About Meevo 2

Meevo 2 delivers everything you need to run and grow your beauty or wellness business. The software’s powerful tools, innovative features and built-in support helps you manage and grow your business, allowing you to multitask, set and track goals, and provide an exceptional client experience. Its intuitive technology ensures you'll always be in sync from your PC or Mac computer to all iOS and Android devices available wherever you are. 


Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

119 Reviews of Meevo 2

Average User Ratings

Overall

4.08 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(58)

58

4 stars

(31)

31

3 stars

(15)

15

2 stars

(11)

11

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 119 results

March 2019

Natasha Noel from Sloco Massage + Wellness Spa

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Best Software Out There & Getting Better!

I've used SO many different online booking programs... Front Desk, Full Slate, Booker, Mindbody, GenBook (just to name a few) and Meevo have been the most reliable so far. Since switching to Meevo, our online booking went from maybe 5 a week to nearly 10 a day. The membership capabilities are awesome and I truly appreciate how much they're improving the software with each update. They listen to ideas from their users and it shows in the product. It is software made by a company that not only understands the industry but also understands the importance of good programming!

Pros

I love the online booking experience for our guests. Booking multiple services, being able to add themselves to the waitlist and even booking for multiple guests is awesome. The capabilities within the membership are unmatched. Being able to swap and transfer packages with ease is amazing!

Cons

I know they're working on adding more features, so I know this is temporary, but I miss having eGift and the very detailed client selection tool that Millennium used to have (now it is a basic marketing export). Also, some of the reports don't always seem very accurate.

June 2020

Palacia from THE PALACIA CHAMBERLAIN LEE SALON

Company Size: 1 employee

Industry: Individual & Family Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Meevo 2 is the Perfect Choice!

My overall experience with Meevo 2 have been a great one. Millennium's Technical Support Teams has always provided me with excellent customer service. They are very helpful and friendly. They have handle my concerns and challenges with great solutions in a timely manner. And most importantly, they have kindly work with me in a patient manner, despite my challenges of not being so tech savvy. However, I am now functioning very well with the information and education that they have provided. I am so much more confident when utilizing my new tech skills that I am now willing and able to assist others.

Pros

I love that this software is affordable and very easy to use. It has definitely cut my work load in half and helped me to organize more efficiently. I am able to offer my guest the best options possible by using the appointment scheduler, client intake forms, client profile history, appointment text and email communications, online booking feature, and I am able to do excellent email marketing through the use of their add-on integrations.

Cons

What I think would be a great addition to Meevo 2 is to create a feature that would allow you to forward your pre-scheduled clients appointments for one week, and then reschedule them to the following week in one step. It would make it a lot easier instead of having to reschedule each client individually. Another great addition would be to create a security feature for online booking that would allow you to verify the email of the user by sending a verification link to the email they have provided to set up their online account, prior to permitting access to online booking. This will provide better protection for your appointment book. Integrations with other apps work very well, but perhaps additional information in the help section on what not to do and why, may prove to be quite useful. This would decrease the need for further assistance.

Reasons for Choosing Meevo 2

I had worked for other successful salon& day spas that have utilized both Millennium software and Meevo 2, and I have found that this company is the best. Excellent in customer service, great in providing options that fit your budget, equips their customers with continuing education for their product, and webinars for the latest trends, tips, and facts for my industry. And they follow up with me to see how am I doing and if I need further assistance. They are always doing their best to keep me at my best and I greatly appreciate it! Even my clients are thrilled about it being so easy for them to use as well! I can honest say that my business has grown because of it! I look forward to the future of what Meevo 2 will be able to do better and more.

June 2019

Michelle from iCRYO

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

2.0

Functionality

1.0

June 2019

Meevo 2 - A Work in Progress

Pros

- The software is fully internet based and didn't require specific equipment. - It promised better features from a franchise point of view

Cons

- We were one of the first companies on board and the regular updates and releases caused a lot of confusion and a lot of problems for us. The updates didn't come with details on what was changed or how. And if we had all our settings in place and those settings were involved in an update, everything was changed around (ie things that were "on" prior to the update, were turned "off" during the update). However we were never notified and had to find out what had changed when we ran into problems. This caused confusion not only for us, but for our franchisees and guests. - The reporting is flawed. We have spent hours upon hours on the phone with support, development, management, etc trying to help correct the reporting issues. To date we still don't have a sales or accounting report that we can rely on to provide accurate data. Everything requires a supporting report and/or manual calculations. - The support team is difficult to utilize as you aren't assigned a specific support contact therefore you're constantly explaining the same thing(s) over and over again when you call in to obtain a status, start a new support ticket, etc.

May 2020

Brenda from Indulge Day Spa

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

AMAZING!!!

I love that I can collect customer credit card numbers ahead of time and not worry about them. I also love that the [SENSITIVE CONTENT HIDDEN] actually checks facebook posts and comments on them. My overall experience has been really awesome. Thank you Meevo-2 Team!!!

Pros

I love everything about this software. You can customize everything to what YOU need. The customer service and education is AMAZING!! I've been to their annual Business Mastery twice and the experience and motivation is great. Almost every month they are doing webinars which are about an hour and full of great new additions. They are constantly asking us what our needs are and most of the time they can accomplish it. I'm very HAPPY with the software. And it's simple so if you don't want to take advantage of everything you do not need too.

Cons

Unfortunately they couldn't merge my information from my old system, but that is ok. I just refer back to the other if I need to. Since this program can be customized to you, sometimes that is hard because you may not know what you need or want. I believe they have updated that since I came aboard and added the basics to make it user friendly.

Reasons for Choosing Meevo 2

I did try SalonBiz since they supported AVEDA customers but they just do not have what Meevo-2 has.

April 2020

Kristina from Love Lane Salon

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Meevo2 in a MUST HAVE for salon owners!

Pros

I've used Meevo2 in my salon for years and couldn't be happier with it! I’m a huge fan of the reports, goal setting, easy to use interface, accessibility on different devices, unlimited support, waitlist, online booking, and automated confirmations.

Cons

Onboarding and set up with time-consuming. However, I'm thankful for the personal support from the onboarding team and the customization I was able to create.

Reasons for Choosing Meevo 2

History with Millennium, cloud-based, reporting, customization, and goal setting.