About OnnaWay

OnnaWay is a delivery management solution designed to help businesses of all sizes receive online orders, track drivers’ locations, handle payment operations and more. It enables customers to obtain notifications related to order confirmations, estimated time of arrival (ETA) and task progress in real-time.

With the dispatching module, administrators can quickly assign order deliveries to field executives nearest to clients’ locations. OnnaWay allows professionals to streamline the entire billing lifecycle, from generating online invoices to automatically receiving remuneration on a centralized dashboard. Additionally, drivers can utilize mobile applications on Android and iOS devices to receive delivery requests, view routing locations for multip...


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Supported Operating System(s):

Web browser (OS agnostic)

46 Reviews of OnnaWay

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(41)

41

4 stars

(2)

2

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 46 results

July 2016

A from DD

Verified Reviewer

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Great product

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Pros

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Cons

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

September 2015

Jason from Redline Courier Service

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

September 2015

Just what we needed!

We have over 300 couriers working for us in the Los Angeles area. We have been in the business for 12 years now and we are always looking for ways to get better and increase efficiency. I have tried so many courier systems throughout the years and non of them were able to answer our needs as much as Onnaway. I am now able to monitor multiple couriers in various locations with so much ease and efficiency. It saves us money and time and most important enables us to service our customers better and communicate status with a click of a button. Customer Service: My first conversation was with Arthur who was great from the get go. He took the time to answer all my questions no matter how small or big. He presented the software with great knowledge and expertise and made the process fun and interesting. If he says he will get something done you can count on it. He was honest about what can and can not be done within the software. The Setup was a breeze and I was able to train my staff with ease with zero misunderstandings. Thank you Onnaway!

April 2019

Rem from PMG

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

April 2019

"Best Route" not working

EVERYTHING WORKING EXCEPT "BEST ROUTE"

Pros

The application is easy to use. Makes work easy.

Cons

"BEST ROUTE" NOT WORKING! "BEST ROUTE" NOT WORKING!

February 2018

Conrad from Micro Quality Calibration, Inc.

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Ideal software for small restaurants that want to better manage their delivery system. Love it!

We love tracking our deliveries and the organization tools this software features. 5 stars!

Pros

When searching for a software my number one stipulation was that I wanted to see where our drivers were on their routes. When driver's know that we know there whereabouts they work more efficiently.

Cons

So far we have not yet run into any problems except at times the software can lag a bit. There have been a few times where my driver's dot on the map stays put for over a minute and I need to refresh.

January 2016

Lucius from Real Courier

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2016

My use of Onnaway

I started using OnnaWay with my courier company for past 6 months. I wanted to wait before leaving a review to give thorough opinion. I was using and outdated program before which had a stranglehold on my productivity not to mention the unsatisfied customers. With this I have really ziplined my entire operation to work mechanically and help my entire team with one easy platform. Now I can manage my drivers, I can track when & where they are and send them orders to be picked up and delivered. The feature I would say that has highly made a difference is their best routing which in essence tells my drivers which route will give them the most productivity. Also Garric at Onnaway has been just great in assisting us at any point we needed help.