Meevo

RATING:

4.4

(253)

About Meevo

Meevo is the award-winning salon and spa software powered by Millennium built specifically for the beauty industry to simplify client management, improve business operations, and enhance your marketing strategies. Crush your goals in one completely customizable, easy-to-use platform with a 98.5% positive support rating from more than 350,000 users. You’ll gain best-in-class, 5-star support from the moment you join the Meevo Community.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Meevo Pricing

Meevo pricing plans are dependent on the number of users required. Pricing starts at $139/month for up to 5 users and scales as follows: 5 Professionals: $139/month for up to 5 users and 1,500 text messages. 10 Professionals: $179/month for up to 10 users and 2,500 text messages. 15 Professionals: $269/month for up to 15 users and 5,000 text messages. 25 Professionals: $419/month for up to 25 users and 7,500 text messages. Unlimited Professionals: $529/month for unlimited users and up to 10,000 text messages. Enterprise: Custom enterprise plans are available upon request.

Starting price: 

$139.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Dynamic, real-time worlds customized for any role.

Meevo Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Meevo

1 - 5 of 254 Reviews

Jennifer

Consumer Services, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed September 2023

My salon's best friend at my finger tips!

Brianne

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Great Software

Meevo customer service is very helpful and quick to resolve issues. Overall it is such an easy system to use. I like that is is really dialed in to our industry.

PROS

We have used other online systems and Meevo is so easy. Guided walk through steps, great reporting system.

CONS

I wish they had a built in referral program, not a points system.

Reasons for switching to Meevo

Mindbody was very expensive and half of it we didn't need for our clinic and some things we needed, but they didn't have.

Vendor Response

It's great to hear that Meevo is easy to use and helps you with reporting, Brianne! Our team is always here when you need us!

Replied March 2024

Ellen

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Good system

Easy to use, easy to see and customize. Enjoy that the confirmations are automatic

PROS

Scheduling is easy and we like the ease of being able to customize each appointment

CONS

Not being able to completely change a transaction! Occasionally we have to void and redo the whole transaction..

Reasons for switching to Meevo

For more efficiency and being able to use an online platform

Vendor Response

Thanks for the review, Ellen! We're happy to hear scheduling is easy with Meevo and that you enjoy the appointment customization.

Replied March 2024

Michelle

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed June 2019

Meevo 2 - A Work in Progress

PROS

- The software is fully internet based and didn't require specific equipment. - It promised better features from a franchise point of view

CONS

- We were one of the first companies on board and the regular updates and releases caused a lot of confusion and a lot of problems for us. The updates didn't come with details on what was changed or how. And if we had all our settings in place and those settings were involved in an update, everything was changed around (ie things that were "on" prior to the update, were turned "off" during the update). However we were never notified and had to find out what had changed when we ran into problems. This caused confusion not only for us, but for our franchisees and guests. - The reporting is flawed. We have spent hours upon hours on the phone with support, development, management, etc trying to help correct the reporting issues. To date we still don't have a sales or accounting report that we can rely on to provide accurate data. Everything requires a supporting report and/or manual calculations. - The support team is difficult to utilize as you aren't assigned a specific support contact therefore you're constantly explaining the same thing(s) over and over again when you call in to obtain a status, start a new support ticket, etc.

Reasons for switching to Meevo

Cost, along with the fact that we are a franchise and Meevo promised better functionality from the franchise side of things.

Melinda

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Perfect Software

Overall, love the Meevo software. So easy to use and once you learn all the features it makes life so easy!

PROS

Meevos ease of use is one of the best things. Easy to train employees to do scheduling. Lots of helpful features to walk you through things and also excellent customer support. Analytical reports are great

CONS

Wish it had everything we need in one software instead of more add ons.

Reasons for switching to Meevo

Millenium was not going to be available anymore

Vendor Response

Thanks Melinda! Love hearing you find Meevo user-friendly & it empowers your team! We're here if you ever need anything.

Replied March 2024