# IT Retail Software Reviews, Demo & Pricing - 2026 > Review of IT Retail Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/next-profile --- [Home](https://www.softwareadvice.com/) / [Point of Sale Software](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/) / IT Retail Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/next-profile/reviews/) # IT Retail 2026: Benefits, Features & Pricing Wondering if IT Retail is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview IT Retail 4.6 [(22)](https://www.softwareadvice.com/retail/next-profile/reviews/) Pricing Starting at $69.00 per month ### About IT Retail IT Retail is a cloud-based point of sale (POS) solution built especially for independently-run grocery stores and retailers. Key features include inventory management, customer management and mobile device support. IT Retail offers scanner-and-scale integration as well as weighted-item tracking. The solution enables users to run reports tracking metrics such as popular purchases, individual product performance and employee behavior. IT Retail also includes employee management functionality such as a staff time clock and performance reviews. The solution works with Apple Pay, takes EBT payments and supports gift cards. IT Retail is available for purchase on a per register per month basis. Wondering if IT Retail is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. ## IT Retail User Interface ## Popular IT Retail Alternatives Main Product IT Retail 4.6 [(22)](https://www.softwareadvice.com/retail/next-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.43Value for money - 4.67Customer support - 4.45Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Google Pay](https://www.softwareadvice.com/retail/google-pay-profile/) 4.6 [(919)](https://www.softwareadvice.com/retail/google-pay-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.59Value for money - 4.16Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(576)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.41Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26496)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(726)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.62Value for money - 3.63Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(553)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price ## IT Retail Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Starter $69.00 per feature, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## IT Retail Features - Popular features found in Point of Sale Accounting Integration Barcode/Ticket Scanning Customer Accounts Discount Management eCommerce Management Electronic Payments Electronic Signature Gift Card Management Inventory Management Multi-Location Order Management - More features of IT Retail Access Controls/Permissions Activity Dashboard API Barcode Recognition Billing & Invoicing Cash Management Commission Management Credit Card Processing CRM Customer Database Customer History Customizable Reports Data Import/Export Data Synchronization Employee Management For Retail Inventory Tracking Invoice Management Layaway Management Lottery Management Loyalty Program Mobile Access Offline Access Ordering Automation Payment Processing Performance Metrics Point of Sale (POS) Price/Margin Management Pricing Management Promotions Management Purchase Order Management Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Reporting/Analytics Reporting & Statistics Retail Inventory Management Retail Management Retail POS Returns Management Returns Tracking Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis Stock Management Third-Party Integrations Touch Screen Transaction History ## IT Retail Integrations QuickBooks Online Advanced Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review ## IT Retail User Reviews Overall Rating 4.6 Ratings Breakdown 5 82% 4 9% 3 5% 2 0% 1 5% Secondary Ratings Ease of Use 4.5 Value for money 4.4 Customer support 4.7 Functionality 4.5 AA Adrian A. Verified reviewer Restaurants 51-200 employees Used daily for less than 6 months Reviewed May 2025 Competent Compassionate Understanding and Bright 5 It was just really great. The person who helped me \[sensitive content hidden\] was very helpful patient bright and understanding and also communicated things very feasibly. She also helped in being able to navigate certain things and let me know of things I did not know before hand. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The user interface, how easy it is to use the actual software. Cons: I don't know if there are language settings. If there are I'd like that and think that would be helpful. Read More MR Maurice R. Verified reviewer Retail 11-50 employees Used daily for less than 2 years Reviewed April 2024 Inventory reviews 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: user friendly, easy to get IT support, Cons: No in person support, when we first got the system it would've been nice to get some on site training Read More RC Rhonda C. Verified reviewer Retail 11-50 employees Used daily for less than 6 months Review source Reviewed May 2024 The Worst System Imaginable 1 The worst possible customer service experience in my entire life with anything. I have had better customer service by a girl scout selling cookies than this group of so called "professionals". The product does not do what they say it does. Do not be duped into buying this system. You will regret it. They had to pay off the people on their website to get those reviews because I cannot imagine anyone liking this system unless they have 5 products and nothing else. Again, save yourself the heartache and aggravation and do it by pencil and paper if you have to before you buy this junk. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There is literally nothing positive I can say about this system. It is hard to set up, hard to use, slow processor, just simply horrible. Cons: The customer service is non-existent. Their reps literally yelled at my staff when calling in to get assistance with the numerous issues. In one week we spent over 10 hours on trouble calls. They promised quickbooks integration that would offer quality reports, they don't. The sales reports suck. The restaurant pos is horrid and has so many glitches that they will not address. The retail point of sale is awful and half of the time rings things up incorrectly. You can enter an item in, save it, and then poof it's gone. If I could get my money back I would. RUN AWAY FROM THIS SYSTEM! Reasons for switching to IT Retail Needed something more grocery store friendly and for larger volumes of sales. Read More PP PAUL P. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Reviewed March 2024 CUSTUMER SERVICE 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: POS FROUNT END AND CUSTUMER SERVICE AND I LIKE THAT IS I DONT HAVE TO STAY ON LINE FOR CUSTUMER SERVICE Cons: EASY TO USE AND NO COMPLAINTS, I like the software Read More EG Enrique G. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 12 months Reviewed June 2024 \[sensitive content hidden\] is the best! 5 I would describe my overall experience with IT retail as great! Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: What I like the most about IT retail is that it’s Fast & efficient. Cons: There are NO cons on what I least liked about IT RETAIL Read More KJ Kathleen J. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Reviewed April 2024 First year review 3 Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 2 Functionality Pros: How fast support answers the phone, . Cons: The back reports, they are very confusing, hard to read and don't download very well. Read More AB Annika B. Verified reviewer Retail 11-50 employees Used daily for less than 12 months Review source Reviewed February 2021 ADDING EASE TO YOUR DAY TO DAY SELLS. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: IT Retail POS accompanies a smooth, natural interface that makes it simple to set up and learn. The POS programming has a few inherent applications that are explicit for taking care of specific requirements. These applications separate IT Retail's various capacities, so you can discover the things you need rapidly, keeping everything straightforward. What's more, Works Even When Your Store is Offline We realize how significant it is for a retail location framework to consistently be up and taking installments. That is the reason we planned our framework to work regardless of whether the web is separated. Cons: IT IS A LITTLE MORE THAN I WANTED TO SPEND ON A SYSTEM .BUT SOMETIME QUALITY OUTWAYS QUANTITY. I AM NOT THE LEAST BIT UNSATISFIED WITH MY CHOICE. Read More cf cindi f. Verified reviewer Supermarkets 2-10 employees Used daily for more than 2 years Reviewed March 2024 great customer servikce 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: ease of use, customer support and looks of system Cons: no problems, I have not had any issues with system Read More DG David G. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 6 months Review source Reviewed December 2016 Great POS for Smaller Stores 5 We are an all-organic store based in Riverside and a big source of our revenue is our hot food/drinks section in the store. The problem is that even though we have 2 main registers up front for people to pay at, a lot of people were ordering food/drinks at the deli and then just walking out with it instead of paying. When we heard about Retail NEXT we were excited because we were looking for a system that was lightweight enough to be installed at the deli counter but that could still handle checking out our produce and dry good items. It's really been the perfect fit for us because we already use IT Retail for the main registers and we love the service and the features that we get from them. So far our experience has been great; there have been a few software bugs but the best part about IT Retail is that they are super responsive to all of our problems. If we call them with an issue it's usually a same-day fix and we are back up and running. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Cloud-based, EMV and EBT, can handle full grocery checkout, easy to use/easy to train on. Cons: Get better pin pads Vendor Response Thanks for the review David! We are thrilled that you've had such a good initial experience! And we are working on the pin pads :) Replied December 2016 Read More ZM Zaman M. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Review source Reviewed May 2024 excellent 5 excellent service setup very quick we transfer our data from another system very quick Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: andres work really well setup the system quick. Really like the service. Cons: there is nothing which i dont like everything going perfect Read More Showing 1 - 10 of 22 Reviews [See All Reviews](https://www.softwareadvice.com/retail/next-profile/reviews/) ## Other Top Recommended Point of Sale Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (576) Recently recommended **48** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (553) Recently recommended **48** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (726) Recently recommended **35** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **31** times Stuck Between Options? Our experts can help you compare IT Retail with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice