About OnnaWay

OnnaWay is a delivery management solution designed to help businesses of all sizes receive online orders, track drivers’ locations, handle payment operations and more. It enables customers to obtain notifications related to order confirmations, estimated time of arrival (ETA) and task progress in real-time. With the dispatching module, administrators can quickly assign order deliveries to field executives nearest to clients’ locations. OnnaWay allows professionals to streamline the entire billing lifecycle, from generating online invoices to automatically receiving remuneration on a centralized dashboard. Additionally, drivers can utilize mobile applications on Android and iOS devices to receive delivery requests, view routing locations for multiple orders and upda...

OnnaWay Pricing

Silver version costs $197 per month for up to 5 drivers and 2000 orders Gold version costs $247 per month for up to 10 drivers and 10,000 orders Platinum version costs $497 per month for up to 25 drivers and unlimited orders

Starting price: 

$197.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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OnnaWay User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Showing 1 - 5 of 47 reviews

User Profile

Zura

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Telecommunications

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

June 2021

Great for route planning

Overall I’m very satisfied with its flexible feature which make delivery system very ease of use

Pros

It’s one of the great route planning software which is user friendly and very comfortable for order delivery

Cons

This is # 1 courier system easy and affordable I don’t remember some kind of negatives love this software

A

Company size: 2-10 employees

Industry: Food & Beverages

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2016

Great product

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Pros

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Cons

Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.

Rem

Company size: 501-1,000 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

April 2019

"Best Route" not working

EVERYTHING WORKING EXCEPT "BEST ROUTE"

Pros

The application is easy to use. Makes work easy.

Cons

"BEST ROUTE" NOT WORKING! "BEST ROUTE" NOT WORKING!

Jason

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

September 2015

Just what we needed!

We have over 300 couriers working for us in the Los Angeles area. We have been in the business for 12 years now and we are always looking for ways to get better and increase efficiency. I have tried so many courier systems throughout the years and non of them were able to answer our needs as much as Onnaway. I am now able to monitor multiple couriers in various locations with so much ease and efficiency. It saves us money and time and most important enables us to service our customers better and communicate status with a click of a button. Customer Service: My first conversation was with Arthur who was great from the get go. He took the time to answer all my questions no matter how small or big. He presented the software with great knowledge and expertise and made the process fun and interesting. If he says he will get something done you can count on it. He was honest about what can and can not be done within the software. The Setup was a breeze and I was able to train my staff with ease with zero misunderstandings. Thank you Onnaway!

Conrad

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2018

Ideal software for small restaurants that want to better manage their delivery system. Love it!

We love tracking our deliveries and the organization tools this software features. 5 stars!

Pros

When searching for a software my number one stipulation was that I wanted to see where our drivers were on their routes. When driver's know that we know there whereabouts they work more efficiently.

Cons

So far we have not yet run into any problems except at times the software can lag a bit. There have been a few times where my driver's dot on the map stays put for over a minute and I need to refresh.

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