--- title: "Odoo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Odoo . Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Odoo is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/odoo-pos-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) / Odoo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/odoo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/odoo-profile/alternatives/) # Odoo User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 1,331 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 3.9/5 - Value for money: 4.1/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 701 reviews (53%) - 4 stars: 402 reviews (30%) - 3 stars: 103 reviews (8%) - 2 stars: 38 reviews (3%) - 1 star: 87 reviews (7%) ### Most mentioned pros - The invoicing, contact management, and sales tracking capabilities are all housed in a single roof without the need to pay three different tools and this is something that I really liked after it was all set up and operational. - The platform provides a comprehensive and centralized solution for managing different business operations, such as CRM, sales, inventory, accounting, HR, and project management, in one system - Odoo has solved our diverse business needs including supply chain management, social media management and all procurement related processes. ### Most mentioned cons - We contracted with Odoo to develop a custom ERP solution for our small business over a year ago, and the project remains unfinished to this day. - There was no willingness to accommodate a reasonable request, and the communication quickly became focused on legal obligations instead of finding a customer-friendly solution. - Dishonesty, lack of professionalism, false promises on deadlines, refused to give a hard target date on software development. ## Odoo customer reviews Showing reviews 1-25 of 1,331 (page 1). ### Odoo Enthusiast - Overall rating: 5/5 - Reviewer: Micah S. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is an amazing product to interface with. We are building integrations with dozens of other platforms. #### Cons I can be a daunting ecosystem for new developers. The level of complexity for seamingly simple operations can be overwhelming. #### Reasons for switching to Odoo Needed more flexibility. Odoo gave us what we needed. --- ### To be recommended for WHS / Logistics - Overall rating: 4/5 - Reviewer: Christoph B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Satisfied because it provides the required specs for us and most of these can be used in the standard configuration. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to use and implement WHS / inventory solution for medium sized complexity in the items and logistics setup. Adequate pricing and deployment / configuration. #### Cons As with many solutions, the configuration to our product categories and hierarchies required significant upfront investment during the deployment phase. #### Reasons for switching to Odoo Product did not run reliable and lead to delays and inaccuracies in our inventory mgmt. --- ### Odoo CRM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it's a plateforme of managment and sharing informations, #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros performance, user friendly, customizable, used inside inetgrated ERP #### Cons that there is always a new version so you need to migrate and not using the same --- ### Just don't waste your time - Overall rating: 1/5 - Reviewer: Gene C. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It's as bad as Albonomics in Australia, only worse. Fancy being charged a premium, to populate yoru subscription to use what you paid for Our fee went from $567/yr to over $5000 per year So then we had to delete all the work we paid for Was an experience that cost thousands in dollars and 6 months in time, for no outcome. The onlytime they return contact is to hit you with the mother of all invoices. Just avoid. It is not worth it #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros It looks good, sounds good, until you sign up. The experience is so bad, we sacked the firm that signed us up #### Cons It took months, to get any support. Then we had to engage a specialist to upload, populate and be able to use it only to find they wanted to charge an extra 5k pa for the work we paid for to do its job --- ### Odoo. A lot but needs a lot. - Overall rating: 3/5 - Reviewer: Rick C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it was mid. I wanted to like it. I wanted to use it. I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third party service. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The product itself is amazing. It can do just about anything. There are plenty of features across all business elements to run your entire business off Odoo. #### Cons Very very clunky and requires a fair bit of manipulation to set it up how you want. You will need a true programmer to fix things to talk how you want them to talk. You will need a programmer to set it up to best run whatever field you are in. Most others are fairly easy to frame as you want with some basic tech knowledge. Odoo needs more. #### Reasons for choosing Odoo We didn't. We tried it as an option but elected not to migrate. #### Reasons for switching to Odoo Wanted to try other options. We did switch back to Zoho --- ### Odoo provides a flexible and customizable ERP platform for scaling business workflows - Overall rating: 4/5 - Reviewer: Estrella A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For over a year, Odoo gave us strong value for money and solid sales management. Its open-source flexibility simplified contact management and invoicing, despite slow customer support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Modular architecture makes extending sales management and transaction management effortless. Contact management connects well, invoicing triggers cleanly, and value for money is strong. #### Cons Upgrading custom modules between major versions has a steep learning curve. Ease of use drops in complex accounting, customer support is slow, and invoicing rules take time to configure. --- ### be aware of intransparant cross-country pricing - Overall rating: 2/5 - Reviewer: Niels d. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Not too positive after this sudden price hike, that really damaged our trust in the company severely. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros A versatile, ERP-like system that you can expand upon fairly easily. The UI is not intuitive, but with some effort you can learn to work with it. #### Cons their invoicing is very unclear: they suddenly more than doubled our monthly costs because a tiny part of our operation was in a more expensive country. Very unexpected and completely inflexible, we feel very misled in this case. This only surfaced months into our collaboration, when it's hard to pull back out. --- ### A Powerful and Flexible All-in-One Business Management Platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Odoo has been positive. It is a powerful and flexible business management platform that can bring many different processes together in one place. The integration between modules is particularly useful and can significantly reduce manual work and improve visibility across the business. While the initial setup and learning curve can take some time, once properly configured, Odoo can become a very effective solution for managing day-to-day business operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about Odoo is that it brings multiple business functions into one integrated platform. CRM, sales, invoicing, accounting, inventory, purchasing and other modules can all work together, which reduces the need for multiple separate systems and manual data entry. I also appreciate the flexibility and customization options, allowing the system to be adapted to different business processes as the company grows. #### Cons The main drawback is that Odoo can take some time to configure and learn, especially when using multiple modules or advanced features. Some workflows are not immediately intuitive, and customization can require technical knowledge. There can also be occasional performance issues or bugs, particularly with larger databases or more complex configurations. Customer support and pricing flexibility could also be improved. --- ### Easy to use for HR basics, but needs better consolidated reporting - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's worked well for the day-to-day HR basics — tracking leave and handling payslips — and the interface makes it easy to get around. The friction is really around reporting and consolidation rather than the core features themselves. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The interface is clean and easy to use. We've mainly used Odoo as a leave tracker and for managing payslips, and it's been simple enough for both HR and employees to pick up without much training #### Cons The main pain point has been getting a consolidated view of things — there's no easy way to download all payslips together in one go, or to pull a quick summary of leave balances across the team. You end up doing it one by one, which adds up. --- ### Solid platform if you budget time for setup - Overall rating: 4/5 - Reviewer: Ansuman R. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We switched from multiple systems to Odoo and consolidated everything. It works well for our needs. Setup was initially complicated but once it was running things improved. Not perfect but worth the investment if you're patient with the learning phase. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The dashboard is clean and easy to navigate. API integration with shipping carriers was seamless. Reporting features are good enough for day-to-day operations. Inventory tracking is solid. #### Cons I would say Learning curve is steep for non-technical users. Mobile app is basic. System slows down with large datasets which i have noticed might not be applicable for everyone. --- ### Odoo Review - Overall rating: 5/5 - Reviewer: Erik S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was great and will recommend this platform for small to medium sized operations. This is a great option for warehouse management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Odoo is very simple to set up, use and manage warehouse orders and inventory items at many different warehouse locations. The customer support is Amazing and always there to assist. Value compared to other platforms are cost effective which makes Odoo one of the go to platforms. #### Cons It was slightly complexed adding the inventory items to track into each warehouse location, which Odoo could simplify that process it will be one of the fastest systems to get started with. #### Reasons for choosing Odoo It was the best cost effective solution with the best customer service before seeing any platforms. #### Reasons for switching to Odoo To search for a better cost effective solution for smaller business operations. A system not complete and simple to set up. --- ### Not worth the look - Overall rating: 2/5 - Reviewer: Kyle M. - Verified reviewer: Yes - Industry: Computer Games - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I found it to be extremely negative and even after I told them that this is not what I was looking for at all they continued to try to push a sale on me #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I tried to give this product a real go during a free trial and it didn't suit any of my needs so unfortunately I have to say there was nothing I liked about it #### Cons It felt too clunky and not very user friendly. Even after discussing my needs with support and following their instructions it was not very good for me #### Reasons for choosing Odoo A free trial was given to see if the product was for me. Unfortunately it was nit #### Reasons for switching to Odoo Tried to make it so I didn't have to write multiple sheets to get the data I needed, just punch in a few numbers and everything was there --- ### Comprehensive and Flexible ERP Solution for Growing Businesses - Overall rating: 4/5 - Reviewer: Junaid Tharupeedikayil S. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Odoo has been positive. The platform provides a comprehensive and centralized solution for managing different business operations, such as CRM, sales, inventory, accounting, HR, and project management, in one system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most about Odoo is its all-in-one business management approach. It integrates CRM, sales, accounting, inventory, HR, and project management into a single platform, which reduces the need for multiple software tools. #### Cons What I liked least about Odoo is that some modules can feel complex and require technical expertise during setup and customization, especially for businesses with unique workflows --- ### Odoo really does work most of the time - Overall rating: 5/5 - Reviewer: Eugene S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate. The bank feed allows me to know what is going to happen by the end of the month instead of being caught off guard. I can access this system with my cell phone while sitting at the dentist office waiting. As we continue to expand into various countries and subsequently multiple currency accounts, odoo can manage them all. Since we transitioned away from quickbooks, the audit trail is much cleaner and the auditors can simply go through their process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reports give you current, live numbers, IF (AND WHEN) you ever get around to putting in the actual data. We were forced to hire someone to repair the api, however once done it will transfer transactions from another platform which is acceptable. The csv imports for 1099s and customer additions are faster than I thought they would be. #### Cons When viewing things at the top level, I dislike seeing where an invoice belongs to within an entity since you cannot tell while running a report. Also, the tools used for creating your own custom reports are completely frustrating. --- ### Flexible and powerful, but needs some polish - Overall rating: 4/5 - Reviewer: Elon E. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I liked most about Odoo is that everything is in one place, like CRM, accounting, ops… so you don’t switch tools all the time. It’s pretty easy to use, scales well, and you can customize it a lot, for a fair price too. #### Cons What I liked least about Odoo is that some features can feel a bit rough or not fully polished, and you sometimes need technical skills to customize things properly. Also, performance can slow down with many modules, and support isn’t always super responsive. --- ### Managing Sales With Odoo Software - Overall rating: 5/5 - Reviewer: Simeon O. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered It is alway a pleasure working with Odoo cause they have every single tool and features that i need to get tasks done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Odoo is easy to use for creating and designing Websites because it doesn't require coding skills. It is amazing for sales management and Transaction management. If you want to secure you transactions Odoo is definitely the platform you should be using because it allows you to see each and every transaction and this helps you so that no one can steal from you. #### Cons I don't have any dislikes from my end cause this platform doesn't have issues for starters and for it works fine. --- ### Odoo's Excellence In Website Creation & Designing With Zero Coding Skills - Overall rating: 5/5 - Reviewer: karanja K. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Odoo doesn't require the user to have coding skills to build a well functioning Website for they do all that for your without coding skills. Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Odoo is a nice Website builder platform that i find to be really easy to use and one with a user-friendly interface. #### Cons Odoo lacks nothing at all. I tend to find this software rather easy to use for Web creation and designing. I don’t have problems with the platform. --- ### my with business Odoo - Overall rating: 4/5 - Reviewer: Heather H. - Verified reviewer: Yes - Industry: Investment Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Complete elimination of information silos. All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Odoo's core strength lies in its fully integrated "Swiss Army knife" approach. Being able to start with a single module and activate others as the business grows is a true luxury. Information flows are automated to the extreme: a customer order instantly triggers an inventory update and prepares the corresponding invoice without any duplicate data entry. #### Cons Major version updates regularly bring frustrating technical bugs to customized modules. Furthermore, subscription costs accelerate quickly as you stack applications and users. --- ### Cost Effective All in One Solution - Overall rating: 5/5 - Reviewer: ANDREY V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All in once solution perfect for smaller teams. Easy to manage the different tools and synchronize the workflow. Customer support is very helpful and willing to assist in set up, going as far as being hands on and fixing issues themselves. A highly coat effective solution. #### Cons I wish there was a feature to payment gate pages, I would like to be able to host an access only page that is not membership access. --- ### By ODOO management you will make your operational shifts more organized - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used weekly for free trial - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros regarding my experience I found the below good features of this soft : - The interface of ODOO system very easy and you can Access to tools you need simply. -The main function of it , manage and allocate the user and the centers and the departments functions in organized mood. #### Cons But the system need to improve and update the below : - Tracking shifts must be automated (a-z) - the update tools high expensive. -The system able to attack from hacking --- ### Does the job, but sync issues and steep learning curve disrupt seamless experience - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros All in one platform: I can manage sales, use as CRM, and use it for accounting purposes all in one platform. It can also scale as businesses grow and there is the option to integrate #### Cons Lots of sync issues with our native integration software. Leads often don't get pulled in and set up is complicated for those not technically savvy. Not ideal for businesses looking for a simple, seamless integrations and CRM management. --- ### This platform is a scam and Customer Service are not useful at all - Overall rating: 1/5 - Reviewer: Latrice M. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered There was a lack of consistency with the communication between the staff members. They did not really want to assist to help you figure out what the problem was because I guess it’s a scam. They were disrespectful, passive aggressive. I no longer wanted to use their services which I really never used it because I was unable to access anything in their portal. They said that there was no problem with their portal, but clearly there was a problem if professional that is skilled in that field was unable to access it as well. All they’re trying to do is take the customers money without assisting them and then they’re trying to scam you to pay a lump sum amount for them still not to assist you. They said it wasn’t in their job description to assist you in learning their platform when I came to the person that is handling my account he kept saying I’m not gonna do it for you, but I wasn’t asking him to do anything for me. I was asking him to help me navigate the portal guide me, give me steps and I took all the steps that they gave me and their portal still wasn’t accessible. This company is not legit. This company does not care about their customers. They just care about getting the money and not assisting the customers and then having attitude when customer comes to them with an issue. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros This company sold a good story, but could not fulfill what they were actually marketing #### Cons So this company tries to sell you a $3500 subscription for them to navigate you through the whole thing and they also sell a monthly subscription for $46 and some change. When I asked the person, [sensitive content hidden] that was in charge of my account to assist me in getting informed with the platform, he said that that is not in his job description, but prior to that he said if I needed any help navigating the system to contact him. So I called the customer support to see how they can support me and they told me that [sensitive content hidden] the person that is in charge of my account was supposed to assist me in navigating and then [sensitive content hidden] said that is not in his job description. So I also got a professional to see if they would be able to assist me outside of their company, and the professional was unable to access their program either the apps were not working you weren’t able to access them at all. They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it, but if I’m telling them, there’s something wrong with it, I’m not able to access there’s something wrong with their program. So I call back and I speak to the customer support and they said that they couldn’t assist me. They have to talk to another team member in order to assist me. Then I called back and just talked to another customer support and they basically told me that they have a fortune $5 million companies that are working with them and I simply said that does not matter to me. What matters to me is my experience is that I’m having with you and your platform, it is not accessible. so basically they didn’t take any accountability for anything. They basically was just saying oh sorry it didn’t work out for you, but everything seems good on our end which it’s not good on my end if I needed to access the portal for my business so pretty much they said I was not gonna be receiving any type of refund. The customer service was overall horrible. It sounds like they don’t know anything that they’re talking about and it pretty much is a scam. They don’t take any accountability and they don’t connect with the customers thoroughly. They deflect and make it seem like it’s the customer‘s fault that they can’t access the portal when it’s actually their portal that is not accessible. --- ### Great for novice users to delve in - Overall rating: 4/5 - Reviewer: Melissa Z. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good for novice users of IT products, or for boomers without formal training on it's use. Instructions included #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros There is a free version, ideal for new users, then after increased user and comfort, can upgrade to a pay version #### Cons We need 2 screens to view changes, and creating webpages for phone tablet and monitor viewing each require tweaking --- ### Very easy to learn, easy to use enterprise ERP - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's good tool for ERM, keeping finance, sales, CRM, HR, etc - all your data in one place. Community edition is free and open-source, so great to get a hands-on and explore. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Odoo helps us streamline functions, centralize data and run business smoothly at a cheap price. It's customizable, apt for small businesses and has easy to use UI. #### Cons It's quite flexible but it's not easy to customize. You may need to work with certified partners for successful use. --- ### Supportive tool which enables Business Growth - Overall rating: 4/5 - Reviewer: Will B. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Exciting, accessible and useful tool which collects a range of others in an easy way. I like how it allows growth in a manageable way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Odoo is a brilliant concept for a software. It effortlessly combines a range of in-house and external softwares and tools for the running of your business, website and e-market or associated functions. It is easy to use and fun to bolt on extra tools #### Cons I think it requires and existing contextual knowledge of what makes it powerful. This may hinder from others adopting it, or whether a permanent and strong internet connection is reality for everyone all the time. ## More reviews [Next reviews](https://www.softwareadvice.com/crm/odoo-profile/reviews/?page=2) --- Odoo Reviews, Pros and Cons - 2026 Software Advice