Google, Facebook, Instagram and the MassageBook directory

and much more - all set to work for you automatically while you focus on your clients!



LongDescription

Employee Management

Electronic Payments

Payment Processing

Practice Management

Rescheduling

Access Controls/Permissions

Task Scheduling

Financial Management

Order Management

SMS Reminders

Recurring Appointments

Gift Card Management

Calendar Management

Scheduling

Multi-Location

Email Marketing

Performance Metrics

Marketing Automation

Website Integration

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Calendar Sync

Billing & Invoicing

Contact Database

SOAP notes

Employee Scheduling

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

SMS Messaging

Debit/Credit Card Processing

Credit Card Processing

Transaction History

Customer Database

In-Person Payments

Data Import/Export

Promotions Management

Availability Indicator

Booking Management

Credit Card Management

Client Portal

Social Media Integration

Email Reminders

Email Management

Activity Dashboard

Alerts/Notifications

Reputation Management

Availability Management

Customizable Templates

Discount Management

Ratings/Reviews

Real Time Reporting

Reporting/Analytics

Customizable Forms

Staff Management

Third-Party Integrations

Multiple User Accounts

For Salons and Spas

Web browser (OS agnostic)

We keep it simple: 
MassageBook offers a free 30-day trial of our Amplify plan. No credit card is required.

- No extra fees for additional users
- No extra fees for text messages / reminders on plans that offer this feature



Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

MassageBook

In Person

Live Online

Webinars

Documentation

Videos

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Purchase Order Management

Barcode/Ticket Scanning

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

HIPAA Compliant

Referral Tracking

Contract/License Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Class Scheduling

Payroll & Commissions

Room Booking

Costume Management

eCommerce Management

Template Management

Assessment Management

Email Templates

Booking Notes

Self Check-in/Check-out

Student Management

EMR/EHR

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Event Scheduling

Client Profiles

Time & Expense Tracking

Class Management

Group Reservations

Event Management

Visitor Management

Mobile App

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

MassageBook vs Mindbody

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