IT Retail

RATING:

4.9

(13)

About IT Retail

IT Retail is a cloud-based point of sale (POS) solution built especially for independently-run grocery stores and retailers. Key features include inventory management, customer management and mobile device support. IT Retail offers scanner-and-scale integration as well as weighted-item tracking. The solution enables users to run reports tracking metrics such as popular purchases, individual product performance and employee behavior. IT Retail also includes employee management functionality such as a staff time clock and performance reviews. The solution works with Apple Pay, takes EBT payments and supports gift cards. IT Retail is available for purchase on a per register per month basis.

IT Retail Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for IT Retail

1 - 5 of 13 Reviews

cindi

Supermarkets, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

great customer servikce

PROS

ease of use, customer support and looks of system

CONS

no problems, I have not had any issues with system

Annika

Retail, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

ADDING EASE TO YOUR DAY TO DAY SELLS.

PROS

IT Retail POS accompanies a smooth, natural interface that makes it simple to set up and learn. The POS programming has a few inherent applications that are explicit for taking care of specific requirements. These applications separate IT Retail's various capacities, so you can discover the things you need rapidly, keeping everything straightforward. What's more, Works Even When Your Store is Offline We realize how significant it is for a retail location framework to consistently be up and taking installments. That is the reason we planned our framework to work regardless of whether the web is separated.

CONS

IT IS A LITTLE MORE THAN I WANTED TO SPEND ON A SYSTEM .BUT SOMETIME QUALITY OUTWAYS QUANTITY. I AM NOT THE LEAST BIT UNSATISFIED WITH MY CHOICE.

Valerie

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2017

Great Product and Staff!

Being a new business owner, I wasn't sure what to expect from this product. We ran into a few minor glitches here and there, and the staff has been incredibly responsive and has always taken my needs and suggestions into consideration. I love using the software once all the bugs were/are worked out. It's very easy to use. I like the IT Retail site and all the features it offers, like entering the end of day totals, reporting, and the ability to edit the register buttons. I don't intend on changing the product in my business and I look forward to growing our relationship!

PROS

It's easy to use and edit, and the staff goes above and beyond to keep me happy.

CONS

Too many glitches, but once they are worked out this thing will run very nicely.

Vendor Response

Hey Valerie, Thanks so much for your kind words! We've loved working with you so far and look forward to many more years working together! -Stephen

Replied January 2017

PAUL

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

CUSTUMER SERVICE

PROS

POS FROUNT END AND CUSTUMER SERVICE AND I LIKE THAT IS I DONT HAVE TO STAY ON LINE FOR CUSTUMER SERVICE

CONS

EASY TO USE AND NO COMPLAINTS, I like the software

Archie

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Great flexibility, Information at your finger tips and reliability

Can better run my store with a reliable frontend system and a backend system that can provide my the information I need to make timely decisions. Every issue has been address and resolved quickly by there friendly support staff. IT Retail offers so much it is hard to learn all the features.

PROS

Reliable, easy to use, Great Support, provides the information I need to make business decisions. Easily adaptable to other third party programs.

Vendor Response

Thanks Archie! We're happy you're happy with IT Retail!

Replied June 2017