Mobi2Go

RATING:

3.1

(11)

About Mobi2Go

Mobi2Go is a food delivery solution that enables businesses to create white-labelled applications or storefronts to streamline processes related to multi-channel ordering, customer loyalty programs, digital menus and more. Customers can utilize the platform to process payments and track nearby stores using the GPS functionality. Mobi2Go allows businesses to create and set up menu items as per inventory levels, import/export data in CSV formats and add product images to improve customer experience. It lets users place orders by scanning QR codes and add personalized delivery notes as per requirements. Additionally, it helps businesses send custom receipts to clients via emails and gain visibility into sales data in real-time. Mobi2Go facilitates integration wi...

Mobi2Go Pricing

Pricing includes $59 per store per month + 3% of sales.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

Mobi2Go overview

Mobi2Go Reviews

Overall Rating

3.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

2.5

Value for money

2.5

Functionality

3

Most Helpful Reviews for Mobi2Go

1 - 5 of 11 Reviews

User Profile

Johnson

Verified reviewer

Computer Software, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2022

Mobi2Go review

The first thing I have to say is that it has been a pleasant surprise, I was expecting a complex software, but it has been the opposite, during the time I have used the software I have not found any problem, I emphasize again the intuitive interface of the software both in the desktop version and in the app.

PROS

The first thing that stands out is the design of the interface, it is modern and intuitive, and does not require much time to learn how to use the software.

CONS

One thing I might add is that the creation of reports and statistics can be difficult for the average user to understand. In general no cons have been found.

Kevin

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Product Overview

It has been a fantastic experience and the product has so much functionality right out the box.

PROS

It is fully integrated to PAR PixelPoint and makes to flow in store seamless for multiple different types of business.

CONS

We haven not experienced any issues with the product to date.

Reason for choosing Mobi2Go

Mostly because of product function but they also offer a fixed price monthly price and not a percentage of sales like some others.

Sandrine

Food & Beverages, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2022

Terrible for my needs!

The management has ignored my feedback and emails. They are quick to take your money but disappear when you have issues. Support staff is hit or miss. Delay in product upload can be sometimes 36-48 hrs. Mediocre support staff have caused errors in my system and resulted in having to correct and manually re-enter orders in Lightspeed. So many errors and issue since I signed up over a year ago. This was definitely not the platform for my business & I wish their sales team would have been honest.

PROS

Cute design and two excellent support members [SENSITIVE CONTENT] & [SENSITIVE CONTENT].

CONS

So many issues. Very limited for my needs. Cannot upload products myself due to French requirements. Cannot cap quantity of items. Cannot modify an order. Direct connection to lightspeed is faulty at times. Many clients have complained on how unintuitive it is to use. Reporting is very basic and hard to access. Issues with token key from Lightspeed causing manual corrections. This system is not at all suited for anyone who is not a big restaurant chain with unlimited resources or inventory.

Reason for choosing Mobi2Go

Because Of the integration with Lightspeed. In fact it was Lightspeed who recommended them.

Michael

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2019

ease of use

mobi2go gives access to time constrained customers by allowing on the go ordering

PROS

portability, versatility, ease of use

CONS

We like everything, there is nothing we dislike

Emily

Food & Beverages, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

Covid account setups

Would definitely recommend using Mobi 2 Go fto a friend or colelague. Once you have worked on the setup of one account it means you are across the process for all accounts int he future.

PROS

[SENSITIVE CONTENT HIDDEN] made it easy to understand what was needed from us as a business to have an account setup and launched on an extremely short timeline. The software is a simple step by step framework which is incredibly user friendly.

CONS

While the template allwos the software to be user friendly, this means that it cant cater for one off requirements where shops may have apoint of difference (introducing comment sections where needed for added notes, or integrating with a specific supplir - NZ Post)

Reason for choosing Mobi2Go

Previous working relationships and experience