Mindbody
About Mindbody
Mindbody Pricing
Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.
Starting price:
$139.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Mindbody
1 - 5 of 2,765 Reviews
Jeannie
201 - 500 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2021
Has been great for our business
Emily
Verified reviewer
Accounting, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
MindBody is almost all the software you need for a gym or studio
Overall, MindBody is great and I don't think I've even used half of the features after several years of regular use. There is a way to do anything, and tech always provides good help.
PROSThere is a wide variety of ways that you can structure contracts and payments. The feature that allows you to attach PDF documents to each client helps towards operating in a more paperless manner.
CONSRefunds and returns are a bit confusing. The product could also be improved with a better attendance system. They should improve the attendance feature. The sign in app apparently doesn't work and we have used a different sign in software.
Reasons for switching to Mindbody
MindBody offers more features for Gym memberships including the ability to set up recurring memberships via ACH bank automatic withdrawal.
Ron
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Mindbody or not
I really liked it in the beginning but I grew less enamored by it as time went on
PROSPretty comprehensive interface you can get up and running pretty quickly. Allows you to see your schedule.
CONSAlways raising the price. And sometimes the tech support was not there to help me
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
Too expensive for what it does
I was using mindbody to replace acuity for scheduling my yoga/fitness classes and coaching client. It turns out that it has a lot of glitches for the users and on the administrator side it's overly complicated. It also doesn't have some of the features that I was used to (or perhaps I couldn't find them). For the cost of using this software I expected lots of bells and whistles, but they all cost more. I am a very small business trying to grow and have gone back to my previous software, Acuity.
PROSThe app is the one thing that is great about this product. I think it's why there are so many users.
CONSThe cost is far too high for a small business such as mine. When you factor in the exchange rate as well, almost my whole profit was going to rent and scheduling software.
Reason for choosing Mindbody
I chose it specifically for the app to make it easier on the end user side
Michael
Recreational Facilities and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Mindbody Review
Nothing. It really was over-promised and underdelivered
CONSEverything. It was not a good system to use