Meevo 2 best Salon & Spa software

Support has been amazing. Love that my staff has full access to everything i want them to have without the worry of them seeing things they shouldnt.

Pros

Flexibility or customize my own dashboard, very intuitive, many amazing reports and fully mobile.

Cons

Waiting on a few enhancements that are coming out in a couple of weeks.

Game Changing

When i came over to Meevo, it was because i was at my wits end. I had spent many weeks searching for a new software for my medspa, and I felt like nothing quite delivered what i wanted. I was skeptical, however i decided nothing else i had looked at seemed better. Intially it did not check all my boxes, however upon further review and actually getting to use the system, I came to realize that not only did it check all of my boxes, but it exceeded all expectations BY FAR! Now it has only been a couple months using it, but so far so good. Meevo has delivered on everything and then some, and has shown me things i didnt even realize I needed but ended up being life saving. while all this was great, nothing compares to the customer service I have received. Always friendly, always quick to help, and always competent (which is the complete opposite from the service I received from their competitors). I wanted to wait sometime befor eleaving this review, however after getting support from Nicole, i knew i couldnt wait any longer. The customer service she provided was second to none! I believe in giving credit where it is due and Meevo 100% has shown me so far they deserve this.

Pros

What i love the most about Meevo, is how well thought out this software is. As a medspa owner, i believe it delivers on everything needed to successfully manage my clinic and staff, and then some.

Cons

Currently there is no merchant in Canada, so i am having to manually use our current payment merchant to key in sale. This also impacts our ability to effectively use the membership portion. We believe once this is in place, all will be perfect.

Front Desk Manager/Customer Service Specialist

Not a good experience. Not saving time, just making employee's aggrivated and holding up clients from cashing out timely.

Pros

Not sure how to answer this question. Millenium was so much more user friendly for all, including training new employee's. Not a fan at all of Meevo 2

Cons

Not friendly. Can't click the back button, difficult to navigate, difficult to change or correct transactions from same day buisiness, can't change transactions from prior days buisiness that was not entered correctly, spending way more time cashing clients out, changing cost of products, and more. Just not a great product. Why not give the option of using Millenium or Meevo 2. Why shut down Millenium completely. Not a good buisiness decision.

I’d recommend it

I like the ability to add in add-ons and cashing out is pretty simple especially nice is the self pay for our no shows however I don’t like that they disappear after a month.

Pros

There are many great features that help us out and helps keep track of many things.

Cons

Can be a lot to remember at first. Certain things are tough for me. The help is great! Sometimes strange things happen.

The BEST Salon/ Spa Software

Love everything about this software - including the customer service. same day replies is CRUCIAL on busy days, and Meevo has that!

Pros

I love the functionality and how user friendly the software is. A new hire can learn the software very quickly which is very helpful.

Cons

I would say the cost - we utilize a lot of add ons as well, so it is a costly monthly expense - however we would not be able to run our company as well as we do without it.