The experience is great. I love supporting local!!!

Vfa report Empowered guidance The relationship and care of the owner of masterpeace

The system does go down from time to time, but most cloud systems do. Guest miss the outgoing text reminders when the appointment is booked.

The support has been phenomenal!!!! We have seen an increase in services and retail because of the daily tracking available through score boards. The over all functions of the system are easy to learn and maneuver on a daily basis.

The stylist score boards have increased our excitement and over all numbers!!! It keeps everyone aware of where they are on a daily basis and what they need to accomplish to meet and exceed goals. As a salon manager i am able to review this daily and encourage each stylist individually, working to offer customized incentives for each person.

There are a few retail and service reports that we were able to have with another company that are not offered through MPL.

Its semi easy to book appointments Good way to keep formulas

Too long consultation Can’t move appts easily Nothing to protect us(waivers for clients to sign) Problems with disappearing appointments Manual client alerts Reviewing service and retail dollars most of time not accurate Too much required for consultations The right products aren’t in the system Etc

I have enjoyed working with MPL. With all the daily task it takes to run a salon, MPL takes away all the guessing and puts everything down to where any stylist/barber can understand it.

I enjoy looking at the scoreboard and watching my numbers grow.

Compared to other systems, This system has to many steps to get a detailed report.

I like the support this program comes with. I like how it supports my small business. It’s a whole system that helps you grow your business.

I like the detail of this product and the menu features. I like that it keeps inventory and has guest consultations. I also like that I can set goals and adjust as I grow.

I don’t like that I can’t schedule color/cut at one time. I can’t prebook straight from the checkout screen.

Overall amazing software! Has helped grow our business tremendously and the support team is awesome

-Consultation with empowered guidance -Scoreboard and tracking of daily and monthly goals that update in real time -in the cloud

-Checkout process could be simpler -guests can’t respond in texts -wish there was an app -points and memberships could be avaiable -stylist alerts for appointments made and canceled

Being able to see my scoreboard daily , as well add easy access to my appointment books.

Sometimes it would lag or glitch which would make it hard to be able to quickly get to what you needed to get too.

Everything is just made simpler with this program. Inventory in particular is easy to work with, love the budget colum while working on reorder reports. Viewing past appointments & sales are easy for everyone to view.

Very simple, user friendly, easy to navigate Client alerts are both a favorite to myself & clients. Lots of clients comment how much they love the texts we send versus phone calls. Easier for everyone.

I don’t really have anything negative to say about this software.

I like this software because it's easy to use. Very user friendly and efficient. Being able to have my "book" with me all the time is very convenient for when I'm out and about.

Not too many cons for this program. I do miss some of the older features like the drag and drop feature, but the rest is improving everyday

Support is great. Anytime I have a problem they address it asap

I love the scoreboards. I also love how easy it is to export any information into excel.

The amount of clicks it takes to actual make an appointment. More specific exports and reports on customer files, inventory and sales.

It’s been a learning progress but one I know will end amazingly

Ease of figuring out my daily numbers and having a end game that’s easy to see

Runs very slow and has glitches that are aggravating when you’re in a hurry

Always has been easy to download from the beginning to the setup all the way through to the daily processes. I love the reports feature, and I use it daily.

I love the availability of the app on phones and tablets

Filtering system. But only because I’m not good at it.

It has been very helpful with our business.

Scheduling appointments, and being able to check on your phone and ipad.

I feel like there ahould be a easier way to do inventory.

Great! When we had concerns they were fixed and the company is very easy to be in touch with

I love that i have access to my numbers and book 24/7. The score board is a game changer when it comes to helping you grow your numbers. And it is very user friendly.

That it automatically puts the suggested products into the cart from the client consultation.

my overall experience was FANTASTIC, they’re always there when you need help, they teach you and make sure you understand the ends and outs of the software, and everyone is very friendly making you love it that much more!

EVERYTHING. This software is easy to learn and helps the employees stay on top of their books, formulas, and anything in between! It’s so convenient having it on your phone and with you at all times to keep up with your appointments through out the week.

I do not have any complaints about the software.

We have increased a lot in retail because of the consultations. Clients actually call if they cant make it because they got reminded, instead of just not showing up. The customer service part of masterpeace live is absolutely amazing! They're like family!

The ability for all stylists to use the system out of the salon to book and check goals! Text and email reminders! Very visually beautiful, EASY to use!

It's hard for me to do inventory easily, I'm not good at excel and spreadsheets.

How I could do everything from my iPhone.

It took to long to pull specific reports.

It’s been a good decision for my business.

Support - ease of use. Reports are easy to pull and understand

Scheduling more than one service can Sometimes take time.

It’s a good tool to see clients and to add them

Convenient to check my schedule and to add clients

The system is a little slow, and check out is too many buttons

Easy to use and I can access it anywhere

You can drag and drop the appointments.

im Still new but I haven’t come across any problems. Just being able to have easy access is a big plus! We love the automatic reminders.

I like most is we can access this program anyway we go!

Not sure yet. Still working on figuring how to get to some things. I need to make more time to figure it out.