Retail MARKET software


Retail MARKET is a cloud­-based point of sale (POS) solution built especially for independently-run grocery stores and retailers. Key features include inventory management, customer management and mobile device support.

Retail MARKET offers scanner-and-scale integration as well as weighted-item tracking. The solution enables users to run reports tracking metrics such as popular purchases, individual product performance and employee behavior.

Retail MARKET also includes employee management functionality such as a staff time clock and performance reviews. The solution works with Apple Pay, takes EBT payments and supports gift cards.

Retail MARKET is available for purchase on a per register per month basis.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 10

4 Reviews of Retail MARKET

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  • nilesh from Direct Pay LLC

    Number of employees: 2-10 employees

    May 2018

    Setting up the systems was the biggest part where we had some challenges, but over all was good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's 100% cloud based, system needs to be rebooted to have the updates from back-end to front end. It's designed to run for high volume transactions.

    Cons

    Cost factor on the complete system is very high, with the hardware, but it can be brought down if the hardware is sourced from correct oplaces

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Carl from New Deal Fish Market

    January 2017

    New Deal Fish Market

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We never used a POS system until we were approached by Retail Next. After using the system for one year I can say that it has helped me track my business better than ever.

    Review Source: Capterra
  • Valerie from Sophia's Greek Pantry North

    Number of employees: 2-10 employees

    January 2017

    Great Product and Staff!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Being a new business owner, I wasn't sure what to expect from this product. We ran into a few minor glitches here and there, and the staff has been incredibly responsive and has always taken my needs and suggestions into consideration. I love using the software once all the bugs were/are worked out. It's very easy to use. I like the IT Retail site and all the features it offers, like entering the end of day totals, reporting, and the ability to edit the register buttons. I don't intend on changing the product in my business and I look forward to growing our relationship!

    Pros

    It's easy to use and edit, and the staff goes above and beyond to keep me happy.

    Cons

    Too many glitches, but once they are worked out this thing will run very nicely.

    Review Source: Capterra

    Response: IT Retail, IT Retail

    January 2017

    Hey Valerie, Thanks so much for your kind words! We've loved working with you so far and look forward to many more years working together! -Stephen

  • David from Goodwin's Organics

    Number of employees: 11-50 employees

    December 2016

    Great POS for Smaller Stores

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are an all-organic store based in Riverside and a big source of our revenue is our hot food/drinks section in the store. The problem is that even though we have 2 main registers up front for people to pay at, a lot of people were ordering food/drinks at the deli and then just walking out with it instead of paying. When we heard about Retail NEXT we were excited because we were looking for a system that was lightweight enough to be installed at the deli counter but that could still handle checking out our produce and dry good items. It's really been the perfect fit for us because we already use IT Retail for the main registers and we love the service and the features that we get from them. So far our experience has been great; there have been a few software bugs but the best part about IT Retail is that they are super responsive to all of our problems. If we call them with an issue it's usually a same-day fix and we are back up and running.

    Pros

    Cloud-based, EMV and EBT, can handle full grocery checkout, easy to use/easy to train on.

    Cons

    Get better pin pads

    Review Source: Capterra

    Response: IT Retail, IT Retail

    December 2016

    Thanks for the review David! We are thrilled that you've had such a good initial experience! And we are working on the pin pads :)

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