Mindbody vs ChainDrive

RATING:

4.0

(2794)

Mindbody has 2794 reviews and a rating of 4.02 / 5 stars vs ChainDrive which has 11 reviews and a rating of 3.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (2794)
3.5 (11)
Ease-of-Use
4 / 5
3 / 5
Value for Money
3.5 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
April 17, 2024
June 22, 2018
Pros/Cons
  • Pros

  • The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.
  • As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.
  • Cons

  • This experience may also be attributed to trying to schedule massages where schedule management is difficult.
  • Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.
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  • Pros

  • One package software application for retail business Accounting-Merchandising - POS- EDI - Omni Channel - Enterprise. Easy to integrate with 3rd party, friendly use.
  • If you are technical, the reporting features are robust in general.
  • Cons

  • The receiving module is more confusing. The introduction of more logic to the new system, while it should be a good thing, has caused problems with revising a product that already exists.
  • Issues are viewed as users fault. Many places or data points that can be accessed erroneously to cause user issues.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos