# OnTime 360 Software Reviews, Demo & Pricing - 2026

> Review of OnTime 360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/retail/ontime-360-profile

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OnTime 360

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Overview

[Reviews](https://www.softwareadvice.com/retail/ontime-360-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/ontime-360-profile/alternatives/)

# OnTime 360 2026: Benefits, Features & Pricing

Wondering if OnTime 360 is right for your organization?

Our Delivery Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

OnTime 360

4.3

[(37)](https://www.softwareadvice.com/retail/ontime-360-profile/reviews/)

Pricing

Starting at $99.00 per month

### About OnTime 360

OnTime 360 is a delivery management solution that enables businesses to streamline processes related to dispatching, order tracking, scheduling, barcode scanning and more. It provides mobile applications for Android and iOS devices for professionals to collect signatures and attach parcel images as per requirements.

OnTime 360 helps businesses generate time sheets to calculate payroll and track vehicle maintenance schedules, packages, drivers or routes. It lets users generate custom invoices, import client or shipping data in Microsoft Excel and CSV formats, handle workflows and communicate with dispatchers via emails or text messages. Additionally, customers can utilize the online portal to view order history, print shipping labels and manage addresses.

OnTime 360 comes with an application programming interface (API), which allows businesses to integrate the system with several third-party systems. The solution is available on monthly subscriptions and support is extended via documentation, videos, phone and other online measures.

Wondering if OnTime 360 is right for your organization?

Our Delivery Management Software selection experts can help you in 15 minutes or less.

## OnTime 360 User Interface

## Popular OnTime 360 Alternatives

Main Product

OnTime 360

4.3

[(37)](https://www.softwareadvice.com/retail/ontime-360-profile/reviews/)

Ratings Breakdown

-   4.05Ease of use
-   4.16Value for money
-   4.54Customer support
-   3.81Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/)

4.6

[(262)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/)

Ratings Breakdown

-   4.60Ease of use
-   4.47Value for money
-   4.59Customer support
-   4.48Functionality

Pricing

Starting at $35.10 per month

Get Price

Alternative Product

[Tookan](https://www.softwareadvice.com/fleet-management/tookan-profile/)

4.1

[(76)](https://www.softwareadvice.com/fleet-management/tookan-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.08Value for money
-   4.01Customer support
-   3.93Functionality

Pricing

Starting at $129.00 per month

Get Price

Alternative Product

[GSMtasks](https://www.softwareadvice.com/retail/gsmtasks-profile/)

4.7

[(35)](https://www.softwareadvice.com/retail/gsmtasks-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.70Value for money
-   4.79Customer support
-   4.62Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Locus Dispatch Management Platform](https://www.softwareadvice.com/scm/locus-profile/)

4.6

[(41)](https://www.softwareadvice.com/scm/locus-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.56Value for money
-   4.71Customer support
-   4.54Functionality

Pricing

Starting at $100000.00 per year

Get Price

Alternative Product

[Route4Me](https://www.softwareadvice.com/fleet-management/route4me-profile/)

4.5

[(410)](https://www.softwareadvice.com/fleet-management/route4me-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.30Value for money
-   4.47Customer support
-   4.32Functionality

Pricing

Available upon request

Get Price

## OnTime 360 Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Start

$99.00

usage based, per month

Plan includes:

-   Unlimited users
-   Unlimited customers
-   Unlimited technical support via telephone and email
-   Basic Customer Web Portal
-   OnTime Mobile applications for field personnel
-   Premium mapping and lookup services, including professional geocoding and GPS support
-   Built-in report customization
-   GPS user tracking and bar code scanning support for OnTime Mobile
-   Dispatching, order entry, and tracking
-   Powerful pricing calculations

Read More

Grow

$249.00

usage based, per month

Plan includes:

-   All features from START
-   Unlimited users
-   Unlimited customers
-   Unlimited technical support via telephone and email
-   Partner Data Exchange
-   Standard Customer Web Portal
-   OnTime REST & SOAP API
-   Generate, send, post, and customize invoices
-   Publish report customizations
-   Company performance dashboard

Read More

Scale

$499.00

usage based, per month

Plan includes:

-   All features from GROW
-   Unlimited users
-   Unlimited customers
-   Unlimited technical support via telephone and email
-   Branch management features
-   Automatic route optimization
-   Custom report authoring environment
-   Vehicle management, tracking, and playback
-   OnTime REST & SOAP API
-   Advanced Customer Web Portal

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## OnTime 360 Features

-   Popular features found in Delivery Management
    
    Customer Portal
    
    Delivery Tracking
    
    Dispatch Management
    
    Driver Management
    
    For Courier Services
    
    Scheduling
    
-   More features of OnTime 360
    
    Accounting
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Automated Scheduling
    
    Barcode Recognition
    
    Barcode/Ticket Scanning
    
    Billing & Invoicing
    
    Billing Rate Management
    
    Cash on Delivery
    
    Client Portal
    
    Credit Card Processing
    
    Customer Database
    
    Customer History
    
    Customizable Reports
    
    Data Import/Export
    
    Digital Signature
    
    Drag & Drop
    
    Electronic Payments
    
    Electronic Signature
    
    Employee Management
    
    Food Delivery Dispatching
    
    For Freight Operations
    
    For Restaurants
    
    Geographic Maps
    
    Geolocation
    
    GPS
    
    Invoice Management
    
    Labeling
    
    Label Printing
    
    Live Driver Tracking
    
    Location Tracking
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile Signature Capture
    
    Online Ordering
    
    Order Entry
    
    Order Management
    
    Order Processing
    
    Order Tracking
    
    Performance Metrics
    
    Price/Margin Management
    
    Proof of Delivery
    
    QuickBooks Integration
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Route Management
    
    Route Optimization
    
    Routing
    
    Search/Filter
    
    Self Service Portal
    
    Shipping Labels
    
    Shipping Management
    
    SMS Messaging
    
    Status Tracking
    
    Third-Party Integrations
    
    Transportation Management
    

## OnTime 360 Integrations

Microsoft Excel

Integration rated undefined from -1 review

QuickBooks Online Advanced

Integration rated undefined from -1 review

FreshBooks

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

## OnTime 360 User Reviews

Overall Rating

4.3

Ratings Breakdown

5

49%

4

32%

3

16%

2

3%

1

0%

Secondary Ratings

Ease of Use

4.1

Value for money

4.2

Customer support

4.5

Functionality

3.8

DG

Douglas G.

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

This could easily be the best dispatch software out there, but it is falling behind the technology

3

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

Very easy to use. Love the advance search feature, we can find anything any time. Easy to set up custom options. Dispatch screen is easy to read and fill out and intuitive.

Cons:

Mobile app is archaic. Should have GPS tracking by now and able to record arrival and departure times. Setting up pricing/paying drivers should be easier. Every time you want to pay a driver/owner operator a different percentage, you must create a new price set instead of just changing the percentage rate. Creating reports in Crystal reporting is way too hard. We have to hire someone if we want a report done or changed.

Read More

SG

Stephanie G.

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2016

Satisfied with Ontime 360

5

We love Ontime 360. Its easy to use, our customers like being able to dispatch and track their shipments. We like being able to print BOLS and send invoices through 1 system. ONE thing we would like to see updated. We would like to be able to search invoices by number or customers without having to scroll. Invoices number especially. Often times a customer calls about a particular invoice and I must search numerically instead if being able to click on the search bar and entering the number.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Cons:

Not being able to use the search bar in the Billing screen

Read More

MC

Michel C.

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2016

On Time is WELL worth it

5

Since we have chosen On Time, we've never questioned ourselves back. The support groupe is unbelievable with a response time that sets the standard regardless of the industry. The ease of the API process as well as the overall easy to use solution is well worth considering On Time for your needs

Ratings Breakdown

5

Ease of use

4

Value for money

4

Functionality

Pros:

API, Support group, easy to use

Cons:

Bilingual. Better invoicing capabilities (might be me not investing enough time researching that feature though)

Read More

JJ

Jasmine J.

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2016

Affordable Product with upcoming technology

4

The customer support is amazing!!! Learning the software can be challenging but, with their great support and training tools we've been able to run smoothly.

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

The interface is user friendly.

Cons:

There seems to be some fine details that are necessary that can be simply added. Especially with the link email for POD that are sent to customers it doesn't give the ability to reference the customers HAWB.

Read More

CM

Chris M.

Used daily for more than 2 years

Review source

Reviewed September 2016

Really great delivery software!

5

OnTime 360 is a really great product and has worked really well for us. We especially like the constant updates and improvements.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

OnTime's billing features are really simple and easy to use. Drivers always have instant access to detailed information. Dispatching is really quick and easy.

Cons:

Search fields for billing could be improved.

Read More

TD

Tahiris D.

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2016

Survey For OnTime

3

OnTime is easy to learn, use and implement. However, there are some features missing-such as a 'Contact' field in the Tracking view and emailing invoices in bulk instead of one by one-that can make this program more user friendly.

Ratings Breakdown

3

Ease of use

3

Value for money

4

Customer support

3

Functionality

Pros:

I like how easy OnTime allows us to create and generate reports for our clients and internal use.

Cons:

1\. Can only have one main email per client. 2. Cannot disable notifications without removing the email address. 3. Cannot enable or disable notifications at the contact or client level. 4. Cannot email invoices in bulk. 5. No Contact field in the Tracking view. 6. No ability to add a % increase/penalty for late invoices at the invoice level. Only as a price modifier.

Read More

DP

Dolores P.

Used daily for more than 2 years

Review source

Reviewed September 2016

Friendly Support and Responsive Software

4

I really like how quick and easy it is to place orders in OnTime 360 and how quickly drivers receive delivery information.

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

3

Functionality

Pros:

Great customer support!

Cons:

Advanced search and quick views initial adjustments can be difficult.

Read More

JM

Jonathan M.

Used unspecified for unspecified

Review source

Reviewed October 2009

The best in transportation management software!

5

OnTime is one of the most advanced transportation management system available on the market today. These broad set of features offer any transportation business the tools they need to take advantage of the technology available today. With the OnTime System you will have an effective way to manage vehicles, users, locations, price sets, billing, and more. Users can quickly learn how to use the OnTime System because of its easy to use interface. With the OnTime System you can not only be efficient, but literally OnTime.

Ratings Breakdown

5

Ease of use

5

Customer support

Pros:

Maintains a robust set of features in a small footprint. Superior in speed and response time. Because it is a hosted solution there are no IT maintenance costs. Advanced route management and billing features. Integrated GPS tracking with the mobile application. Frontend webportal provides a user friendly experience for customers. Because the OnTime System is based on the .net framework, it can provide a high level of compatibility across the PC platform.

Cons:

In order to take advantage of the additional mobile capabilities, you may need to invest in a Windows Mobile platform enabled device.

Read More

SD

Sally D.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 6 months

Reviewed November 2020

Great Program

5

Customers being able to view invoices, proof of delivery and pay invoices through the portal will save HOURS of my time each month

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

The online Portal is amazing! Once you get the hang of the prices, it's easy.

Cons:

the cubing / pricing isn't always possible to get what you want. currently we have to manually figure out the cubic weight and enter that into the job in order to price it accurately, based on how we determine our final price.

Reasons for choosing OnTime 360

I liked the add on features especially the web portal

Reasons for switching to OnTime 360

Lack of support

Read More

SF

Simon F.

Import and Export

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2016

Same Day Courier in Metro Manila

3

Integration is a major problem, the API is restrictive. When we wanted to modify (modernise) the ordering portal, we could not. We were told there is no tracking number confirmation API! The software is basic and does a job. Support is excellent, although the manual is very basic. Refresh could be faster and regularly the data needs verifying for consistency.

Ratings Breakdown

3

Ease of use

3

Value for money

4

Customer support

3

Functionality

Read More

Showing 1 - 10 of 37 Reviews

[See All Reviews](https://www.softwareadvice.com/retail/ontime-360-profile/reviews/)

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