Mindbody vs Retail Pro

RATING:

4.0

(2788)

Mindbody has 2788 reviews and a rating of 4.02 / 5 stars vs Retail Pro which has 79 reviews and a rating of 4.03 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (2788)
4.0 (79)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
3 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 27, 2024
May 25, 2023
Pros/Cons
  • Pros

  • The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.
  • As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.
  • Cons

  • This experience may also be attributed to trying to schedule massages where schedule management is difficult.
  • Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.
Read all user reviews
  • Pros

  • The product is mature and, as a result, is extremely robust. Retail Pro is very active and responsive with their support program.
  • It's user friendly system with very helpful IT support.
  • Cons

  • Applying updates to the software isn't easy and requires us to pay our software provider each time an update is available.
  • New more knowledge based support. When I access my portal, the limited amount of user information is disappointing.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos