--- title: "IT Retail Software Reviews, Demo & Pricing - 2026" description: "Review of IT Retail Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/next-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Point of Sale Software](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/) / IT Retail Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/next-profile/reviews/) # IT Retail Review From $69/month 1 plan Wondering if IT Retail is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview IT Retail 4.6 [(22)](https://www.softwareadvice.com/retail/next-profile/reviews/) Pricing Starting at $69.00 per feature per month ### About IT Retail IT Retail is a cloud-based point of sale (POS) solution built especially for independently-run grocery stores and retailers. Key features include inventory management, customer management and mobile device support. IT Retail offers scanner-and-scale integration as well as weighted-item tracking. The solution enables users to run reports tracking metrics such as popular purchases, individual product performance and employee behavior. IT Retail also includes employee management functionality such as a staff time clock and performance reviews. The solution works with Apple Pay, takes EBT payments and supports gift cards. IT Retail is available for purchase on a per register per month basis. Do you work for IT Retail? [Manage this product listing](https://www.g2.com/products/it-retail/claim_requests/new?auto=true) Wondering if IT Retail is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. ## IT Retail User Interface ## Popular IT Retail Alternatives Main Product IT Retail 4.6 [(22)](https://www.softwareadvice.com/retail/next-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.43Value for money - 4.67Customer support - 4.45Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(582)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.40Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(554)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(729)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.85Ease of use - 3.62Value for money - 3.63Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) 4.1 [(134)](https://www.softwareadvice.com/retail/rainpos-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.02Value for money - 4.11Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [AmberPOS](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/) 4.1 [(51)](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.08Value for money - 4.04Customer support - 4.22Functionality Pricing Starting at CA$995.00 one time Get Price ## IT Retail Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Starter $69.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## IT Retail Features - Popular features found in Point of Sale Accounting Integration Barcode/Ticket Scanning Customer Accounts Discount Management eCommerce Management Electronic Payments Electronic Signature Gift Card Management Inventory Management Multi-Location Order Management - More features of IT Retail Access Controls/Permissions Activity Dashboard API Barcode Recognition Billing & Invoicing Cash Management Commission Management Credit Card Processing CRM Customer Database Customer History Customizable Reports Data Import/Export Data Synchronization Employee Management For Retail Inventory Tracking Invoice Management Layaway Management Lottery Management Loyalty Program Mobile Access Offline Access Ordering Automation Payment Processing Performance Metrics Point of Sale (POS) Price/Margin Management Pricing Management Promotions Management Purchase Order Management Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Reporting/Analytics Reporting & Statistics Retail Inventory Management Retail Management Retail POS Returns Management Returns Tracking Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis Stock Management Third-Party Integrations Touch Screen Transaction History ## IT Retail Integrations QuickBooks Online Advanced Integration rated undefined from -1 review ## IT Retail User Reviews ## IT Retail customer ratings - Overall rating: 4.6/5 - Total reviews: 22 ### Rating distribution - 5 stars: 18 reviews (82%) - 4 stars: 2 reviews (9%) - 3 stars: 1 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (5%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.4/5 - Customer support: 4.7/5 - Functionality: 4.5/5 --- ### Competent Compassionate Understanding and Bright - Overall rating: 5/5 - Reviewer: Adrian A. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was just really great. The person who helped me [sensitive content hidden] was very helpful patient bright and understanding and also communicated things very feasibly. She also helped in being able to navigate certain things and let me know of things I did not know before hand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user interface, how easy it is to use the actual software. #### Cons I don't know if there are language settings. If there are I'd like that and think that would be helpful. --- ### Inventory reviews - Overall rating: 4/5 - Reviewer: Maurice R. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros user friendly, easy to get IT support, #### Cons No in person support, when we first got the system it would've been nice to get some on site training --- ### The Worst System Imaginable - Overall rating: 1/5 - Reviewer: Rhonda C. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered The worst possible customer service experience in my entire life with anything. I have had better customer service by a girl scout selling cookies than this group of so called "professionals". The product does not do what they say it does. Do not be duped into buying this system. You will regret it. They had to pay off the people on their website to get those reviews because I cannot imagine anyone liking this system unless they have 5 products and nothing else. Again, save yourself the heartache and aggravation and do it by pencil and paper if you have to before you buy this junk. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There is literally nothing positive I can say about this system. It is hard to set up, hard to use, slow processor, just simply horrible. #### Cons The customer service is non-existent. Their reps literally yelled at my staff when calling in to get assistance with the numerous issues. In one week we spent over 10 hours on trouble calls. They promised quickbooks integration that would offer quality reports, they don't. The sales reports suck. The restaurant pos is horrid and has so many glitches that they will not address. The retail point of sale is awful and half of the time rings things up incorrectly. You can enter an item in, save it, and then poof it's gone. If I could get my money back I would. RUN AWAY FROM THIS SYSTEM! #### Reasons for switching to IT Retail Needed something more grocery store friendly and for larger volumes of sales. --- ### CUSTUMER SERVICE - Overall rating: 5/5 - Reviewer: PAUL P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros POS FROUNT END AND CUSTUMER SERVICE AND I LIKE THAT IS I DONT HAVE TO STAY ON LINE FOR CUSTUMER SERVICE #### Cons EASY TO USE AND NO COMPLAINTS, I like the software --- ### [sensitive content hidden] is the best! - Overall rating: 5/5 - Reviewer: Enrique G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would describe my overall experience with IT retail as great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most about IT retail is that it’s Fast & efficient. #### Cons There are NO cons on what I least liked about IT RETAIL --- ### First year review - Overall rating: 3/5 - Reviewer: Kathleen J. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros How fast support answers the phone, . #### Cons The back reports, they are very confusing, hard to read and don't download very well. --- ### ADDING EASE TO YOUR DAY TO DAY SELLS. - Overall rating: 5/5 - Reviewer: Annika B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros IT Retail POS accompanies a smooth, natural interface that makes it simple to set up and learn. The POS programming has a few inherent applications that are explicit for taking care of specific requirements. These applications separate IT Retail's various capacities, so you can discover the things you need rapidly, keeping everything straightforward. What's more, Works Even When Your Store is Offline We realize how significant it is for a retail location framework to consistently be up and taking installments. That is the reason we planned our framework to work regardless of whether the web is separated. #### Cons IT IS A LITTLE MORE THAN I WANTED TO SPEND ON A SYSTEM .BUT SOMETIME QUALITY OUTWAYS QUANTITY. I AM NOT THE LEAST BIT UNSATISFIED WITH MY CHOICE. --- ### great customer servikce - Overall rating: 5/5 - Reviewer: cindi f. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use, customer support and looks of system #### Cons no problems, I have not had any issues with system --- ### Great POS for Smaller Stores - Overall rating: 5/5 - Reviewer: David G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We are an all-organic store based in Riverside and a big source of our revenue is our hot food/drinks section in the store. The problem is that even though we have 2 main registers up front for people to pay at, a lot of people were ordering food/drinks at the deli and then just walking out with it instead of paying. When we heard about Retail NEXT we were excited because we were looking for a system that was lightweight enough to be installed at the deli counter but that could still handle checking out our produce and dry good items. It's really been the perfect fit for us because we already use IT Retail for the main registers and we love the service and the features that we get from them. So far our experience has been great; there have been a few software bugs but the best part about IT Retail is that they are super responsive to all of our problems. If we call them with an issue it's usually a same-day fix and we are back up and running. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloud-based, EMV and EBT, can handle full grocery checkout, easy to use/easy to train on. #### Cons Get better pin pads #### Vendor response Thanks for the review David! We are thrilled that you've had such a good initial experience! And we are working on the pin pads :) Replied December 2016 --- ### excellent - Overall rating: 5/5 - Reviewer: Zaman M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered excellent service setup very quick we transfer our data from another system very quick #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros andres work really well setup the system quick. Really like the service. #### Cons there is nothing which i dont like everything going perfect --- Showing 1 - 10 of 22 Reviews [See All Reviews](https://www.softwareadvice.com/retail/next-profile/reviews/) ## Other Top Recommended Point of Sale Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **25** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (582) Recently recommended **23** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (729) Recently recommended **20** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **19** times Stuck Between Options? Our experts can help you compare IT Retail with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice