IT Retail

RATING:

4.9

(15)

About IT Retail

IT Retail is a cloud-based point of sale (POS) solution built especially for independently-run grocery stores and retailers. Key features include inventory management, customer management and mobile device support. IT Retail offers scanner-and-scale integration as well as weighted-item tracking. The solution enables users to run reports tracking metrics such as popular purchases, individual product performance and employee behavior. IT Retail also includes employee management functionality such as a staff time clock and performance reviews. The solution works with Apple Pay, takes EBT payments and supports gift cards. IT Retail is available for purchase on a per register per month basis.

IT Retail Pricing

Pricing is on a monthly subscription basis, starting from $79 per month.

Starting price: 

$199.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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IT Retail Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for IT Retail

1 - 5 of 15 Reviews

cindi

Supermarkets, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

great customer servikce

PROS

ease of use, customer support and looks of system

CONS

no problems, I have not had any issues with system

Annika

Retail, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

ADDING EASE TO YOUR DAY TO DAY SELLS.

PROS

IT Retail POS accompanies a smooth, natural interface that makes it simple to set up and learn. The POS programming has a few inherent applications that are explicit for taking care of specific requirements. These applications separate IT Retail's various capacities, so you can discover the things you need rapidly, keeping everything straightforward. What's more, Works Even When Your Store is Offline We realize how significant it is for a retail location framework to consistently be up and taking installments. That is the reason we planned our framework to work regardless of whether the web is separated.

CONS

IT IS A LITTLE MORE THAN I WANTED TO SPEND ON A SYSTEM .BUT SOMETIME QUALITY OUTWAYS QUANTITY. I AM NOT THE LEAST BIT UNSATISFIED WITH MY CHOICE.

Maurice

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Inventory reviews

PROS

user friendly, easy to get IT support,

CONS

No in person support, when we first got the system it would've been nice to get some on site training

Archie

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Great flexibility, Information at your finger tips and reliability

Can better run my store with a reliable frontend system and a backend system that can provide my the information I need to make timely decisions. Every issue has been address and resolved quickly by there friendly support staff. IT Retail offers so much it is hard to learn all the features.

PROS

Reliable, easy to use, Great Support, provides the information I need to make business decisions. Easily adaptable to other third party programs.

Vendor Response

Thanks Archie! We're happy you're happy with IT Retail!

Replied June 2017

David

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Great POS for Smaller Stores

We are an all-organic store based in Riverside and a big source of our revenue is our hot food/drinks section in the store. The problem is that even though we have 2 main registers up front for people to pay at, a lot of people were ordering food/drinks at the deli and then just walking out with it instead of paying. When we heard about Retail NEXT we were excited because we were looking for a system that was lightweight enough to be installed at the deli counter but that could still handle checking out our produce and dry good items. It's really been the perfect fit for us because we already use IT Retail for the main registers and we love the service and the features that we get from them. So far our experience has been great; there have been a few software bugs but the best part about IT Retail is that they are super responsive to all of our problems. If we call them with an issue it's usually a same-day fix and we are back up and running.

PROS

Cloud-based, EMV and EBT, can handle full grocery checkout, easy to use/easy to train on.

CONS

Get better pin pads

Vendor Response

Thanks for the review David! We are thrilled that you've had such a good initial experience! And we are working on the pin pads :)

Replied December 2016