# MyPOS Connect Software Reviews, Demo & Pricing - 2026 > Review of MyPOS Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/mypos-connect-profile --- [Home](https://www.softwareadvice.com/) / [Retail POS System Software](https://www.softwareadvice.com/retail/) / MyPOS Connect Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/mypos-connect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/mypos-connect-profile/alternatives/) # MyPOS Connect 2026: Benefits, Features & Pricing Wondering if MyPOS Connect is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MyPOS Connect 4.5 [(41)](https://www.softwareadvice.com/retail/mypos-connect-profile/reviews/) Pricing Starting at $99.95 per month ### About MyPOS Connect Designed for independent and enterprise retailers, MyPOS Connect is a SOC2 compliant, cloud-hybrid POS solution that allows businesses to create a POS experience for any retail business function and optimize customer engagement, sales processing, purchasing, and inventory management operations for multiple stores. MyPOS Connect' POS app is able to operate with and without an internet connection, so businesses can run operations without any downtime. Features include a customizable POS UI, customer engagement tools, omnichannel sales support, purchasing tools, multi-store inventory management, and in-depth reporting and data analytics. MyPOS Connect allows businesses to customize every aspect of the POS interface with custom menu boards, modifier and display buttons, different color themes, 300+ parameter settings, and plenty more. For customer engagement, MyPOS Connect provides unlimited customer records with multiple addresses and sales histories, custom reward programs, special pricing rules for customers, and customer invoice processing. Whether by phone, online, or in-store, sales reps can fulfill order requests across different channels and factor these sales into tax accoun... ting and revenue reporting. Purchase orders can be created automatically or manually and also imported via Excel. With inventory tracking tools, inventory specialists can track every item that is bought and sold across different stores. Additionally, these specialists can process stock counts, make item adjustments, and issue store transfers. MyPOS Connect also provides over 200 standard reports that can be generated in the back office module or via a web portal. Users can utilize a variety of data filters to focus on critical information and view custom dashboards that highlight key business metrics. All reports can be exported in Excel, Word, PowerPoint, XML, or CSV format. MyPOS Connect has off-the-shelf integrations with several third-party applications such as GatherUp, Klaviyo, Brevo (formerly, Send In Blue) and Constant Contact, as well as Shopify, and more. Other features include data analysis, reporting, and comprehensive, auditable inventory control. Wondering if MyPOS Connect is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. ## MyPOS Connect User Interface ## Popular MyPOS Connect Alternatives Main Product MyPOS Connect 4.5 [(41)](https://www.softwareadvice.com/retail/mypos-connect-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.41Value for money - 4.85Customer support - 4.22Functionality Pricing Starting at $99.95 per month Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(575)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.42Value for money - 3.24Customer support - 3.78Functionality Pricing Available upon request Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.2 [(552)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.84Value for money - 3.69Customer support - 4.12Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(721)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.61Value for money - 3.62Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) 4.1 [(134)](https://www.softwareadvice.com/retail/rainpos-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.02Value for money - 4.11Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [AmberPOS](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/) 4.1 [(51)](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.08Value for money - 4.04Customer support - 4.22Functionality Pricing Available upon request Get Price ## MyPOS Connect Pricing and Plans Starting price: $99.95 per month Free Trial Free Version Single-User $99.95 per month No plan information available Multi-User, Single-Store Pricing $99.95 per user, per month No plan information available Multi-Store Pricing (2 to 100 locations) $99.95 per user, per month No plan information available Multi-Store Pricing (100+ locations) $99.95 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MyPOS Connect Features - Popular features found in Retail POS System Barcode/Ticket Scanning Gift Card Management Inventory Management Pricing Management Returns Tracking Sales Reports Touch Screen - More features of MyPOS Connect Access Controls/Permissions Accounting Integration Activity Dashboard Alerts/Notifications API Barcode Recognition Billing & Invoicing Cash Management Commission Management Credit Card Processing CRM Customer Accounts Customer Database Customer History Data Import/Export Data Synchronization Discount Management eCommerce Management Electronic Payments Electronic Signature Email Marketing For Retail Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Item Management Layaway Management Loyalty Program Mail Order Merchandise Management Multi-Currency Multi-Location Offline Access Ordering Automation Order Management Payment Processing Point of Sale (POS) Price/Margin Management Product Catalog Promotions Management Purchase Order Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Receipt Management Reporting/Analytics Reporting & Statistics Retail Inventory Management Retail Management Retail POS Returns Management Sales Order Management Sales Tax Management Sales Trend Analysis Shipping Management Stock Management Third-Party Integrations Transaction History Warehouse Management ## MyPOS Connect Integrations Constant Contact Integration rated undefined from -1 review Klaviyo Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Sage 50 Accounting Integration rated undefined from -1 review Brevo Integration rated undefined from -1 review Sage 100 Integration rated undefined from -1 review ## MyPOS Connect User Reviews Overall Rating 4.5 Ratings Breakdown 5 63% 4 29% 3 5% 2 0% 1 2% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.9 Functionality 4.2 JB John B. Verified reviewer Wholesale 201-500 employees Used daily for more than 2 years Review source Reviewed February 2024 MyPOS - An excellent choice for POS system 5 MyPOS is so easy to setup and deploy. The people at TriCity are very knowledgeable, professional, and pleasant to work with. They always do their best when presented new business requirements. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: MyPOS is so easy to setup and deploy. The people at TriCity are very knowledgeable, professional, and pleasant to work with. They always do their best when presented new business requirements. Cons: Coming from MS RMS system, one thing I'm missing is the ability to secure any field/data on the screen and only select user(s) can see them. e.g. Landed cost. But this really depend on your business requirements/needs. Reasons for choosing MyPOS Connect We work with TriCity for a very long time and their support is second to none. Even we decided to not use their payment gateway partner, they still supported us all the way. Reasons for switching to MyPOS Connect We went from MS Dynamics RMS (forces me to choose MS Dynamics 365 on the previous question) to MyPOS. Lack of support, functionality after EOL announcement. Vendor Response Hi John, thank-you for your review and your kind words. We all appreciate your loyalty and enjoy working with you and your team. I agree that MyPOS Connect's user security functionality is not as granular as RMS was. However, for the specific example of product cost (landed cost, supplier cost, etc.), there is a security setting that enables you to hide all costs for specific users. Please contact our Support team and they can show you how to set this up. Replied March 2024 Read More AT Amber T. Verified reviewer Museums and Institutions 11-50 employees Used daily for less than 12 months Review source Reviewed July 2020 myPOS Connect 4 We don't have an online store yet, but are headed in that direction. It is good to know that there is an integrated solution available: MyPOS + Shopify Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: Best feature (as compared to our previous system) is Physical Inventory taking. Many of our products are non-inventory (i.e. tickets), and we have a fairly small shop. We hand count on paper when we do our yearly inventory. MyPOS allows you to export your product list to Excel, and arrange the paper count sheets in any order that suits you. You can manually input your QTYs back into Excel and then import the numbers to myPOS. Using Excel saves a lot of time. Our previous system didn't allow flexibility in sorting the list, so entering QTYs after the count was very tedious. Cons: Our previous system allowed us to have 2 separate programs running: the sales module, and the back office module. We could easily switch between windows, to make sales to customers and then (when there's no customer) do back office tasks. MyPOS Connect doesn't allow that flexibility. My desk is a public facing position, where I do sales + all of the back end work. If a customer wants to make a purchase while I am working in the back end (e.g. creating a PO), I have to close it and navigate to the sales screen when a customer wants to make a purchase. This is the biggest drawback of this program. I feel like I lose a lot of time, navigating between front end and back end, as I try to balance customer service with productivity (in terms of "back office" work). Reasons for choosing MyPOS Connect TriCity Retail has been very good to work with. We have been their client 2010. When we needed a new system, they recommended myPOS. They gave us a good demonstration of the product, and we trusted their recommendation. They have given us excellent training, and have been consistently available for helpful advice and customization through out the process. Their human helpdesk is extremely user friendly. Reasons for switching to MyPOS Connect Dynamics RMS is at the end of its life. We needed to find a new system, as the newer Microsoft replacement program was not within our budget. Vendor Response Hi Amber, Thank you for your review and especially for the kind words about our support. I agree with you about the inconvenience of not being able to have two instances of the program running on the same workstation; it means that you must exit out of the POS module to perform back office functions (and vice versa). It's partly a result of how the software is licensed. We will definitely bring this discussion to the developers of MyPOS Connect and see if there is a way to rectify this in a future release. Replied July 2020 Read More MS Mark S. Verified reviewer Construction 2-10 employees Used daily for less than 2 years Review source Reviewed February 2024 MyPOS Review 4 Previously 5 Service is fantastic. The support team is helpful, knowledgeable, and flexible. If you send thinks to the "Wishlist" they may end up in the regular program. Ratings Breakdown 4 Ease of use Previously 5 4 Value for money Previously 5 5 Customer support 4 Functionality Previously 5 Pros: It is cost effective for start up businesses Cons: Integration with accounting software is not as detailed as we would like Read More PD Philippe-Antoine D. Verified reviewer Retail 201-500 employees Used daily for more than 2 years Review source Reviewed July 2020 MyPOS Feedback 5 We are extremly happy with the system and the integrators (TriCity). The system is very stable, user friendly and we are able to customize pretty much everything that we want. The possibilities are endless. They are at the forefront of the technology. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: There is a long list of features that we love but one of the deciding factor was the cloud base system while having an offline redundancy at the store level. If we lose internet we are able to still conduct our activities. Cons: The interface isn't the most pretty out there. Reasons for choosing MyPOS Connect MyPOS was much quicker than the other system. With the volume of transactions that we do everyday the speed of the system was the deciding factor. Reasons for switching to MyPOS Connect The technology of RMS was old and they were doing a big upgrade of their system. The new generation didn't seem to be user friendly. We were anxious that we were not going to be able to run the backend without specialized ressources. Vendor Response Hi Phil, Thanks for your review and your kind words. It's very much appreciated. I agree with you; the UI is a bit simplistic. MyPOS Connect was designed this way so that users could switch between a PC monitor with a keyboard and a hand-held tablet with out a keyboard - and they would see the exact same screen design. This eliminates training issues when using two different POS form factors. We are always looking to improve the software; so if you have any ideas for how we could improve the UI, without losing this ability to easily switch between form factors, I would love to hear them - or you can always send your design requests to wishlist@tricityretail.com. Replied July 2020 Read More CS CHANNING S. Verified reviewer Farming 11-50 employees Used daily for more than 2 years Review source Reviewed July 2020 MyPOS Connect review 5 Excellent support. With so many different on line and delivery companies, not looking for perfect integration but need smoother methods for inputting, tracking orders from external systems... Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: License fee grows with you based on number and actual use- helpful for seasonal and small business. Card machine and on line business integrations. Service! Excellent support. Cons: There are no hints or self help instructions. While this would be difficult to keep current and is part of their business plan to encourage purchase of support, its not overwhelmingly negative. Reasons for choosing MyPOS Connect Attentive, local support. Reasons for switching to MyPOS Connect Initially, pricing, looking for local service. Vendor Response Hi Channing, thank you so much for your review and your comments on our service and support. I agree that our user documentation could be improved; we are constantly trying to update the manual but it is a never-ending challenge. Regarding self-help instructions, we recently created a series of screencasts that you can access from the Customer Resource page on our website. They weren't available yet when you had your training, so you might not even know they exist. if you have any other specific ideas about how we can improve MyPOS Connect, please don't hesitate to send them to wishlist@tricityretail.com or email me directly. Replied July 2020 Read More JR Johnathan R. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Review source Reviewed July 2020 Simple and easy to use! 4 MyPos helped streamline purcahsing and inventory management. At the same time, the back office gave the administration a lot of access what we needed to log into a store's computer to do. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The adaptability of the software. There are a lot of customer things that can be done to fit the needs of our organization. At the same time, the program is very simple and easy to use. The transition for our team was seamless. Cons: The program is a little slow at the till when processing transaction and searching up in our customer database. Our internet connection is fine, but sometimes it take a little longer than we would like to complete some tasks. Reasons for choosing MyPOS Connect The 3rd party reseller in our area was already dealing with some of our group and they offer great support. Reasons for switching to MyPOS Connect The system was outdated and support was expiring Vendor Response Hi John, Thank you very much for your review. I'm concerned about your comment about speed when accessing your customer database. I know that you have over 400,000 customer records, these are all locally stored on each POS station, so the speed of the internet doesn't come into play here. What does affect the speed is the processing power and amount of RAM memory your POS stations have. The bigger the database, the more power you need. Please feel free to contact me to discuss your options for more powerful workstations. Replied July 2020 Read More LL Linda L. Verified reviewer Museums and Institutions 11-50 employees Used daily for more than 2 years Review source Reviewed July 2020 Great Software 4 Great experience, still working on understanding how to grow our use and make it more effective. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Support for the software, set up and make changes are easy, clear fields and how to's. Cons: Not enough fields for our current requirements. Reasons for choosing MyPOS Connect Based on SQL, able to integrate with other similar applications. Cost effective. Vendor Response Hi Linda, thank you for your review; your comments are greatly appreciated. I am concerned to see your scores for "Feature/Functionality" and "Value for Money". We built the membership functionality based on your specifications. So if your requirements have changed, let's look at that. I would also like to know more about why you feel that MyPOS Connect is not excellent value for the price. We believe that our solution offers enterprise-level functionality at a price-point that anyone can afford. If you don't agree, I would love to talk to you about that. Replied July 2020 Read More ED Erin D. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed April 2021 Change is difficult, but with help it's possible! 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The back office part of the software is well organized and helps you to walk through whatever task you're looking to accomplish. The spreadsheet integration to enter products and purchase orders is fantastic compared to our last program. The POS part is easy to navigate after some training and allows for quick transactions. Cons: Things can get very confusing, very quickly. Mistakes are easily made but not easily corrected. Change overall is hard, but it was a bit more intimidating at the beginning than we imagined. If you don't have good trainers to walk you through, good luck! Our tech help has been amazing and is the ONLY reason we've made it as long as we have. Reasons for choosing MyPOS Connect MyPOS was able to carry over our multiple years of customer history, product data, and sales information which was critical information for us. Reasons for switching to MyPOS Connect RMS became out of date and no longer updated. Vendor Response Hi Erin, Thanks for your review; it's very much appreciated. If you have a few minutes one day, I'd love to chat with you to learn what you think MyPOS Connect would need to get 5 stars from you. Please feel free to contact me anytime. Replied May 2021 Read More AW Alex W. Verified reviewer Tobacco 2-10 employees Used daily for less than 12 months Review source Reviewed July 2020 My POS Connect 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the feature of the import and export when doing counts, POs, and inventory corrections. The amount of field to get nuanced information when searching is perfect. Cons: The a couple of problems absolutely have arose over the last 6 months but we have worked past them with the help of the support team. Being that we are in tobacco its kind of a drag that Shopify is the standard of website that it would like us to use. Reasons for switching to MyPOS Connect Being that we have worked with Tri-City for a number of years we decided to keep with them as they are simply the best. RMS is already a dead software and we are trying to be ahead of the curve. Vendor Response Hi Alex, Thanks so much for the awesome review! Regarding your Shopify comment, you're right, it is the only "off-the-shelf" eCommerce solution for MyPOS Connect. However, we do have a Web API that will allow you to choose any eCommerce platform you like and then integrate it with our database. Please feel free to reach out to me directly or contact our support team if you would like more information. Replied August 2020 Read More VS Valerie S. Verified reviewer Furniture 2-10 employees Used daily for more than 2 years Review source Reviewed June 2022 Summary of MyPOS 4 The experience has been satisfactory because the support has been so good , but we have had to make a lot special processes in order to effectively support my furniture business. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: It does not fail or go down which can create a real problem in the workplace. Cons: The reports are hard to work with because they don't feed off each other. When investigating you have to come out and go back in to another report to complete the investigation. The up side is the support is fabulous and they are willing to create a special report but up to that point it is challenging. I would have loved a more comprehensive manual of instruction. I feel the one provided did not provide enough detail to explain the features and the HOW TO. Reasons for switching to MyPOS Connect Microsoft was not going to continue to support RMS any longer Vendor Response Hi Valerie, thanks for your review and for the positive feedback about our support team. I recognize that the furniture industry poses a few challenges for most POS solutions, including ours. With respect to the reporting, if you need the ability to analyze your data in more depth, one option you have is to use an optional plug-in for MyPOS Connect that will export your database to a separate data warehouse. Once this is set up, you can use any BI tool of your liking to manipulate and analyze your data in detail. If you would like more information, please don't hesitate to contact me directly. Regarding the manual, it was never meant to be a retail management reference guide. And while we do try to cover inventory control concepts in our training programs, the focus is on how to use the software to overcome your specific operational challenges. I'd like to know more about the specific features you struggle with, perhaps I can find some supporting documents I can share with you. Replied June 2022 Read More Showing 1 - 10 of 41 Reviews [See All Reviews](https://www.softwareadvice.com/retail/mypos-connect-profile/reviews/) ## MyPOS Connect Popular Comparisons [Clover vs MyPOS Connect](https://www.softwareadvice.com/retail/clover-profile/vs/mypos-connect/)[Epos Now vs MyPOS Connect](https://www.softwareadvice.com/retail/epos-now-profile/vs/mypos-connect/) [Compare All Alternatives](https://www.softwareadvice.com/retail/mypos-connect-profile/alternatives/) ## Other Top Recommended Retail POS System Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **99** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.2** (552) Recently recommended **78** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **61** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (721) Recently recommended **56** times Stuck Between Options? Our experts can help you compare MyPOS Connect with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice