MyPOS Connect review

Excellent support. With so many different on line and delivery companies, not looking for perfect integration but need smoother methods for inputting, tracking orders from external systems...

Pros

License fee grows with you based on number and actual use- helpful for seasonal and small business. Card machine and on line business integrations. Service! Excellent support.

Cons

There are no hints or self help instructions. While this would be difficult to keep current and is part of their business plan to encourage purchase of support, its not overwhelmingly negative.

My POS Connect

Pros

I love the feature of the import and export when doing counts, POs, and inventory corrections. The amount of field to get nuanced information when searching is perfect.

Cons

The a couple of problems absolutely have arose over the last 6 months but we have worked past them with the help of the support team. Being that we are in tobacco its kind of a drag that Shopify is the standard of website that it would like us to use.

Great Software

Great experience, still working on understanding how to grow our use and make it more effective.

Pros

Support for the software, set up and make changes are easy, clear fields and how to's.

Cons

Not enough fields for our current requirements.

myPOS Connect

We don't have an online store yet, but are headed in that direction. It is good to know that there is an integrated solution available: MyPOS + Shopify

Pros

Best feature (as compared to our previous system) is Physical Inventory taking. Many of our products are non-inventory (i.e. tickets), and we have a fairly small shop. We hand count on paper when we do our yearly inventory. MyPOS allows you to export your product list to Excel, and arrange the paper count sheets in any order that suits you. You can manually input your QTYs back into Excel and then import the numbers to myPOS. Using Excel saves a lot of time. Our previous system didn't allow flexibility in sorting the list, so entering QTYs after the count was very tedious.

Cons

Our previous system allowed us to have 2 separate programs running: the sales module, and the back office module. We could easily switch between windows, to make sales to customers and then (when there's no customer) do back office tasks. MyPOS Connect doesn't allow that flexibility. My desk is a public facing position, where I do sales + all of the back end work. If a customer wants to make a purchase while I am working in the back end (e.g. creating a PO), I have to close it and navigate to the sales screen when a customer wants to make a purchase. This is the biggest drawback of this program. I feel like I lose a lot of time, navigating between front end and back end, as I try to balance customer service with productivity (in terms of "back office" work).

MyPOS Feedback

We are extremly happy with the system and the integrators (TriCity). The system is very stable, user friendly and we are able to customize pretty much everything that we want. The possibilities are endless. They are at the forefront of the technology.

Pros

There is a long list of features that we love but one of the deciding factor was the cloud base system while having an offline redundancy at the store level. If we lose internet we are able to still conduct our activities.

Cons

The interface isn't the most pretty out there.

Simple and easy to use!

MyPos helped streamline purcahsing and inventory management. At the same time, the back office gave the administration a lot of access what we needed to log into a store's computer to do.

Pros

The adaptability of the software. There are a lot of customer things that can be done to fit the needs of our organization. At the same time, the program is very simple and easy to use. The transition for our team was seamless.

Cons

The program is a little slow at the till when processing transaction and searching up in our customer database. Our internet connection is fine, but sometimes it take a little longer than we would like to complete some tasks.

My POS Connect Review by Tim Stauffer Churchills-Crossings

Overall very satisfied with My POS. It is easy to customize a lot of the features.

Pros

It is very user friendly and integrates well with other apps in our day to day activities. Was a smooth transition.

Cons

Some reports that we used to have do not exist. Also you are unable to modify reports are shuffle columns etc, giving the option of different sorting. It has to be done in a third party app. ie Excel Also the ability to create your own reports is not there. Customer files lack information. The info is in different reports.

Amazing cloud based point of sale software!

We have 40 stores we manage with MyPOS, inventory replenishment, and reporting are the two biggest areas MyPOS has improved over our previous software.

Pros

What we like most about MyPOS is just how customizable it is. Pretty much anything we can imagine, the software can be tweaked to do. We could not have anticipated the number of efficiencies MyPOS brought our company. Store staff, inventory replenishment, loss prevention, reporting - everyone loves how MyPOS has improved their areas of responsibility.

Cons

If there is an area we would like to see improved is the live dashboard. Compared to other software solutions, MyPOS could certainly improve its dashboard.

MyPOS Simplicity

The experience has been a vast improvement over our previous POS and the customer support is stellar.

Pros

Easy integration, easy to create hot keys, good permissions control, good out of the box reporting plus the ability to create custom reports. The Shopify sync tool is excellent and simplified our e-commerce setup and inventory control.

Cons

Initially there were some issues with our semi integrated pin pads but that was resolved quickly.

Great pos system

Great and really love it.

Pros

Really enjoyed the workorders and sending the invoices by email during covid. Love the menu buttons that can easily access products by category. Also love that my data is in the cloud. No more backups and worrying about loosing data.

Cons

If I have no internet I can ‘t access my data. I had issues with the printing of labels for my products.

MyPOS Review

Overall very positive. Big improvement, especially regarding customer service, from our previous provider. Would recommend for any small to medium sized business that cannot afford a custom program as it has almost everything needed. They are also constantly upgrading.

Pros

Love the many reporting options; the ability to program sales and discounts easily; ease in searching for products; integration with excel; ability to integrate with live website for ecommerce (have not used yet); excellent support from Tri City; POS and till process is easy for new staff to learn.

Cons

No accounts payable integration; limited ability to keep notes for customers and suppliers; reports don't sort well (no logic to how the information appears on the report); need a way to highlight most used reports due to the large number of options; need some improvement on inventory count.

MyPos gave our fireworks company the bang we needed!

The crew at Tri City retail is 2nd to none! We briefly switched to another "cheaper" company for a year, it was the longest year of my life and we hired them back as soon as we were out of contract, Never again !

Pros

Easy to implement, love the bin location feature and the overall ease of the system.

Cons

We literally have zero complaints! TriCity has worked any problem we encountered. [SENSITIVE CONTENT HIDDEN] has been a huge help.

That Bead Lady Review

In isolation, I'm happy with MyPOS; however the integration/functionality could still potentially be enhanced significantly.

Pros

MyPOS is easy to use and reliable. We use the software daily in our retail store. I think the on-line training/help material could be further expanded on.

Cons

I'm still frustrated with the linkage with Shopify. I find I'm having to manage visible on-line skus in Shopify then perform a similar task in MyPOS. With well over 10k skus and movement of inventory this task is almost impossible, especially when you factor in new skus and discontinuing skus in the mix.

Cohen and Cohen Review

Great !

Pros

The thing I like most about the software is the support that tri-city provides

Cons

My needs thus far have been fairly basic ... over time as we use the system more I will likely find things that need improvement. Overall no complaints

Easy to use, easy to learn

Simply makes every aspect of running our wholesale operations much easier and efficient.

Pros

We use MyPOS to manage our wholesale operations. We needed a way to track inventory as sales are entered and this product gives us that feature. It has also helped streamline managing accounts and billing statements. It's made my job a lot easier in many ways.

Cons

Would be nice to have a feature that allocates items that are on back order to customer orders as new stock is added to inventory. Should add the items in the order the customer orders were placed.

Popeye's Edmonton and area

Great, no complaints.

Pros

Integration was easy...the system is easy to teach others.

Cons

The back button is not really back and the overall functioning is slow.

Easy to use

Very goid

Pros

We needed to pivot and adapt to deface retail challenges with Covid 19. MyPOS was easily configured to work with Shopify to provide an integrated online solution.

Cons

Navigation can be difficult when searching in-depth for information.

Review

Pros

The fact I can import inventory from an excel sheet is a huge time saver. Able to have quick buttons to assist with sales. Able to work with development team to incorporate ask's into the reporting centre. Ie having more product levels in reports to assist with Sales per classification.

Cons

Having the online store with Shopify, I had looked at that system for our POS so it would connect. The price to connect it monthly is pretty high. Updating product individually is hard compared to the old system where you can scroll down and edit. This system times times out and goes to a blank screen to start search again.

Easy to use software with fantasic reports and inventory control.

Keeping track of inventory across four locations was becoming a big challenge. With MyPOS we know exactly where everything is.

Pros

Our staff members, across four locations, were able to use this software with minimal training.

Cons

I can't think of anything I don't like.

Happy MyPOS Connect user

I am a very happy end-user and as a support user and as an admin app user with MyPOS Connect

Pros

All existing features work well, no bugs

Cons

Maybe to add more features , like create a sales order from Store to be picked in store B

MyPOS Connect

Great product, easy user interface, easy to customize in the back end

Pros

Interactive platform, easy to use and customize with the team at Tri-City

Cons

Needs to be connected to the internet to work to its fullest potential, would be nice to be able to do more offline

MyPOS Review

Pros

Features and functionality. Ease of use

Cons

Nothing. All features and functionality. Somewhat time consuming to migrate but that was expected.

Great Product

This is a great product and we are very happy with it so far and will be rolling it out to other locations.

Pros

Ease of use and very intuitive. Great functionality.

Cons

We didn't have it sooner. Did not find many issues.

Fantastic Product

I have a business advisory firm that help out a client with a number of operational inefficiencies . Leveraging the functionality of MyPOS was critical to our success..[SENSITIVE CONTENT HIDDEN] has been amazing and certainly goes above and beyond.

Pros

Very user friendly, cloud based. Amazing support. Good value for money. Ease of customization

Cons

That is am not a part owner of Tri-City :-) Seriously, MyPOS does what it is suppose to. It is a very solid POS. I can't think of anything i dislike about it.