After we discovered this problem we called the company for a return and refund. We were told that since it was more than 30 days after the purchase date a return/refund was not allowed.

They are true business partners. Always willing to support our business, even with customized requests.

I love that Orchid is mobile, real time and intergates with everything we ned.

They always had something go wrong and would then need support which took time from actual work.

I really enjoyed their software, having it all set up properly, learning all the ways to use it, and the training was impeccable.

Fully integrated system to help manage all our client needs, from customer date, contact management, reporting, marketing and social media support.

And just a beautiful technique overall in the setup. I really thought we had a winner there.

Its easy to use and doesn't have too many problems. I also like that it doesn't need to be backed up to keep our schedule protected.

We have been using Orchid for almost 11 years and have found it to be very easy to use. Plus I have had some amazing help by our rep. He truly has been a delight to work with.

Issues will fixing problems with the software.

I love the integration of the reminder texts being sent out through the software. Taking payments through Orchid is also a smooth process.

A complete waste of money. Learn from our misfortune.

Come on Orchid!!! Fix that reporting method. Other than that, excellent job guys.

Hands down, they have an amazing team of customer service reps who go out of their way to accommodate you with excellent service and care. The software is easy to understand and use and so is the app.

Very nice customer support and follow up. They make it very easy to get questions asked and genuinely care about their customers and ease of use.

I could just call and go straight to his desk and ask him questions, or email the support team anytime without bugging them.

Because of the interface, it is difficult to switch which is why it has taken so long.

Getting through to customer service is always easy, and Ryan is the best. He is a great listener and consistently makes recommendations that continually  work with our practice's immediate needs.

The overall experience was very positive and it did not take long to teach my staff how to use it. We have a weekly goal for our productivity and seeing it in front of us gives us a push.

It also has a mobile app available which is handy for on the go, I'm not stuck to a computer. Customer support is most excellent when in need.

Poor package creation, poor customer service, difficult to track deals and previously purchased packages, poor refund ability.

Thus, if you have a paperless office/spa, you will have to put a desktop or laptop in every treatment room and pay for a license for each of these additional computers or the software is useless.

Unfortunately 2 things & 1 of those 2 was the ultimate deal breaker as we did have them up & running until coming to this sad problem.

Open tickets mess up daily totals and can't be closed retroactively.

A feature that I did not know it had when I trialed it and was really happy about, is the revenue projections. I love seeing week to week what our projections are and what % booking we have.

The constantly bombarded us with phone calls and we had to have certain internet and modem requirements and the worse part is they had 3 mandatory training for staff and set up.

Very Easy and helpful, very care and nice costumer support. Fast software  and great quality.

So many errors and embarrassing when trying to check your clients out.

The customer support are friendly and understanding.

Continue to Believe this Customer Management System is the best.

The best medical spa software available. Easy to use, fantastic customer service and extremely versatile.

They cannot provide that report in such high detail right now, unfortunately. We had to cancel with them for now.

I decided to try this software for our med spa. The interface is visually appealing and easy to use.

We like that we can view the schedule from any device.

The pricing is very affordable and a free trial is available which is helpful to test it out and see if its the right fit.

Stripe's documentation and API are an example for the whole software industry. Clear, easy, polished, powerful amongst it's qualities.

It is really good and fast, cheap commissions, good integrations. I recommended on most of the cases.

The good documentation and testing environment is a great advantage. Without having to wait for banks to provide you with payment and administration environments that take weeks to give you access.

And has superb documentation. Also has sdk ready and up to date for popular languages, due to its popularity it’s easy to find integration into most popular software.

Yeah ---- NEVER have I experienced this with Stripe. They have a beautiful online system, they have happy employees ---- that can only mean Stripe really knows how to stay in business.

Once I had a problem they is no customer support. They were withholding my payments.

API docs and technical support are outstanding. This is a developer-first system.

The thing that i hate the least about this is that you cannot get a live person on the phone and you have to deal with issues via their portal, cant manage disputes very well.

One quality I particularly appreciate is the ability to accept payments in a variety of international currencies.

It is easy to pull any report (all transactions, summary or detail, numerous reconciliation reports). Their customer service is great too, easy to reach and is very responsive.

Hello there, we are really frustrated and sad about Stripe cancelation fees and Stripe dispute method. We won't be working with them anymore.

Customer service is excellent, the product itself is excellent, and it fulfills all of our needs and the needs of our clients.

My overall experience is very good, I really reccomend Stripe to all my colleague over competitors for it's amazing admin panel and customization, and the painless payment procedure for the users.

They produce great reports, there is good security and it is easy to set up with all types of businesses.

The ease of use and the ease of integration to my website were definitely the best parts of this software.

It is very easy to implement in apps or websites, with a big time saving thanks to the components already available to everyone. It is an excellent alternative to Paypal.

I loved how easy it was to integrate Stripe with other tools I use. I loved how easy it was to create subscriptions.

Overall I love Stripe - and I think it really is the best subscription software out there and I recommend them to everyone I can.

The software is secure, easy to set up and the ability to have multiple payment streams under one business is great.

On top of all that, the fact that the system is nearly seamless -- and MORE secure -- for the end user inputting their credit card information, is a huge win.

It has a very good UI and is very easy to use and deploy. It offers a very competitive rate in the market and offers a variety of payment methods.

The documentation is easy to use with great details. The portal (or Dashboard) contains great information and navigation.

They don't fight at all for the business. If it is disputed, you'll end up losing money on the transaction.

I think Stripe is a fantastic product, and they have been very reliable, but they need to be more competitive on credit card processing fees.

It seamlessly integrates with our business software and makes accepting money from clients super easy.

Ease of use (Deployment and continuous use), reasonably priced and wonderful Customer Service is what makes this software so great for me.

US Dollar

DaySmart Spa software is a cloud-based solution, which assists spa centers with appointment scheduling and client management. Key features include barcode scanning, payroll, automated reminders, memberships and document management.

The application comes with a point-of-sale module, which enables team members to track inventory levels in real-time, process payments and manage packages/coupons. The solution allows users to create client profiles, record SOAP notes and track prepaid or outstanding balances. Customers can use the personal portal to add/save credit cards, check loyalty points and view upcoming visits.

DaySmart Spa medical spa integrates with QuickBooks, streamlining all accounting operations. It comes with a mobile application for Android and iOS. The solution is available on a monthly subscription and support is provided via phone, email and documentation. 



LongDescription

Employee Management

Faculty/Staff Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Customizable Reports

SMS Messaging

For Salons and Spas

Before & After Pictures

Reservations Management

Credit Card Processing

Transaction History

Customer Database

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Scheduling

Data Import/Export

Promotions Management

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Performance Metrics

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

SMS Marketing

Reporting & Statistics

Reminders

Automated Scheduling

Customizable Templates

Billing & Invoicing

Discount Management

Real Time Reporting

Commission Management

Employee Scheduling

Payroll Management

Customizable Forms

Appointment Management

Client Management

Drag & Drop

Customer History

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Client Database

For Medical Spas

Web browser (OS agnostic)

Free 14-day trial

Deluxe $69/mo (3 employees) 
Premier $129/mo (unlimited employees) 
Platinum $249/mo  (unlimited employees and a bundle of add-ons) 


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

DaySmart Spa

Live Online

Webinars

Documentation

Videos

Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage and accept payments online.


Stripe handles key payment functions, such as subscriptions, storing cards and direct payouts to user bank accounts. It also offers solutions for mobile and web payments that are specially built for developers. Stripe enables businesses to accept international debit cards, credit cards and currencies.


Other key features include full-stack payments, PCI compliance, invoice paying, instant payment acceptance, shared customers and the collection of transaction fees. Stripe does not require any card storage fees, validation fees, setup fees, monthly fees or refund fees.


Stripe provides support options such as online support, a customer knowledge base and forums. Additionally, Stripe can be integrated with applications such as Shopify, FreshBooks, Zoho Invoice, Zoho Subscriptions, TalentLMS, Squarespace, Sellsy, Intercom, Slack, Zapier and Abacus.



Recurring/Subscription Billing

Debit/Credit Card Processing

Mobile Payments

Invoice Management

Transaction Monitoring

Accounting

Multi-Currency

Mobile Access

Online Payments

Transaction Management

Compliance Management

Data Security

Payment Fraud Prevention

Credit Card Management

ACH Payment Processing

PCI Compliance

Invoice Processing

Fraud Detection

Receipt Management

Accounting Integration

Cryptocurrency Processing

Reporting/Analytics

Partial Payments

In-Person Payments

Self Service Portal

Mac OS

Linux

Windows 10

Access a complete payments platform with simple, pay-as-you-go pricing that begins at 2.9% + 30¢ per successful card charge. Get everything you need to manage payments plus hundreds of feature updates per year with no monthly, setup, or hidden fees.

DaySmart Spa vs Stripe

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