About Meevo 2

Meevo 2 delivers everything you need to run and grow your beauty or wellness business. The software’s powerful tools, innovative features, contactless solutions and built-in support helps you manage and grow your business, allowing you to multi-task, set and track goals, and provide an exceptional client experience. Its intuitive technology ensures you'll always be in sync from your PC or Mac computer to all iOS and Android devices available wherever you are. 


Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

122 Reviews of Meevo 2

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(61)

61

4 stars

(31)

31

3 stars

(15)

15

2 stars

(11)

11

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 122 results

March 2019

Natasha Noel from Sloco Massage + Wellness Spa

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Best Software Out There & Getting Better!

I've used SO many different online booking programs... Front Desk, Full Slate, Booker, Mindbody, GenBook (just to name a few) and Meevo have been the most reliable so far. Since switching to Meevo, our online booking went from maybe 5 a week to nearly 10 a day. The membership capabilities are awesome and I truly appreciate how much they're improving the software with each update. They listen to ideas from their users and it shows in the product. It is software made by a company that not only understands the industry but also understands the importance of good programming!

Pros

I love the online booking experience for our guests. Booking multiple services, being able to add themselves to the waitlist and even booking for multiple guests is awesome. The capabilities within the membership are unmatched. Being able to swap and transfer packages with ease is amazing!

Cons

I know they're working on adding more features, so I know this is temporary, but I miss having eGift and the very detailed client selection tool that Millennium used to have (now it is a basic marketing export). Also, some of the reports don't always seem very accurate.

June 2020

Palacia from THE PALACIA CHAMBERLAIN LEE SALON

Company Size: 1 employee

Industry: Individual & Family Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Meevo 2 is the Perfect Choice!

My overall experience with Meevo 2 have been a great one. Millennium's Technical Support Teams has always provided me with excellent customer service. They are very helpful and friendly. They have handle my concerns and challenges with great solutions in a timely manner. And most importantly, they have kindly work with me in a patient manner, despite my challenges of not being so tech savvy. However, I am now functioning very well with the information and education that they have provided. I am so much more confident when utilizing my new tech skills that I am now willing and able to assist others.

Pros

I love that this software is affordable and very easy to use. It has definitely cut my work load in half and helped me to organize more efficiently. I am able to offer my guest the best options possible by using the appointment scheduler, client intake forms, client profile history, appointment text and email communications, online booking feature, and I am able to do excellent email marketing through the use of their add-on integrations.

Cons

What I think would be a great addition to Meevo 2 is to create a feature that would allow you to forward your pre-scheduled clients appointments for one week, and then reschedule them to the following week in one step. It would make it a lot easier instead of having to reschedule each client individually. Another great addition would be to create a security feature for online booking that would allow you to verify the email of the user by sending a verification link to the email they have provided to set up their online account, prior to permitting access to online booking. This will provide better protection for your appointment book. Integrations with other apps work very well, but perhaps additional information in the help section on what not to do and why, may prove to be quite useful. This would decrease the need for further assistance.

Reasons for Choosing Meevo 2

I had worked for other successful salon& day spas that have utilized both Millennium software and Meevo 2, and I have found that this company is the best. Excellent in customer service, great in providing options that fit your budget, equips their customers with continuing education for their product, and webinars for the latest trends, tips, and facts for my industry. And they follow up with me to see how am I doing and if I need further assistance. They are always doing their best to keep me at my best and I greatly appreciate it! Even my clients are thrilled about it being so easy for them to use as well! I can honest say that my business has grown because of it! I look forward to the future of what Meevo 2 will be able to do better and more.

January 2021

Danielle from Panache Hair Salon and Day Spa

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Millennium to Meevo — thankful we finally did it

Our team feels they have more control in regards to viewing their schedules from home, however with the security settings being so detailed, we still have the ability to maintain control of our company. The reports are everything we loved about millennium and then some.

Pros

Having been a “millennium” software user for 20+ years, the idea of changing to the new Meevo2 was overwhelming. We put it off for a long time, but now I wish we did it sooner! We love Meevo2, as does our staff of service providers and support staff.

Cons

So far we love everything, the only hiccup was getting used to inventory being different than it was in millennium with a few more screens.

Reasons for Choosing Meevo 2

Ease of transfer and company customer service.

Reasons for Switching to Meevo 2

It was time for an updated POS with newer functions like self pay and better communication possibilities.

June 2019

Michelle from iCRYO

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

2.0

Functionality

1.0

June 2019

Meevo 2 - A Work in Progress

Pros

- The software is fully internet based and didn't require specific equipment. - It promised better features from a franchise point of view

Cons

- We were one of the first companies on board and the regular updates and releases caused a lot of confusion and a lot of problems for us. The updates didn't come with details on what was changed or how. And if we had all our settings in place and those settings were involved in an update, everything was changed around (ie things that were "on" prior to the update, were turned "off" during the update). However we were never notified and had to find out what had changed when we ran into problems. This caused confusion not only for us, but for our franchisees and guests. - The reporting is flawed. We have spent hours upon hours on the phone with support, development, management, etc trying to help correct the reporting issues. To date we still don't have a sales or accounting report that we can rely on to provide accurate data. Everything requires a supporting report and/or manual calculations. - The support team is difficult to utilize as you aren't assigned a specific support contact therefore you're constantly explaining the same thing(s) over and over again when you call in to obtain a status, start a new support ticket, etc.

Reasons for Switching to Meevo 2

Cost, along with the fact that we are a franchise and Meevo promised better functionality from the franchise side of things.

January 2021

Nichol from Kneaded Relief Day Spa & Wellness

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Outstanding Support!

Pros

We recently converted from Millennium (which we had since 2004) to Meevo. Although we were nervous for the change, I wish we would have done it sooner. The conversion was pretty seamless, despite a few hiccups, and our team was able to pick up all the changes rather quickly. We have even cut our Guest Service Training time in HALF! What a cost savings that is! Also, the support from [SENSITIVE CONTENT HIDDEN] is amazing. Not only are you able to call in or do a live chat with a tech, they also have a FB group you can join and get nearly instant answers. Even from the [SENSITIVE CONTENT HIDDEN]! I don't know of any other company that is that committed! They keep adding more and more features and we love the ease of the contactless options they have for guests (forms, confirmations, scheduling, paying, etc.). I can't say enough about how much we love Meevo 2 and it is definitely worth the money spent!

Cons

There were a few hiccups with the conversion. It's understandable that not everything will convert. Our biggest struggle was not having our package numbers convert. The packages converted, just not the numbers assigned to them. We have found a work around which takes a little extra time. We have also had to get used to not being able to edit transactions fully and deal with the not-so-user-friendly employee scheduling but know that a big upgrade will be happening soon. That's one of the best things about working with Meevo, the company listens to it's users and makes changes when they see the need.

Reasons for Choosing Meevo 2

Because of our long (positive) history with [SENSITIVE CONTENT HIDDEN], we did not even look at another software. It was a no brainer to upgrade to Meevo 2!