Neto software


54 reviews(4.5/5)
54 reviews(4.5/5)

Neto is a cloud-based retail management solution that comes with modules such as point of sale (POS), inventory management, customer management and reporting. The solution is suitable for small and midsize retailers and wholesalers. The solution is able to manage fashion stores, tools and hardware, gift shops, toy store, sport and garden equipment.

Neto enables retailers to sell their products through different channels, including online via an e-commerce platform and offline using point of sale. It also enables retailers to receive payments through credit cards and payment portals such as Paypal, Stripe, Authorize.net and others.

Neto’s POS feature enables managers to handle and organize retail operation in multiple locations. The POS can also work offline to avoid downtime and revenue loss due to low or no internet connectivity.

The pricing is on a monthly subscription basis that suits small and midsize retailers and wholesalers.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

54 Reviews of Neto

Showing 1 - 20 of 54

Start your review of Neto

Click to start
  • Wendy from Villa Mondo Pty Ltd

    Number of employees: 2-10 employees

    September 2018

    B2B and B2C

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are happy to have made the change but as it is a platform to suit all, sometimes it is extremely difficult to achieve what we need. Our wholesale/retail supply is one of the biggest industries in the country and the things we need don't appear to reach the people who could make really good changes. Neto seem to be missing the opportunities in this area at the moment. I can't select the right industry as you don't offer it despite offering wholesale/retail for this review.

    Pros

    There is much to be applauded about the system as a whole as most beginners can fill in and follow the process at a basic level. It really helps us with sales agent and office orders. Most customers find the site easy to navigate. Overall we are very happy to have changed from MYOB as we believe Neto will evolve quickly and much of what we need will eventually happen.

    Cons

    This system is designed to suit a very wide range of business types however it has some problems when you need to use wholesale pricing ex gst and retail pricing including gst. Some really needed reports don't exist like "sales per item per salesperson." Support has not been able to provide a solution yet to the proper display of price points using two different price structures yet.

    There are also some unexplained "glitches" from time to time but they are rare.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • NIna from Heavy Metal Merchant

    Number of employees: 2-10 employees

    September 2018

    So Easy to Use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to change over, and use. Customer Service is great, you can always get someone on the phone.

    Pros

    It really is easy to get used to using Neto, after previously using a different platform, Neto just made so much more sense.

    Cons

    Couldn't quite get the shipping/Australia Post intergration working.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Maggie from Good Furniture

    Number of employees: 2-10 employees

    September 2018

    Easy and useful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is really amazing and useful software. It can achieve all the settings and effects you want to achieve. We use NETO connect Google shop save more times, integrate with NETO POS, the payment , the shipping cost etc, NETO make everything very easy to operate.

    Pros

    1. The more and useful functions.
    2. Good add on.
    3. The best technical Support

    Cons


    Lack of some New Zealand local resource integration.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tara from XIXILI Intima Sdn Bhd

    Number of employees: 51-200 employees

    September 2018

    Well thought out, and highly user friendly software

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Great user experience and easy to learn software.

    Cons

    There are some limitations and restrictions to what you can do in terms of adapting it to your business models needs. Especially in the marketing promotion module. Support for the system isn't always great, but not usually necessary as the software is user friendly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kerri from Kidsmanor Distributor

    Number of employees: 2-10 employees

    September 2018

    Amazing Platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customisations for Freight Quote shipping ; Customisations for Purchase Order template

    Pros

    -Easy to use
    -Customizations available for your desired Theme
    -Can be easily linked to third-party apps like eBay, Quickbooks, newsletters and chats
    -Flexible payment methods available
    -Easy customizations of invoices and email templates
    -Prompt support assistance

    Cons

    -Pricing packages (hoping this could go lower)
    -Removal of Chat support in the Dashboard

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mark from Management Consulting

    Number of employees: 2-10 employees

    September 2018

    An eCommerce Winner

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Neto has pre-packaged most of what small business needs in an eCommerce platform. We've been very impressed at how much functionality there is and how easy it has been to setup.

    Cons

    It is not as customizable as something like WordPress.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mark from Direct Pool Supplies

    Number of employees: 11-50 employees

    September 2018

    The best

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We'verecently changed over to Neto. The best thing we ever did. complete ecommerce and POS solution.

    Cons

    A tad complicated to intergrate if you have an existing eBay store.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ray from RAM Cycle Parts

    Number of employees: 1 employee

    September 2018

    RAM Cycle Parts Neto Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The main benefit is being able to control everything from the one dashboard. There are still things that you will need to go into ebay to control but the day to day stuff is pretty much all done on Neto.

    Pros

    Easy to list items on my web site and send them straight to ebay. Very good for someone with lots of ebay listings as templates and rules can be set up which saves a lot of time when making changes.

    Cons

    The initial data load from ebay into Neto was not as smooth as I would have liked. There was a lot of clean up and changes to make before going live and allowing updates to go back to ebay. It didn't phase me too much as I used to do a lot of software testing and setting up in my previous job roles but it could be an issue for the uninitiated.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Bianca from Two Little Steps

    Number of employees: 1 employee

    September 2018

    Comprehensive e-commerce software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fantastic customer support, I love having an onboarding team and account manager. Once I'd figured out how to set things up it wasn't extremely difficult and I could always ask someone for help. Very happy!

    Pros

    Firstly, that it's Australian based and charged in AUD. Secondly, how comprehensive it is. There are so many options and functionalities.

    Cons

    It had a steep learning curve for me, especially after I've used Shopify before which seemed much easier but Neto is more comprehensive.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Shauna from Tea Trend

    Number of employees: 1 employee

    September 2018

    Easy to use and professional look

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been with Neto for over a year and my experience has been really good. No issues. If I need help with something a friendly consultant from Neto is always at hand, always polite, friendly and knowledgeable.

    Pros

    Ease of use! It's easy to use and you get a great result

    Cons

    N/A I really like the software, I haven't had any issues at all

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • HARRY from INDUSTRY GROUP

    Number of employees: 2-10 employees

    September 2018

    Robust and relative to Australian eCommerce

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Shipping costs, customer ease of use, rewards

    Pros

    Functionality, features, addons, Australia based

    Cons

    Lacking some (not many) customization features in control panel settings and themes

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Claud from Wild Earth

    Number of employees: 11-50 employees

    September 2018

    Value for money, Neto is the best choice out there

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great, i highly value doing business with Neto

    Pros

    Cost, easy to use and easy to scale. Plus CS is in Australia

    Cons

    there is some missing functions that are the standard nowadays, like scan PO in, finance on POS, Import 301

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michelle from PUre Food Essentials

    Number of employees: 2-10 employees

    September 2018

    I love Neto

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Neto has assisted us with systemising our business. Our customers are giving us great feedback about the design and how easy it is for them to use. The onboarding support was fantastic and the ongoing support really helps us fine tune our site

    Pros

    The support is amazing and the site is easy and quick to use.

    Cons

    Working my way through the relationships with externals like google shopping. It's complicated.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Graeme from Kraftkolour P/L

    Number of employees: 2-10 employees

    September 2018

    Neto Shopping Cart

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Shopping cart works well and integrates well with Payment option and shipping options.

    Pros

    Works well on front end but over complicated on the back end for small business like ourselves.

    Cons

    With us changing prices and Price/size filters on products that have multiple sizes. Products that have a name change but the Product Variation DO NOT change.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • JJ from Recycled Mats

    Number of employees: 2-10 employees

    September 2018

    Local Aussie Business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Business is growing and so is the funcationality of Neto

    Pros

    Neto is a complex platform, it’s helped me grow my business and has many more features that I know I have yet to tap into.

    Cons

    As a medium business there are sometimes limitations to the time that glitches are resolved. But overall I understand that every business has these growing pains and I enjoy supporting an Aussie business that has support staff in Brisbane

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ryan from Process Systems

    Number of employees: 11-50 employees

    September 2018

    Great Platform, Alot more than just ecommerce

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Its more of an ERP system than an ecommerce solution. We run our whole business on this (with xero as well) and find it great. We are a larger sized business and it handles it fine.

    Pros

    Its funcionality and how much it does. We tried to avoid having too many add ons so we chose neto which has a huge range of funcionility

    Cons

    Its xero integration needs to show invoices reconciled in the xero back rec as paid in neto.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Versatile , not bad

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good user interface.
    Data availability is great, via API or Export UI.
    Integrated with most Australian Couriers.

    Cons

    Scheduled Export process will not start even there is no process running.
    API is good but still missing some important data.
    You cannot search via tracking number.
    System outage/issue every time they release new version.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nicholas from Ascend Solutions

    Specialty: Bar / nightclub

    Number of employees: 2-10 employees

    July 2018

    Motto should be "Near enough is good enough"

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Overpromised and under-delivered.

    Pros

    If compared to competition, there is nothing to like about this software. It is being left behind. Many basic feature of warehouse management are not available despite being "Advanced Inventory"

    Cons

    Abysmal customer service - lack of communication, leaving things unfinished, appalling wait times for assistance. Lots of promised features aren't even released yet (with no expected release dates available)

    This review was submitted organically. No incentive was offered
    Review Source
  • Dion from The 3D Printer

    May 2018

    Worst decision ever made

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Not much, every component they market favorably in seems to have added costs, and that's even if it works properly

    Cons

    Everything, the GUI is counter-intuitive, hardly works well enough to make sense and doesn't deliver on many fronts

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Philip from Sports

    Specialty: Sporting goods

    Number of employees: 2-10 employees

    April 2018

    Worst system ever

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using this system for over 12 months and quite frankly is the most frustrating thing i have ever done. Particularly the integration with Xero. For example, you will get integration errors saying that a customer in Xero doesnt exist and therefore invoices wont transfer. Interestingly the day before, invoices transferred to that customer fine, and nothing has changed. And despite having asked hundreds of times for someone to tell me what fields map between the two systems, nobody has been able to tell me. Avoid at all costs.

    Cons

    integration with Xero is terrible
    stock costing doesnt exist
    least intuitive system i have ever dealt with
    cant do simple things like delete SKU's that have never had any activity on them
    support is unhelpful
    stock management is half baked

    This review was submitted organically. No incentive was offered
    Review Source
Do you use Neto?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 685-8455