--- title: "Mitchell RepairCenter Software Reviews, Demo & Pricing - 2026" description: "Review of Mitchell RepairCenter Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/mitchell-repaircenter-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Auto Body Software](https://www.softwareadvice.com/retail/auto-parts-store-software-comparison/) / Mitchell RepairCenter Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/mitchell-repaircenter-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/mitchell-repaircenter-profile/alternatives/) # Mitchell RepairCenter Review From $149/month 1 plan Wondering if Mitchell RepairCenter is right for your organization? Our Auto Body Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Mitchell RepairCenter 3.3 [(24)](https://www.softwareadvice.com/retail/mitchell-repaircenter-profile/reviews/) Pricing Starting at $149.00 flat rate per month ### About Mitchell RepairCenter Mitchell RepairCenter is a web-based auto body repair management software designed to help automotive businesses enhance repair processes and boost customer experience. Key features include online repair status, job costing, repair scheduling, estimating, multi-shop capabilities, attachments, task management, shop clock, parts management and carrier communications. Teams using Mitchell Cloud Estimating can transform vehicle images into individual estimate lines, connect to scanning and calibration tools, access critical repair data from estimates and calculate paint and refinishing costs. With Mitchell Connect, employees can take photos of the damage on any camera-enabled device, scan and decode VINs and edit information about claimants' vehicles. Mitchell RepairCenter offers various customer engagement tools to identify areas of improvement, increase customer loyalty and profitability and enhance business relationships using survey reporting. Do you work for Mitchell RepairCenter? [Manage this product listing](https://www.g2.com/products/mitchell-repaircenter/claim_requests/new?auto=true) Wondering if Mitchell RepairCenter is right for your organization? Our Auto Body Software selection experts can help you in 15 minutes or less. ## Mitchell RepairCenter User Interface ## Popular Mitchell RepairCenter Alternatives Main Product Mitchell RepairCenter 3.3 [(24)](https://www.softwareadvice.com/retail/mitchell-repaircenter-profile/reviews/) Ratings Breakdown - 3.33Ease of use - 2.91Value for money - 3.17Customer support - 3.25Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [ARI](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/) 4.6 [(661)](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.67Value for money - 4.59Customer support - 4.54Functionality Pricing Starting at $39.99 per month Get Price Alternative Product [AutoRepair Cloud](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/) 4.9 [(163)](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.94Value for money - 4.66Customer support - 4.89Functionality Pricing Starting at $59.99 per month Get Price Alternative Product [CCC ONE](https://www.softwareadvice.com/auto-repair/ccc-one-total-repair-platform-profile/) 4.3 [(46)](https://www.softwareadvice.com/auto-repair/ccc-one-total-repair-platform-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.02Value for money - 4.11Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [Manager SE](https://www.softwareadvice.com/product/451162-Manager-SE/) 4.1 [(79)](https://www.softwareadvice.com/product/451162-Manager-SE/reviews/) Ratings Breakdown - 3.96Ease of use - 3.53Value for money - 3.75Customer support - 3.93Functionality Pricing Available upon request Get Price Alternative Product [Shopmonkey](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/) 4.6 [(271)](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.49Value for money - 4.61Customer support - 4.49Functionality Pricing Starting at $239.00 per month Get Price ## Mitchell RepairCenter Pricing and Plans Starting price: $149.00 per month Free Trial Free Version Basic $149.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Mitchell RepairCenter Features - Popular features found in Auto Body Billing & Invoicing Customer Database Labor Rates Parts Management Quotes/Estimates VIN Decoder - More features of Mitchell RepairCenter Accounting Job Costing Maintenance Scheduling Scheduling Service History Work Order Management ## Mitchell RepairCenter User Reviews ## Mitchell RepairCenter customer ratings - Overall rating: 3.3/5 - Total reviews: 24 ### Rating distribution - 5 stars: 3 reviews (13%) - 4 stars: 11 reviews (46%) - 3 stars: 4 reviews (17%) - 2 stars: 3 reviews (13%) - 1 star: 3 reviews (13%) ### Secondary ratings - Ease of use: 3.3/5 - Value for money: 2.9/5 - Customer support: 3.2/5 - Functionality: 3.3/5 --- ### Tool needed for all Body Shops - Overall rating: 4/5 - Reviewer: Bryan F. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great software can't operate without it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very complete, you can do everything from gathering your repair information to access your vendors’ paint, parts and rental apps in one platform. #### Cons Can take a bit of setup time, but honestly worth it in the end! --- ### Mitchell User for 6+ Years - Overall rating: 5/5 - Reviewer: Kyle K. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered We have an excellent experience with Mitchell, and recommend the product. A best-practice is to use two estimate/diagnostic products in service centers (which we have just started to do), but make sure Mitchell is one of them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mitchell Repair Center does an excellent job at providing accurate diagnostic information to technicians. The fixes and recommendations they provide are verified by technicians all across the country, and are accurate. We primarily use Mitchell (ProDemand) for finding trouble-code recommendations with vehicles that we service, as well as customer estimates, TSB information, and fluid capacity and requirements for our vehicles. #### Cons There really is not much to complain about with the product! It does what it sets out to do and provides accurate information, quickly. #### Reasons for choosing Mitchell RepairCenter Price, functionality, features, and what the product could provide. #### Reasons for switching to Mitchell RepairCenter Outside sales individual visited our dealership and demonstrated the features and benefits of the product. --- ### Horrible customer service if there is any issue with billing. - Overall rating: 1/5 - Reviewer: Caleb F. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros when the software isn't frozen its ok. #### Cons I've spent the past week on hold with the billing department. The software can only be used on 1 computer. Integrations are a joke at best --- ### product finding - Overall rating: 4/5 - Reviewer: john a z. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. pretty good seems most repair information systems are of the same platform.i really would like to see something different .similar to an ai system which I thin would revolutionize the repair industry #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I found that I had to jump thru too many hoops to find parts location.way too long to do simple things #### Cons parts locator function .it would take me way too much time to locate certain items on vehicles.on a very busy day #### Reasons for switching to Mitchell RepairCenter I thought that this system would be easier to use .but It wasn't .honestly am not really satisfied with any of the systems(I am currently using ALLDATA,motorlogic, & identifix) --- ### Great for Automotive Industry - Overall rating: 4/5 - Reviewer: Connie R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is good provided you do not need to contact Customer Support for help. For our purposes it allows us to prepare estimates, contact adjusters directly through the program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The Mitchell Repair program is user friendly and provides the training portal which comes in very handy #### Cons The one thing I like the least is the Customer Support. We have had a few issues in the past where the agents has been abrupt and not very supportive with our problems --- ### Simple but Old - Overall rating: 3/5 - Reviewer: Frankie C. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is simple to train new employees and guide them around. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Allows uploading multiple and additional estimates of vehicles. #### Cons Some of the functions are old and not up to date. --- ### Good Program for the money - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. IT has been pretty good, there have been a few times I have been frustrated with it and not being able to find what I want. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It has a lot to offer. It includes a lot of good specs and tips for car repair. #### Cons I feel it could be setup a lot easier to use and find things on the program. --- ### Great for estimates and wire diagrams. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the search option. The colored wiring diagrams are a must. Also making estimates is easy. #### Cons The screen sizing when attempting to print is complicated and somethings just don't print well at all. --- ### Not my favorite software to write estimates in but not the worst out there. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I could write estimates with it but it was more difficult than other competitors. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Not my favorite software to write estimates in but not the worst out there. The visuals of parts is pretty good in this system. #### Cons One of their competitors is just more user friendly. This system doesn't flow as smoothly and it is harder to learn to use. Manual entry of lines is more often required which can be frowned upon by insurance companies. --- ### Convenience - Overall rating: 3/5 - Reviewer: Sharon E. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Although the software had a lot of what I wanted it different have everything. At the time I needed to have my suppliers linked in to the software but was unable to do so. I would recommend it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros When using Mitchell I loved the idea that you could look up service history. #### Cons The pricing of the software was what I liked the least. --- Showing 1 - 10 of 24 Reviews [See All Reviews](https://www.softwareadvice.com/retail/mitchell-repaircenter-profile/reviews/) ## Other Top Recommended Auto Body Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (586) Recently recommended **22** times [Stax](https://www.softwareadvice.com/retail/stax-profile/) **4.2** (148) Recently recommended **16** times [DaySmart Appointments](https://www.softwareadvice.com/scm/appointmentplus-profile/) **4.1** (194) Recently recommended **10** times [MiragetLeads](https://www.softwareadvice.com/auto-repair/epicor-eagle-profile/) **3.0** (3) Recently recommended **5** times Stuck Between Options? 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